Wild Apricot

JUNE 1, 2006

System 166

System 166

Idea Architects

DECEMBER 20, 2006

“I don’t think of myself as a critic or teacher either, but simply — and at the obvious risk of disingenuousness — as someone who teaches, writes drama criticism (and other things) and feels that the American compulsion to take your identity from your profession, with its corollary of only one trade to a practitioner, may be a convenience to society but is burdensome and constricting to yourself.

Organization 60

Organization 60

Executive Connections

NOVEMBER 30, 2006

Executive Connections. « Report from Internet Librarian 2006 | Main. | CBCs Secret Weapon: SLA Members! » 30 November 2006. And the Envelope Please. It is a thrill and an honor to inform you that two of SLAs outstanding leaders won prestigious awards tonight at the London Online Conferences International Information Industry Awards ceremony.

Library 40

Library Maine Team Industry 40

Wild Apricot

DECEMBER 12, 2006

Organization 150

Organization Products 150

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Member Engagement

Wild Apricot

NOVEMBER 30, 2006

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Wild Apricot

SEPTEMBER 25, 2006

Review 150

Review Video 150

Wild Apricot

JULY 5, 2006

150

150

Idea Architects

DECEMBER 19, 2006

Like many a wee young lad, once upon a time I had a paper route for a weekly newspaper. Once a week tall stacks of paper were dropped off at our driveway. I carefully folded each one in thirds, stuffed them into my bag, and then took off either by bike or on foot to make my deliveries. Crazy kids that we were back in those days, we actually put the paper inside your screen door.

New York 60

New York Products 60

Idea Architects

DECEMBER 11, 2006

You'll find me guest blogging all this week at the Meeting Industry Guru blog. My posts will focus on designing better meetings and conferences and creating more powerful learning experiences. Some theory, some practice.

Conference 60

Conference Industry 60

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

Idea Architects

OCTOBER 12, 2006

Recently I began doing the daily New York Times crossword. I’m a Johnny-come-lately to the whole puzzle thing, but it has been a fun, albeit frustrating, new addition to my daily routine. As you may know, the puzzles become progressively more difficult throughout the week, culminating in the ultimate challenge on Sunday. I’ve consistently been able to complete Monday’s puzzle without too much difficulty.

New York 60

New York 60

Idea Architects

SEPTEMBER 28, 2006

Writing about her feminist upbringing in her October 2 issue Newsweek column , writer Anna Quindlen notes that “ … the battle was really against waste, the waste of talent, the waste to society, the waste of women who had certain gifts and goals and had to suppress both.” Anyone who is part of an organization doesn’t need proof that talent among the ranks is wasted everyday, but for those who need proof, one only needs to look at the burgeoning amount of research being released by the Gallup org

Leadership 60

Leadership Products Organization 60

Idea Architects

SEPTEMBER 26, 2006

Starbucks raised its coffee prices five cents , its first increase in more than two years, and a minor media frenzy ensured. Am I the only one who finds this strange? Some stories actually led with the assertion that Starbucks customers would likely be unfazed by the price increase. Well, duh! What it reinforces for me is that “overpriced coffee” has become firmly entrenched as part of the story some people tell themselves about Starbucks as much as others believe the Starbucks story is more abo

Price 60

Price Marketing 60

Idea Architects

SEPTEMBER 14, 2006

Truth be told, I wanted to wring her neck. She had gabbed on her cellphone the entire time in the security line and then seemed surprised when she was asked to take off her shoes. Of course she set off the detector when walking through. We all got to wait for an additional five minutes while she and the TSA agent tried to determine what else she shouldn’t be wearing.

Course 60

Course 60

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Education

Idea Architects

SEPTEMBER 7, 2006

clarity calm on a hairy day Sam Sartorius, 2006 20" x 15.5" oil on canvas $650 Without patrons there can be no artists. Without artists there can be no art. Without art there cannot be lives filled with color, melody, motion, drama, and joy. These are the thoughts hardwired in the forefront of my mind after attending the Arts Council of Indianapolis' Start with Art luncheon today.

Indianapolis 60

Indianapolis Cost Price Team 60

Idea Architects

AUGUST 30, 2006

It happens when a politician’s private choices are revealed to be different than the public philosophies espoused. It happens every time a doctor or hospital is found to be overcharging patients in order to get more Medicaid money from the government. It happens every time a nonprofit leader steers the organization in a direction that provides personal gain or furthers self-interest.

Organization 60

Organization 60

Idea Architects

AUGUST 23, 2006

Beloit College has released its annual list offering an ingishtful and humorous look at the attitudes, mindset, and life experiences of this fall's entering class of college freshmen. A few that stood out for me are: • The Soviet Union has never existed and therefore is about as scary as the student union. • They have never heard anyone actually "ring it up" on a cash register. • Phantom of the Opera has always been on Broadway. • Reality shows have always been on television. • They have no idea

Class 60

Class 60

Idea Architects

AUGUST 14, 2006

I'm blogging August 14 and 15 as a part of Fast Company magazine's BlogJam. You can find my posts (and those of about 40 distinguished colleagues) here.

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Advertisement

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Revenue

Idea Architects

JULY 23, 2006

A colleague recently asked me if I was planning on attending the fall annual meeting of a group we have both belonged to for some time. Not likely, I said, since I had not found the topics I'm most interested in to be among those in the list of general sessions and workshops being offered. "Oh, there will be a lot more than what you're seeing right now.

Products 60

Products 60

Idea Architects

JULY 15, 2006

I recently stayed at one of my favorite hotels. It is part of a brand that for the past several months has been aggressively promoting some upgrades at its properties. In early June I had a great workout in one of the new fitness centers at another of this brand's properties. So I was looking forward to doing the same at this hotel. When checking in, my enthusiasm peaked as I was given a room key with a photo promoting the new fitness centers.

Products 60

Products 60

Idea Architects

JUNE 30, 2006

If you find youself at all challenged by making sense of how things are changing in the world of media, communications, and information sharing, read this great post from Jay Rosen that spells it out in a very forthright fashion.

Content 60

Content Communications 60

Idea Architects

JUNE 25, 2006

Breath of Chutzpah. Copyright Sam Sartorius. It’s not about being #1 or even “the one.” For no galaxy has room for only one star. It’s not about being famous. It’s not about being the "leading anything" or being celebrated, sought after, flashy, admired, rich, noticed, or adored. For whenever it becomes about any of these things, it ceases to be about what it really is (and always will be) about.

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Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

Idea Architects

JUNE 21, 2006

In January 2005, Pegasus Communications published an article I wrote on facilitative leadership in their subscription only publication. Now, for a short time, you can access the article online for free. Facilitative leadership (and facilitation skills in general) has been my most frequently requested workshop topic this year, so apparently others are coming to value this mindset and skill set more.

Leadership 60

Leadership Newsletter Course Communications 60

Idea Architects

JUNE 20, 2006

It’s always a bit awkward when you think you are on a first date and the other party has the two of you walking down the aisle. How such different perceptions of a relationship’s status comes about is beyond me, but it seems to happen all the time between myself and the arts groups whose shows I attend. As someone who values the arts, I always try and catch a performance wherever my business travels take me.

Indianapolis 60

Indianapolis Course 60

Idea Architects

JUNE 15, 2006

The three of them were giggling like schoolgirls, probably because they were just that … three schoolgirls taking the subway home after the last day of class. And as I sat across from them I couldn't help but notice their deep engagement in a time-tested end of the year ritual: reading what people wrote in their yearbook. They laughed, spun the book around repeatedly like a ballerina doing a pirouette, and read each and every comment inscribed by photos, inside the cover, and in every square inc

Class 60

Class Tools 60

Idea Architects

JUNE 14, 2006

Seeing Oprah on The Tony’s reminded me that regardless of what you might think of her, the gal knows how to throw a gala. When ABC televised her Legends Ball in May viewers could be forgiven if they thought they had tuned into an episode of Lifestyles of the Rich and Famous. But beneath all of the glitz and glamour (and it was piled on) there was a true attitude of gratitude.

Leadership 60

Leadership Organization How To 60

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Cost

Idea Architects

APRIL 4, 2006

The essence of what is most wrong in so many businesses nowadays is perhaps best symbolized by the sloppy swerve instead of the tight turn that seems to be the current practice of so many drivers. Why stay in your own lane and make a proper turn when you can just haphazardly aim your car in the general direction of the corner you are about to come to and swerve your way through others’ lanes as you go around it?

Illinois 60

Illinois Guidelines Products 60

Idea Architects

MARCH 15, 2006

On Friday, March 11, I completed an online form at the site for our Mayor's Action Center. I noted a large pothole had developed in front of my house and needed to be filled. On Saturday, March 12, I received confirmation of my form and a tracking number for my issue. On Monday, March 13, I noticed city crews had been by and spraypainted the area around the pothole, as well as noting a few other spots in adjacent streets that needed filling.

Organization 60

Organization 60

Idea Architects

MARCH 1, 2006

So. TED. I had thought I would blog daily from it, but the experience was so overwhelming (20-25 speakers a day) I found myself unable to encapsulate what was occurring. I'm still trying to distill and synthesize the amazing experience. While I do that you might check out the conference blog at TED Blog. One powerful observation I can offer as a teaser of my own thinking is the following: Many of the speakers and performers have devoted their life to the pursuit of a single question or idea that

Conference 60

Conference 60