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This technology is becoming a game-changer for associations looking to create more meaningful and personalized experiences for their members. Without it, interactions can feel impersonal and drive members away. AI bridges this gap, providing the tools to engage each member individually without straining internal resources.
The post How Technology’s Past and Present Will Affect Future MemberExperiences appeared first on Higher Logic. A recent episode of the MemberEngagement Show podcast featured a discussion on how technology, or the lack of it, shapes the memberexperiences associations provide.
Therefore, it makes sense to meet your members where they already are. Check out these strategies to help improve your digital operations as well as increase memberengagement: Optimize your website. Offer an accessible online member directory. Watch your memberengagement rise with this added portal.
In the association world, memberengagement is always a top priority – but it’s not always a successful endeavor. Most associations don’t have an easy way to measure memberengagement across all their different systems and touch points. Contact us at any time to speak with one of our data-loving experts.
Building the Executive AI Playbook: How AI Will Power Your Association into the Future (Arlington VA) AI presents many opportunities to enhance memberengagement, employee engagement, revenue, risk mitigation, and more. Learn how to measure success and ensure alignment between revenue goals and memberengagement.
Presenter: Dr. Naomi Brahim leads the work of the Multi-Tiered Systems of Support (MTSS) in Jefferson County Public Schools in Louisville, KY. Presenters: Charlotte Muylaert, Sarah Garrity, and Katie Carson. Presenters: Denzil Rankine and Marco Giberti, veteran event professionals. More info/register. Host: Fridays@4.
Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better memberengagement and retention. Presenter: Trevor Blondeel , PCC, Founder, Operations Kickstart. Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia).
Conversations will include presentations and attendees discussing challenges and key points on each topic. Presenter: Mike Pennington, CAE, Novi Evangelist. Mapping the Journey to Long-Term MemberEngagement. Presenters: Vivian Swertinski, Sr. Presenter: digital media strategist Phil Gerbyshak. 1 CAE credit.
More info/register (ASAE members only). Building an Engaged Community: Lessons from ACCs Award-Winning Mobile App Learn how ACC leverages a mobile app to engagemembers year-round, foster community growth, and boost retention. If so, CSR funds could present opportunities for you. More info/register.
Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenter: Susan Borke. Re-Engage Virtual: Planning the Event of Tomorrow. It is used to drive marketing campaigns, anchor sales conversations, and fuel the memberexperience. Presenter: Aimee Pagano, HighRoad Solutions.
If so, secure a copy of the strategic plan, and use it as the guide for your presentation. New Member Acquisition. The goal: Every year, bringing in new members is likely to be on your association’s list. MemberEngagement and Retention. Objection 1: Price. Example: “X platform is cheap/free. Let’s just do that.”.
Presenter: Caroline Francis, Ed.S, The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience.
I just read a new paper— The New Association Tech Ecosystem: Powering MemberExperiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host/presenter: video producer Jeff Achen, CallSign51.
Hear about some major considerations for online engagement. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your membersengaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Engagement That Scales. More info/register. Host: ASAE.
The pandemic had uneven effects: some associations enjoyed increased memberengagement while others have been deeply challenged. Your members’ goals and challenges are shifting rapidly. Their memberexperience is neither representative nor typical. Remember that.
By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Presenter: Lee Gimpel, Founder, Better Meetings. Presenter: J. 1 CMP credit.
Hear about the themes for 2025, such as navigating AI strategy, the impact of data management, enabling memberengagement, and understanding technology debt. Explore strategies to ensure your data evolves alongside your members, remains accurate and relevant, and works seamlessly across systems to meet members where they are.
In an era where technology can make or break an organization’s ability to engage with members and optimize operations, this gap presents a significant risk. Associations that embrace digital transformation can streamline processes, enhance memberengagement, and unlock new opportunities for growth.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Challenge your understanding of your association’s members. If so, CSR funds could present opportunities for you.
When might your membersexperience fear? Preparing to present a session (the fear of the presentation not being worthwhile). Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their memberexperience.
While we’ve already shown you how you can use memberengagement analytics to address member retention and other membership related priorities, you may be leaving money on the table if you stop there. Another, less common, use for memberengagement data is to bring more money in to your association.
Today, AI is transforming industries across the globe, and associations are beginning to recognize its immense potential to revolutionize how they operate, engage with members, and create value. However, along with its promise, AI presents some unique challenges that organizations must navigate to fully harness its power.
Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase memberengagement. They save time and when done well, can truly enhance the memberexperience. Coincidence? Education revenue. 1 CAE credit.
Now is the time to double down on your learning program and increase memberengagement. Four ways to grow memberengagement with your learning program. Easy, familiar enrollment and purchase experiences. Your members are used to utilizing your member portal to complete member activities.
When you develop quality content, you become a spokesperson for your association members, engaging them through relevant research, opinion articles, case studies, and industry analysis. As a result of your thought leadership efforts, you’ll see an increase in memberengagement and retention.
Hear about some major considerations for online engagement. Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your membersengaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Maximizing MemberEngagement in the COVID-19 Era.
So how can you recruit, reach, and retain members to achieve these strategic goals? Increase memberengagement. ?. Three effective ways to increase memberengagement. Build a bustling online member community. How to drive memberengagement with Nimble AMS. Watch now.
How well is your association driving memberengagement? In this exciting Nimble AMS presentation, Ryan Stark, Senior Business Analyst, and Jeff Golembiewski, VP of Business Solutions & Partnerships, discussed the importance of empowering association memberengagement with proven strategies and technology.
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. By focusing on member-centric goals and leveraging data analytics, they were able to anticipate industry shifts and tailor their offerings accordingly.
An association industry study by Community Brands shows that memberengagement and loyalty are still strong. And, members continue to look to their associations for trusted industry information. Are you creating the type of personalized memberexperiences they’ve become accustomed to as consumers? Explore Aptify.
I’ve also started watching this PBS documentary series, Reconstruction: America After the Civil War written and presented by Henry Louis Gates Jr. Presenters: Shawn “Man On Fire” Nason, Chief Eco-System Disruptor, Disruptor League. More info/register – fee for MPI non-members. Anti-Racism Resource List. 1 CMP credit.
Presenter: Nancy Snowden, M.A., Manager of Educational Experiences, MPI. Presenter: Steve Wiideman, Writer, Scientist, Professor, and Practitioner of Search Optimization. Presenters: Patricia F. Presenters: Julie Duncan, VP Sales, Association Practice Leader, and Wade Tetsuka, CPA, President, UST. 1 CMP credit.
Many of the members Arlene refers, rise to volunteer leadership roles. Like the members she refers, Arlene is no stranger to volunteering. Throughout her member career, she’s been a presenter, appeared in video testimonials, and written articles. The post Do You Need a MemberEngagement Strategy?
Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable MemberExperience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. Presenter: Tony Rissley, Expo Auctions.
Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Brooke Passy, CMP, Meeting Manager, Wound, Ostomy and Continence Nurses Society. Bring that knowledge to this roundtable, share your successes and failures, and hear your peers talk about their experience as well.
. – Membership Monday This month’s topic will be an encore presentation from one of the great sessions we had at our MMC+T conference in May. Explore how data-driven strategies can enhance memberengagement, inform strategic decisions, and drive organizational growth. Do You Trust Your Member Data? Paska, Ph.D.,
It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage. Building on that reputation can help you retain members and ignite interest in upcoming events. than to follow through.
Gain greater awareness of how to catch yourself engaging in these biases and how to reduce their impact in both yourself and others involved in the hiring process. Presenter: Isis Fabian, DEI leader at Carta. Presenters: Leanne Calderwood, CMP; Nancy Snowden, M.A.; Presenters: Peggy Hoffman, Mariner Management.
The weekly list of free educational events and resources for the association community… The digitalNow 2020 call for presentations is open. Presenters: Agnes Amos-Coleman, MBA, CMP, education, conference, event, certification consultant, Amos-Coleman. Presenters: Jennifer Prozinski, Partner, Venable LLP. Host: Venable LLP.
It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-memberexperiences? See why engaging new members within 3 days to 3 weeks is critical.
Look for an LMS that makes it easy to create credentialing and certification programs to help your members advance their careers and your organization diversify your revenue. Your platform should offer robust reporting insights so you can discover how your membersengage with a course and how you can improve outcomes.
Hear how digital events helped four associations increase engagement and brand awareness, and drive membership, attendance, and revenue. Learn how to present a business case to your leadership for adding digital events to your offerings. PCMA members only, I believe.). Presenters: James Parker at President, Digitell.
When members talk with me about their memberexperience our conversations often shift back to the beginning. Members of different associations have different new memberexperiences even members of the same association have different new memberexperiences.
When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Memberengagement is everyone’s job.
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