Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. I’ll be happy to feature it as long as it’s not too product-centric.

Content 39

Content Strategy Technology Tips 39

Reid All About it

SEPTEMBER 13, 2019

I’ll be happy to feature it as long as it’s not product-centric. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. good data for every stage of the member lifecycle.

DC 34

DC Washington Revenue Review 34

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. I’m happy to feature it as long as it’s not too product-centric. The Crazy Busy Cure is full of intensely practical tips to save people from this addiction and instead become productive again.

Revenue 39

Revenue Education Leadership Strategy 39

Smooth The Path

APRIL 7, 2016

If it is put into the new product process the submitter knows why, when and how. How does this apply to member insights? So often we ask for member’s thoughts, ideas and opinions but never loop around to let them know the outcome. Related posts: The members we should focus on.

Member Insights 60

Member Insights Member Research Survey Process 60

Smooth The Path

MARCH 10, 2016

Here’s an unpopular view: association staff should focus most on those members who value the association the most. They know the customers or consumers who get the most value from their products and services and they lean heavily into this group. Welcome everyone but partner with the best members.

Member Insights 60

Member Insights Innovation Resources Content 60

Smooth The Path

MAY 31, 2017

Member feedback helps the new change or product reach its fullest potential. At first, feedback may sound like criticism and criticism may seem like feedback but they are worlds apart. Feedback will help you work the kinks out of the offering. Feedback helps you iterate to make improvements.

Products 83

Products Member Insights Member Experience Innovation 83

Smooth The Path

AUGUST 9, 2016

Millennials are important but I do wonder if we are talking about this generation in the most productive way? They will be our association leaders. Their participation will determine the health of our associations. Millennials are digital natives and because of that their interest in associations is greatly diminished, or is it?

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millennials Tools Products Communications 60

Reid All About it

MAY 5, 2023

I’m happy to feature it as long as it’s not too product-centric. She is an in-demand speaker for association leaders worldwide and is at the forefront of exploring how member and attendee engagement is rapidly changing. Host: Product Design Community *All events are online at Eastern Daylight Time unless otherwise noted.

Chicago 207

Chicago Education Certificate Revenue 207

Reid All About it

FEBRUARY 14, 2025

These questions address issues that affect the member experience, security, data integrity, e-commerce, training and support, reporting, data migration, upgrades, and costs. Member experience. Fonta suggests applying the core principles of a good online user experience (UX) to help members take advantage of benefits.

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Chicago Arlington Education Strategy 252

Reid All About it

NOVEMBER 29, 2024

I’m happy to feature it as long as it’s not too product-centric. and current CAEs to share their knowledge and experience with the exam. Transforming Member Experiences With AI Marketing Learn about a carefully curated selection of intuitive, powerful AI tools specifically developed for the unique challenges of modern marketing.

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Arlington Chicago Education Strategy 245