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This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Set up a members portal.
Insight Guide is conducting research on industry suppliers’ engagement with associations. They cover the planning process, elements of an RFP, factors to keep in mind when selecting an AMS partner, and advice from technology consultants Achurch Consulting, DelCor, Effective Database Management, and Ellipsis Partners. Illuminating.
Here are three ways to implement technology at your organization, helping you to transform the memberexperience and boost recruitment, retention, and revenue. How innovative technology builds member loyalty. Search for technology that equips your organization to increase member engagement, with a vibrant virtual community.
The pandemic affected industries and professionals differently, but most of your members probably experienced big changes at work and home. Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Map the Member Journey .
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
Mary Kate Cunningham at ASAE explains what association professionals, volunteer leaders and industry partners need to know about this looming tax reform threat to associations. Here’s an opportunity for associations to work with industry employers to provide this in-demand training. Purchasing decisions. More info/register.
Its no secret – artificial intelligence is all the rage in the association industry. Industry publications are telling stories of how association pros are wanting to or succeeding in incorporating AI into their day-to-day. Which is great! Its important to be realistic though.
Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior memberexperience. Here’s how: Seven tips to elevate the memberexperience by becoming an industry career resource . Use your data. Learn more.
Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. Hmm, that’s what my industry partner clients do. They explain how associations can address these issues and meet the changing needs of industry professionals.
We're doing weekly events, all about fostering deeper connections between you and your members. Webinars are also useful for keeping members in the loop about industry updates and trends, association updates, current events, and much more. Onboard New Members. Use Webinars to Communicate.
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized memberexperience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive memberexperience.
In today’s world, there are plenty of tech options, processes, and formulas to implement and manage data. Tech & Infrastructure Ask all of your departments about the platforms and processes they currently use to collect data and whether or not the current infrastructure is set up to meet their needs.
It’s time to deliver the experiencemembers have come to expect. Your association might want to provide a personalized memberexperience, but are you actually doing it? Chances are that your association wants to provide a personalized memberexperience. Collect and use member data. Take the next step.
In the past, association onboarding processes were about time, effort, and energy—all in high demand and short supply for any member-facing department. Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. Map Existing Processes. So how are organizations evolving?
It comes from a group of legal vendors who met late last year “to explore the current state of legal industry conferences and discuss ways they might partner with conference organizers to build a better experience for all.” I imagine the suppliers in your industry would say the same things, but why don’t you ask them?
Their useful advice on member engagement and renewal is bound to increase your association’s retention rate. Industry partner trouble. In an Association Tech Insider episode, they discuss how associations can better manage responsibilities and relationships with industry partners and what you should do to protect your best interests.
In a world where digital transformation is rapidly reshaping industries, associations are no exception. The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members.
We’ve been busy at YourMembership, enhancing our technology solutions to improve your association members’ experience, streamline your operations and processes, and help your organization grow. YourMembership’s AMS now integrated with QuickBooks Online and Great Plains.
Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. More info/register. 1 CAE credit. More info/register. 1 CAE credit.
For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging memberexperiences rising, nondues revenue is now less of a bonus and more of a necessity. Opening a brand-new revenue stream can start with asking just a few questions from members and suppliers.
MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. 2600% revenue growth in 14 years. How do they do it?
By focusing on member-centric goals and leveraging data analytics, they were able to anticipate industry shifts and tailor their offerings accordingly. This strategic overhaul led to a 35% increase in member engagement and positioned the association as a leader in innovative healthcare solutions.
He’s inviting association podcasters to share their latest episodes there and you to share episodes you recommend for association professionals and industry partners. I bet your members would love this valuable benefit too. More info/register (ASAE members only). Board development. Content curation. Talking AI with your board.
Build flexibility into your strategic planning process so that your association can adapt to new trends or challenges with ease. Key Actions : Invest in Tools that Streamline Processes : Look for technologies that reduce manual tasks and improve efficiency. This technology enhances memberexperiences and increases engagement.
Artificial Intelligence (AI) is reshaping industries across the globe, and associations are no exception. As members expect more personalized and meaningful interactions, AI offers a transformative solution to customize engagement at scale.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members. 1 CAE credit.
But for those focusing on memberexperience, engagement, and growth, it isn’t the best option. An AMS investment will help your staff do their jobs better, but typically won’t do much to improve your memberexperience or to expand their benefits of membership. A major advantage of an AMS is automated member renewals.
Today, AI is transforming industries across the globe, and associations are beginning to recognize its immense potential to revolutionize how they operate, engage with members, and create value. This ability to forecast and plan effectively allows organizations to stay ahead of industry trends and better serve their members.
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . 2022 STR Industry Trends.
Leverage the Nimble AMS Spring ‘24 release to i mprove your staff and memberexperience , putting you on track to exceed your goals. My orders Using the new Experience Cloud Community Hub enhancements, you can now empower your members to track, view, and manage their Nimble AMS orders. Finance is going to love this!)
Meeting Members’ Needs Through Education and Connection. The gear manufacturing industry is incredibly broad, and it changes every day with advancements like laser cutters and 3D technology. AGMA saw two needs in the gear manufacturing industry: Increased education around essential skills. .” – Casandra D. Blassingame, M.Ed.,
We got to learn from industry experts, be inspired by AI solutions, and network with trailblazing association professionals. The Top 3 Ways to Prepare Your Data for AI session offered industry recommendations for data preparation, to ensure AI increases your productivity, helps you reach your goals, and more.
Study interviewees shared the importance of defined, long-term planning that encompasses the current and future state of the industry and organization. When done correctly, leading with authenticity has the power to attract new members and demonstrate your value across the industry.
In fact, Marketing General revealed that 48 percent of associations say participation in their mentoring program has increased—a clear indicator that members are seeking this benefit. Your association’s goals might be to advance your industry and/or empower professionals within your industry. Create a Framework.
The Salesforce Summer ‘24 product release promises to offer increased efficiency and streamlined processes for your association. Enhanced security features with multi-factor authentication (MFA) improvements Saleforce is an industry leader in keeping your association secure! Want something else to look forward to this summer?
Hear about industry trends and fresh ideas to inform your sponsorship strategy. Data Segmentation and Its Huge Impact on the MemberExperience. Member expectations are higher than ever, and in order to keep up, it is critical to focus on the memberexperience to build and maintain loyalty. 1 CAE credit.
Our buyer's guide will help you simplify the learning management software buying process. Download now What to look for in an online learning software platform The latest Association Trends Study found that 51% of members prioritize certifications or credentials and 50% value training opportunities at their professional organization.
They cover the planning process, elements of an RFP, factors to keep in mind when selecting an AMS partner, and advice from technology consultants at Achurch Consulting, DelCor, Effective Database Management, and Ellipsis Partners. More info/register (ASAE members only). RFP for an AMS. 1 CAE credit. . 1 CAE credit. 1 CAE credit.
Impexium recommends proving you’re an organization they can trust, delivering benefits they value, and having processes and systems that facilitate member referrals, new member onboarding, testimonials, social presence, and member feedback. Content calendars. Mon 12/4 at 8 a.m. 1 CAE credit. 1 CMP credit. 1 CAE credit.
But todays members want on-demand digital experiences, personalized content, and seamless virtual engagement. Some rely heavily on legacy technologies and processes that no longer resonate with modern professionals. Focus on Personalized Engagement : Use data to tailor content and interactions to individual members needs.
In other words, for your organization, membership departments must cohesively collaborate with IT to deliver exceptional memberexperiences. These two departments need to identify gaps in their processes and work with membership management technology leaders like YourMembership to deliver integrated systems.
The weekly list of free educational events and resources for the association community… Industry careers website. Once again, I’m asking for good examples of association (or association foundation) websites that feature an industry careers section. This page from SEMI about the semiconductor industry is an example of what I mean.
This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. As experience creators, meeting professionals are tasked with much more than simply producing a meeting or event. More info/register. CAE credits. .
The process can be long and filled with challenges. Share your existing process documents Before you begin your AMS search , start by document ing all your vital organizational processes. Take special care to detail your membership processes, including the joining and renewal detail s. Our team is here to help!
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