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JULY 5, 2019

Later on Sunday, I made my first banh mi ever thanks to The Banh Mi Handbook by Andrea Nguyen. Member engagement, client happiness, customer satisfaction—they are all related to User Experience. from CMS to CRM or AMS to LMS) is often where user experiences go south and what to do about it.

North Carolina 34

North Carolina Chicago Washington Handbook 34

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SEPTEMBER 23, 2022

Join KiKi L’Italien as she interviews the author of The Association CEO Handbook Paul Belford about the role of the association CEO in today’s environment. LMS Demo Day. This just-in-time virtual LMS demo day features presentations from a limited number of industry partners that offer LMS platforms.

Education 41

Education Arlington Revenue LMS 41

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NOVEMBER 10, 2017

Discover the method they use to attract, engage, and retain the young generations. Presenter: Amanda Kaiser, Member Engagement Expert, Smooth The Path. Training your board members sets the tone for the members’ positive board experience and lays the foundation for a smooth working relationship with your association staff.

DC 150

DC Washington Tools Education 150

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JANUARY 13, 2017

Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Discuss program components such as interviews, orientations, volunteer handbooks, and more, as well as the importance of managing risk for your program and your organization. More info/register.

San Antonio 150

San Antonio elearning predictions Recruiting Recruitment 150

Reid All About it

JANUARY 13, 2017

Take away tips to enhance your member engagement. Presenter: Arianna Rehak, community engagement coordinator, Grit Marketing. Discuss program components such as interviews, orientations, volunteer handbooks, and more, as well as the importance of managing risk for your program and your organization. More info/register.

San Antonio 150

San Antonio elearning predictions Recruiting Recruitment 150

Reid All About it

NOVEMBER 11, 2016

Join a discussion on the results of the GEI and insights gained by two associations from analysis of their own member and customer data against the global benchmark. Elisa Pratt, chief global member engagement officer, ASIS International. Ultimate Member Engagement: The Power of Data-Driven Decision Making.

Handbook 245

Handbook Washington eBook DC 245