Smooth The Path

NOVEMBER 15, 2018

Super-members are members who are so engaged, so seasoned, so advanced in the profession or industry they are not like most members. If your board members fit this profile, they are not good candidates for focus groups to determine the member experience. Don’t ask them to guess what new members need or want.

How To 90

How To Member Experience Resources Industry 90

Reid All About it

SEPTEMBER 13, 2019

The Bon Appetit test kitchen team is stellar. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. good data for every stage of the member lifecycle. 1 CAE credit.

DC 34

DC Washington Revenue Review 34

Smooth The Path

AUGUST 2, 2017

At the end of the membership cycle, we tend to see engagement fall off again among long-time members. But some long-time members choose to stay engaged, and this is what they say engages them: Long-time members tend to be very advanced in their career. Problems that fewer people before them have solved.

Course 96

Course Project Report Conference 96

Smooth The Path

JUNE 26, 2018

In addition to the CEO and other members of staff, the Membership Director becomes the face of the association making the association staff even more accessible and highly responsive to the needs of members. The membership team spends time talking to members about the industry, profession, and about the challenges members face.

Committee 83

Committee Recruitment Recruiting Team 83

Protech

APRIL 12, 2023

As a member of an association’s staff or leadership team , you see the hard work that goes into managing these organizations firsthand. While this process can require a lot of effort and coordination from your team, it can be very rewarding to support your members with opportunities for education and networking.

Association Software 52

Association Software Software How To Certificate 52

Reid All About it

MAY 14, 2021

The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. Teams need to do more with fewer resources and greater expectations with the recent increase in lobbying and advocacy efforts. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®.

Technology 341

Technology Strategy St. Louis Tips 341

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Tips 39

Reid All About it

JANUARY 13, 2023

No one tells you about all the work your team must take on when implementing a new AMS —or all the red wine it will cause you to drink—which is why this guide from Ellipsis Partners is a such a godsend. They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS.

Revenue 39

Revenue Education Leadership Strategy 39

Reid All About it

MAY 5, 2023

Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Participants will brainstorm the biggest challenges that associations face today and then team up to create a pitch for an AI-fueled solution to one of those challenges.

Chicago 207

Chicago Education Certificate Revenue 207

Reid All About it

OCTOBER 13, 2017

One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and member experience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!

DC 150

DC Washington Content Tools 150

Reid All About it

FEBRUARY 14, 2025

These questions address issues that affect the member experience, security, data integrity, e-commerce, training and support, reporting, data migration, upgrades, and costs. Member experience. Fonta suggests applying the core principles of a good online user experience (UX) to help members take advantage of benefits.

Chicago 252

Chicago Arlington Education Strategy 252

Reid All About it

NOVEMBER 29, 2024

Learn about the connection to change management skills and change success, factors that can make your team ready or not for change, and factors that improve motivation to change. Learn what they value most and strategies to help you improve your association’s member experience and deepen member engagement. 1 CAE credit.

Arlington 245

Arlington Chicago Education Strategy 245