Member Experience Member Insights Recruitment 
Reid All About it
DECEMBER 6, 2024
Lessons in Advocate Recruitment to Ready You for 2025 From old-school traditional to the latest in social and AI technologies, learn the tactics and strategies you’ll need to position yourself and your program for advocacy success in the new year. If it doesnt resonate with your members, its time for a refresh.
Reid All About it
NOVEMBER 1, 2024
They save time and when done well, can truly enhance the member experience. Learn how to find and recruit diverse candidates, set clear expectations, and develop a transition plan. They’ll answer your questions on membership related to member communities (e.g., Host: Impexium Thu 11/7 at 1 p.m. – More info/register.
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Higher Logic
NOVEMBER 1, 2018
This data shows you what kind of content your members like and can help you decide what content strategy to pursue. Digging into your community data can provide you with valuable member insights, which you can use to improve your member experience. Read more about it. Evaluate Retention Over Time.
Smooth The Path
JULY 26, 2018
One of the core staff values would be to be intensely member-focused. We would talk with members often, conduct listening tours, and interview them. We would use all the member insights we gain to develop our member communications, set our strategy, and create an innovation plan. What would you do?
Smooth The Path
JUNE 26, 2018
Membership departments tend to focus on members or they focus on the mechanics of membership. The CEO markets a particular job description with a specific set of skills then recruits a Director of Membership who becomes the member expert, and an advocate for members, and a welcoming committee for members.
Smooth The Path
MAY 3, 2018
. “I am upset because I can’t drill down and see the benchmarking data from the 15 companies just like mine, the association should have made this study more robust,” members say. We think, “man, we killed ourselves to get as many responses as we did, this member should go out and recruit more respondents like her.”
Smooth The Path
MARCH 10, 2016
Welcome everyone but partner with the best members. We can use our data to figure out who our very best members are. Then we can use our data and other methods to get member insights and find out what is common between them, what their problems are, what their goals are and what their needs and preferences are.
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