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MAY 24, 2019

Tue 5/28 at 12:30 p.m.* – Digital Badges for Associations: Using Micro-Credentials to Boost Member Engagement. Presenter: Eric Rozenberg, meetings industry veteran with years of experience planning international meetings. Location: Washington DC. Host: ASAE Greater Washington / National Capital Community.

DC 170

DC Washington Illinois Content 170

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JUNE 28, 2019

Wed 7/10 at 8:00 a.m.* – Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Location: Washington DC. What’s New in User Experience? Member engagement, client happiness, customer satisfaction—they are all related to User Experience. CAE credits.

Washington 170

Washington DC LMS Education 170

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OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping Members Engaged (Association Coffee Talk – Alexandria VA). Chapter Roundtable in Washington DC. Lunch provided.

DC 150

DC Washington Social Media Strategy 150

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NOVEMBER 3, 2023

Creating Personalized Member Experiences with Your Data What if you could elevate the experience of your own members and delight them with unforgettable moments? Using data-driven insights and AI can help you be invaluable to your members. . Hear real-world stories and share your user stories. 1 CAE credit.

Tools 281

Tools Strategy Revenue Education 281

Reid All About it

MAY 17, 2019

Solving with ACE: A Design Thinking Experience (Washington DC and virtual). Location: Washington DC and virtual. Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members.

DC 170

DC Washington Social Media Revenue 170

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DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Washington DC Idea Swap).

Washington 186

Washington DC Tips Library 186

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SEPTEMBER 6, 2019

Gaining a Competitive Edge with Content Strategy (Washington DC). An impactful content strategy can add member value, expand your influence, bust the internal silos, and help you achieve your business goals. Location: Washington DC. Turn Member Engagement and AMS Data into Effective Marketing. Tue 9/10 at 3 p.m.

Chicago 37

Chicago LMS New York Member Engagement 37

Reid All About it

OCTOBER 27, 2023

Nate Silver talking about the troubling journalistic standards lately at the NY Times, Washington Post, BBC, AP, and other legacy media outlets) You never grow old at the table Skip down to the list of free educational events if you prefer takeout. Using data-driven insights and AI can help you be invaluable to your members.

LMS 264

LMS Leadership Strategy Recruiting 264

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NOVEMBER 2, 2018

Recharge your Member Experience. Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. Location: Washington DC.

Chicago 38

Chicago DC Tools LMS 38

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NOVEMBER 9, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. Locations: Washington DC and online. Host: Wild Apricot.

Chicago 175

Chicago DC Washington Software 175

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JULY 5, 2019

– Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

North Carolina 34

North Carolina Chicago Washington Handbook 34

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SEPTEMBER 13, 2019

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Location: Washington DC. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

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JUNE 7, 2019

The Road to Member Engagement Is Paved with Personalized Marketing. Learn how to gather your best member interactions and pivot from simply collecting data to modernizing your member outreach and engagement strategies. Organizer: ASAE Greater Washington / National Capital Community. Tue 6/11 at 2 p.m. –

Proposal 170

Proposal eBook Tips Maine 170

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OCTOBER 6, 2023

Chapter Roundtable (Washington DC) Designed exclusively for professionals from component-based organizations in your area, our roundtables are not lectures but jam sessions where you can share, learn from your peers, and gain valuable feedback on your ongoing projects and goals. Location: Washington DC. More info/register.

Revenue 264

Revenue Certificate Education Tools 264

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MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. We need a new roadmap to engage members now and in the future. Location: online and Washington DC. More info/register. More info/register. 1 CAE credit. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

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JUNE 22, 2018

Member Engagement or Old Baggage? There’s a member engagement channel that too many associations aren’t leveraging. Call them chapters, affiliates, sections or any other name and the potential is member engagement, awareness, sales and growth. Host: PCMA Digital Experience Institute.

Education 30

Education System Charlotte Member Engagement 30

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JULY 22, 2022

Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & Member Experience, American Medical Association. Presenters: Tammie Hetrick, President & CEO, Washington Food Industry Association. 5 Tips to Deliver a Better Member Experience: How to Present Your Member Benefits for Max Engagement.

Price 44

Price Technology Strategy Software 44

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JUNE 2, 2023

Host: MeetingsNet Speaker: Angie Senter, Adjunct Faculty, Washington State University Wed 6/7 from 10 a.m. Location: Washington DC. The Future of Associations: 4 Ways to Adapt and Thrive How do you grab the attention of your members in a world of decreasing attention span? 1 CMP credit. More info/register. to 1:45 p.m.

Technology 195

Technology Education Chicago System 195

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JULY 15, 2016

Innovation today is moving at light speed and to deliver a world class member experience your association needs to be able to leverage a strong platform to take you there. 625 North Washington St, Suite 450, Alexandria, VA, US. Organizer: Greater Washington / National Capital Community. Mon 7/18 at 12:30 p.m.

North Carolina 150

North Carolina Innovation Washington Austin 150

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JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Price Newsletter Technology 195

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JUNE 9, 2023

But We Want Your Sponsorship How can an association build non-dues revenue and member engagement all at once? Hhear how an online marketplace can help you build non-dues revenue and member value through year-round relationships with your industry partners without adding so much as a chick pea to your already full plate.

Revenue 207

Revenue Chicago Content Leadership 207

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Update senior staff about each of your tech solutions’ revenue generation and member engagement metrics. Reprinted with permission.

Directory 66

Directory Newsletter Learning Management System Social Media 66

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APRIL 17, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Hear about some major considerations for online engagement.

North Carolina 44

North Carolina Revenue Montana Content 44

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JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. CAE credit. More info/register.

Education 195

Education Tools Chicago Technology 195

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JUNE 16, 2023

Learn how to elevate your productivity levels as a community manager with AI, enhance member experiences and foster deeper engagement, make smarter, data-driven decisions with AI insights, streamline your operations with efficient AI-powered tools, and understand why AI won’t take your job, but someone using AI might.

Tools 195

Tools Project Revenue Metro 195

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DECEMBER 1, 2023

This month’s topics are: member engagement, and holiday cocktails and mocktails. Membership Mondays Winter Celebration (Washington DC) Enjoy beer, wine, soft drinks, and a light nosh to celebrate a great 2023. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. –

Strategy 275

Strategy Technology Arlington Education 275

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MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Location: online and Washington DC. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Quick hits. Kevin Kelly ). More info/register. Host: Venable LLP. Thu 5/19 at 1 p.m.

Technology 44

Technology Arlington Revenue Project 44

GrowthZone

NOVEMBER 8, 2022

We hope you will learn from these user stories and how you can grow member value, increase productivity, and boost revenue while using GrowthZone’s software solutions. The first blog post in the series featured competition entries sharing how using the GrowthZone solution increases member engagement.

Process 78

Process Directory Software Revenue 78

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MAY 7, 2021

Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Presenters: Tonya Saunders, Principal, Washington Premier Group. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Ultimate Member Engagement: The Power of Data-Driven Decision Making.

Technology 370

Technology Strategy St. Louis System 370

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FEBRUARY 24, 2017

Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. Integrated systems allow you to collect and analyze data on all the content your members engage with, and deliver them personalized, highly-targeted messaging.

DC 154

DC Washington Raleigh Social Media 154

Reid All About it

FEBRUARY 24, 2017

Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. Integrated systems allow you to collect and analyze data on all the content your members engage with, and deliver them personalized, highly-targeted messaging.

DC 154

DC Washington Raleigh Social Media 154

Reid All About it

NOVEMBER 8, 2019

Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Location: online and Washington DC. Host: eMarketer. Tue 11/12 at 3 p.m.

Social Media 39

Social Media Revenue Washington DC 39

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NOVEMBER 15, 2019

Translating Customer Experience into Member Experience. Find out how an association turns CX into MX—Customer Experience into Member Experience, and what interactions with the association and on the website are important. Host: Engage Software. Location: Washington DC. Location: Washington DC.

Washington 34

Washington DC Revenue Content 34

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JUNE 5, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Breaking Open a New Channel for Member Engagement.

Innovation 273

Innovation Conference FAQ San Francisco 273

Higher Logic

NOVEMBER 29, 2018

Visit No Spectators: The Art of Burning Man at the Renwick Gallery in Washington, D.C. before January 21, 2019 (ahem, another example of radical inclusion here, allowing public access to a piece of the experience). Interested in experiencing a taste of Burning Man’s principles, without hauling to the Black Rock Desert?

San Francisco 267

San Francisco Price Guidelines Examples 267

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JUNE 17, 2022

UST Ed Symposium (Washington DC and online). Location: Washington DC and online. 2022 Association Trends Study Big Reveal: The Future-Focused Member Experience. Grassroots Mobilization: What Your Organization Needs to Know (Washington DC). Location: Washington DC. Wed 6/22 from 10 a.m. to 5 p.m. –

DC 39

DC Washington Revenue Leadership 39

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JANUARY 15, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program. Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists. Host: ASAE Greater Washington / National Capital Community.

Innovation 360

Innovation Education Las Vegas Communications 360