New Member Onboarding (Part 1)
Reid All About it
MARCH 23, 2012
I thought of “turn ‘em and burn em” recently when I read this in MGI’s Membership Marketing Benchmark Report : for every dollar spent on recruitment, associations spend only 27 cents on new member onboarding and engagement. Phoenix (Flickr). Why is so little dedicated to new members, the ones most at risk for not renewing?
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