Sat.Aug 08, 2020 - Fri.Aug 14, 2020

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10 basic rules for great conversations

Association Success

I had the pleasure of participating in my favorite hobby last night: mindlessly scrolling through social media. However, instead of watching funny cat videos or meme compilations, I wound up watching an endless series of Ted Talks. While they were all inspiring, one in particular resonated with me the most: “ 10 ways to have a better conversation ” by Celeste Headlee. .

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Why engagement should be your association’s primary goal

Association Success

Associations were once at the heart of many professionals’ social lives. Take London’s Royal Society, for instance. Founded in 1660, the Royal Society published many of the world’s most crucial scientific papers in its signature peer-reviewed journal. From Isaac Newton to James Cook, the Royal Society’s members were responsible for paradigm-shifting discoveries.

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Rolling Out New Technology to Your Members: 3 Best Practices

MemberClicks

Adopting new technology — whether it’s a membership management system, a learning management system, a conference app, or something else entirely — is exciting! Think about all the new capabilities you’re about to have. And not just you, but your members as well. (Remember, software empowers them too.). But, before launching that new technology, it is important to communicate that shift to your members — especially if the software you’re adopting is member-facing.

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Announcing the 2020 Virtual Event Report: Everything You Need to Know to Run a Better Virtual Event

Wild Apricot

We surveyed over 1,000 membership organizations to help solve all of your most pressing challenges related to virtual events. Read this post to learn the top three takeaways and download the Virtual Event Report to read the full insights.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Virtual Fellowships Will Cultivate the Next Generation of Leaders for Your Association and Industry

WBT Systems

Virtual Fellowships Will Cultivate the Next Generation of Leaders for Your Association and Industry. Read more about Virtual Fellowships Will Cultivate the Next Generation of Leaders for Your Association and Industry.

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How to Be More Interesting Than a Cell Phone®

Association Adviser

Ever find yourself talking with someone who is draining the life out of the conversation? Are you afraid YOU’RE that person? Or do people tune you out when you’re talking, preferring to check their phone instead? Deedre Daniel of The Interesting Conversations Company guided ASAE attendees through the “7 Deadly Habits” that might send your conversations to the emergency room in an effort to show How to Be More Interesting Than a Cell Phone®: The post How to Be More Interesting Than a Cell Phone®

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The Top 10 Yoga Studio Software Options

Wild Apricot

Do you manage a yoga studio? Here's how yoga studio software can help you automate your administrative tasks and our top 10 picks.

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How a brand new association got 1.3 million to act

Association Success

By definition, independent venues figure things out on their own, and they almost never ask for help. But when COVID-19 began spreading across the country, independent venue operators were forced to close their doors on the large groups of people their businesses rely on and realized that, without help, they would not survive. It was this realization that caused a small group of independent venue operators to come together to make change, forming the National Independent Venue Association in Apr

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7 Content Types to Consider in Your Organization’s Next Newsletter

MemberClicks

The key to an engaging newsletter is to keep the content fresh. Of course, value is of utmost importance, but when you can, try playing around with the types of content you include month-to-month (or week-to-week). The more you switch it up, the more interested readers will be! Not sure where to begin?

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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12th Edition of the Membership Marketing Benchmarking Report Now Available

Membership Marketing

It is my pleasure to announce the release of the 12 th edition of the Membership Marketing Benchmarking Report. A free download of the report is available using this link. Each year the goal of the report is to help associations better understand what is working in membership recruitment, engagement, and retention. Providing these insights comes from not just cataloging the practices of responding associations but through cross tabulating the survey responses with the outcomes that associations

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Targeted Impact: Episode 5 Recap with Rich Vallaster

Wild Apricot

We sat down with events expert Rich Vallaster to answer your most pressing questions about virtual events and trade shows. Here are the answers to the most common questions we received.

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Voices Carry: The Power of Allies and Inclusion in the Workplace

Association Adviser

The buzzwords "diversity” and “allyship” dominate the American conversation right now, but why? Bernadette Smith of The Equality Institute explains. The post Voices Carry: The Power of Allies and Inclusion in the Workplace appeared first on Association Adviser.

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[Guest Post] Virtual Fundraising Ideas for Nonprofits That Work

MemberClicks

The following post was originally published on the GiveCentral blog. As this article gets drafted and published, there continues to be a big cloud of uncertainty that looms above us. Future of fundraising for nonprofits seems bleak, but all is not lost as long as organizations do not give up. Given our current situation, there is hope in the fact that nonprofit businesses can be run online, communication can be carried out online, and remote donations can be made and accepted.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Track These 3 Metrics Now to Improve Your Content

AssociationChat

Looking at content metrics isn’t always fun. I won’t lie. Sometimes I dread looking at the analytics for my website, social media, and podcast. It’s like when I weigh after an indulgent weekend full of homemade apple pie and nachos. I suddenly regret every extra calorie and am filled with a desire to turn back time. Still. Sometimes, especially after dutifully going about the boring business of regular posting and caretaking for my website or social media accounts, I see numbers I don’t hate.

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Protected profession: Few managers seeing employment impacts from COVID-19

Ungrated

Community association managers remain largely protected from the employment impacts, such as furloughs and layoffs, that have affected so many other Americans during the COVID-19 pandemic. Managers are performing essential services for their clients, guiding communities with operational support and advice that affects the health, safety, and welfare of homeowners and residences.

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How to Be a Hero through Kindness

Association Adviser

Kindness is the greatest strength we can extend to others, said Leon Logothetis, author and philanthropist, during the 2020 ASAE Annual Meeting. The post How to Be a Hero through Kindness appeared first on Association Adviser.

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Great conversations top this weeks Friday 5

Association Success

Every Friday, we pull five articles our audience liked most from our weekly newsletters to keep up with what’s trending. This week, we’re getting back to the basics. Starting off with communication skills and ending with philanthropy practices to avoid, association professionals are interested in key advice. How do we come up with this list? We look at the most-read articles from subscribers to our personalized twice-weekly newsletter.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Association Response to Big, Hairy Problems

Smooth The Path

My son’s pediatrician put together a carefully researched letter about COVID and back to school for parents. They combined recommendations from the Department of Education with the CDC’s and the American Association of Pediatrics to provide some guidance for family’s decisions whether to go back to school in-person or remote. In their letter, they recommend both options.

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4 tips to consider as your association’s offices begin to re-open

Nimble AMS

Are you ready to support a changing mix of onsite and remote workers? Here’s how modern association management software can help. A few months ago, most associations made the move to a remote workforce. This required adapting their technology and related processes for remote access, collaboration , and security. Now it’s time to face another challenge: As offices begin to re-open, associations must support a combination of onsite and remote workers.

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The Four Fs of Building Effective Relationships with Lawmakers

Association Adviser

Break through to elected officials and their staff with these four guidelines from Mike Bober of the Pet Industry Joint Advisory Council. The post The Four Fs of Building Effective Relationships with Lawmakers appeared first on Association Adviser.

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8 ways to generate fresh content ideas for your association’s blog

Association Success

As someone who oversees blog content creation in my full-time job and freelance writes on the side, I know from experience that once you hit a bad patch of writer’s block, it can be really tough to brainstorm new ideas that feel interesting and fresh. To combat this, I’ve developed a few tried and true methods over the years to help keep my creativity flowing, even when it feels like it’s all dried up. .

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Virtual Conferences Might Level the Speaker Playing Field

Smooth The Path

A conference that typically draws over 20,000 in-person attendees a year just announced their keynote speakers. I could not help but notice that of the seven speakers listed, only one was a woman. Professional women still do a disproportional amount of childcare, making it hard to travel and, therefore, difficult to speak, but now the travel constraint is gone.

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Insights from the Membership Marketing Benchmarking Report

Membership Marketing

Each year the goal of the Membership Marketing Benchmarking Report is to help associations better understand what is working in membership recruitment, engagement, and retention. Providing these insights comes from not just cataloging the practices from the 800 responding associations but through cross tabulating the survey responses against the outcomes that associations achieve.

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Be Fanatical About Your Event App UX

Association Adviser

Improve your members' event app user experience and get more people using it widely and frequently with these 5 UX tips from Molly Holt. The post Be Fanatical About Your Event App UX appeared first on Association Adviser.

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4 Signs You Need to Rethink Your Organization’s Culture

Association Success

The pay and benefits are stellar. You host team-building events. Most of your team members have stayed on board for a while. Overall, your organization seems like a great place to work. But how do you really know if your organizational culture is a “good” one? Here are signs you need to rethink your organization’s culture: Your employees don’t seem happy to be there.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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What Should a Homeowners Association Voting Ballot Contain?

Yes Elections

With nearly 74 million people residing in homeowners associations (HOAs) across the United States, annual elections play an important role in the vibrancy of these communities.

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ASAE Installs New Officers and Directors for Fiscal Year 2021 to Begin September 1st

AssociationChat

WASHINGTON— New officers and directors for the ASAE and ASAE Research Foundation Board of Directors were installed during ASAE’s Virtual Annual Meeting & Exposition held August 10-12. The ASAE Board of Directors for Fiscal Year 2021 was selected by ASAE’s Leadership Committee in June and is carefully assembled to be representative of the organization’s membership profile and diversity – including geography, size, gender, race and ethnicity, sexual orientation, skill sets and areas of experti

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Straight from the Pros: 5 Event Planning Tips

Eplys

There’s a lot to juggle with event planning and sometimes, you just need a refresher. So we have asked a few fellow event planners — what are some of your MUST-KNOW tips and hacks for planning events?