Member Experience Member Insights Social Media 
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FEBRUARY 7, 2025
Mike Stelzner , Social Media Examiner & Social Media Marketing World The advantages of psychographics over demographics and ways to gather them. | Discover how VPPPA uncovered what members truly want in events and professional development while building deeper member profiles and personalizing experiences.
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DECEMBER 23, 2024
Many rely on basic reporting, leaving untapped potential in member insights and operational optimization. How to Prepare for 2025 : Invest in Data Tools and Analytics : Equip your team with data visualization tools that offer insights into membership trends and program effectiveness.
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Reid All About it
NOVEMBER 1, 2024
Host: Association Insights in Old Town (AIOT) Speaker: Brittany Shoul, Senior Vice President of Revenue Strategy & Operations, MCI USA Wed 11/6 at 12:30 p.m. They save time and when done well, can truly enhance the member experience. 1 CAE credit. More info/register. Host: Impexium Thu 11/7 at 1 p.m. – 1 CAE credit.
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MAY 14, 2021
Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.
Reid All About it
SEPTEMBER 13, 2019
A majority of Gen Xers and Boomers are also regular users of social media and smartphones. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. More info/register.
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FEBRUARY 11, 2022
Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.
Reid All About it
JANUARY 13, 2023
They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Empowered Margins sat down with AMS developers to get their thoughts on all things AMS , such as integration, APIs, security, ecommerce, data visualization, and more. Want to indulge? . CAE credit.
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