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Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
Would you describe your association as an early adopter of technology? According to the latest Association Trends Study, members who view their organization as an early adopter of technology are significantly more satisfied and connected than those who see their association as average or a laggard in technology adoption (81% vs. 40%).
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. At.orgSource, we believe the key lies in mastering three essential building blocks: strategy, culture, and technology. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
They go into detail on the items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Day One Agency suggests not believing the headlines about Gen Z. More info/register. More info/register.
Learning Solutions Advisor, and Dr. Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. CAE credit. More info/register. 1 CAE credit. Putting A.I.
Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the memberexperience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.
The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. Matt Locke at Attention Matters suggests three tactics for making your organization seem like a safe choice. Luke Burgis [A revealing one to ponder.]
Is your association prepared for the New Year with the top AI and technology trends to meet your members needs? Keep reading for the latest Association Trends and Salesforce research to guide your organization in 2025 on how to leverage AI to meet your members evolving expectations. 2025 is right around the corner!
Does your association have a problem with member loyalty? Sometimes individuals readily join your organization but don’t participate in member events or network in professional activities. Members might seem invested in association benefits, but when it comes time to renew, they lapse instead.
(Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! More info/register (free for ASAE members only). How are organizations managing adoption and training?
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
What do you hope your members feel when they think about your organization? Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? All together, these factors define the value members (and potential members!)
Resilient organizations dont just adapt; they thrive by proactively leveraging disruption as an opportunity. Steps to Develop a Resilient Strategy: Incorporate Digital Trends and Analytics: Use data to monitor member behavior, industry changes, and technological advancements.
Whatever your strategic goals or mission, AI has the po wer to transform your organization. AI has the potential to help your organization exceed its strategic goals. However, b efore you adopt AI at your association , you’ll want to consider how to apply the technology to best complement your mission. Improve member services.
This “something” can include modern technology, like association management software (AMS). But how can an AMS create value in your organization ? How associations can innovate a nd improve the memberexperience To become an innovative association , you’ll want to address and solve problems at your organization as they arise.
In today’s increasingly digital world, adopting new technologies is no longer optional for associations—it’s essential. But technology alone isn’t enough. By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better memberexperiences, and operate more efficiently.
Every conference and trade show has at least a handful of sessions on the subject, and most any technology solution provider is working to incorporate some level of generative machine learning into their existing platforms, Those that havent done it already, at any rate. Pretty great!
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. —Samuel Johnson AWTC awards. More info/register.
Every year, Nimble AMS offers our customers three free product releases , in the Spring, Summer, and Winter, to ensure everyone has access to the latest technological innovations and advancements. With six annual product releases, Nimble AMS customers will gain the latest innovations to enhance their organizations.
Purchasing new technology is a big undertaking. Ariel Brandt Lautman , Online Community Manager for the Association of State and Territorial Health Officials, has a list of questions to review before she purchases new technology. The more people on your team, the more likely it is you’ll have different tolerances for technology.
Associations are operating in a time of rapid digital transformation and evolving member expectations, where staying relevant and impactful requires the ability to continuously assess and adjust. While many organizations aspire to achieve excellence, few take the time to evaluate their readiness for the journey.
Lately, I’ve been writing about the importance of connecting technology to values and emotions. Data is the foundation for every technological initiative. In keeping with my views on technology and strategy, I urge.orgSource clients who are exploring data governance to put the focus on the users.
In some of these cases, technology and common sense can save the day and, in others, you might have to knock some sense into your board. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting.
To deliver a great memberexperience, it’s time to make sure your organization is the kind of place techies want to work. Today is National Techies Day – a day when students are encouraged to consider a career in technology. National Techies Day is a perfect occasion to consider the future of your association.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
Embrace Digital Transformation What We Learned Technology is no longer just a toolit must be embedded into an associations core strategy. Considerations for Your Association Are we investing in automation and AI to improve memberexperiences? Can we personalize the memberexperience through data-driven insights ?
Is your association waiting to adopt new technology? Perhaps you’re worried about losing your member data or don’t have a clear strategy for determining which software would best benefit your organization. Waiting to adopt new technology can greatly cost your association. Why do associations wait to adopt new technology?
To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized memberexperience.
In an attempt to provide a seamless memberexperience and aggregate all member data in one place, associations have been working with technology partners to perform system integrations through single sign-on, pushing all of their transaction data back into the AMS. The initial integration cost is often expensive.
Here is some association trends data that can help point the way for your organization to better serve your members in uncertain times. . Here are five ideas from the association trends study to help prepare your organization for the future: 1. Provide greater member value. The organization was providing little value.
Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . When you adopt innovative technology at your association, you have the power to increase worker engagement, productivity, and collaboration. How to find the right technology for your association. Download now.
As technology continues to evolve, associations face both exciting opportunities and new challenges. At.orgSource, we specialize in helping organizations like yours leverage these strategies and prepare for the future. Create a Member-Centric Digital Strategy A future-ready association starts with a clear, member-focused strategy.
not a techie) in charge of selecting and implementing technology, you need to know a bit about APIs. Remote work technology. They recently shared a list of must-have technology for remote work along with tips for selection and implementation. Host: Brandt Krueger, founder Event Technology Consulting. Hybrid work.
In today’s rapidly evolving digital landscape, one of the biggest challenges associations face is ensuring their workforce has the skills necessary to thrive in an age of technology. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.
Technology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join. A member’sexperience with your association or nonprofit used to look different. And along the way, they expect a different experience from what was the norm 20 years ago.
Is your organization considering a new software purchase? If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Follow best practices Lay the groundwork for new technology by applying change management best practices.
Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Onboard New Members. Showcase Benefits of Technology. We're doing weekly events, all about fostering deeper connections between you and your members.
How can you continue to attract new members to your organization? Just think: Every year, members leave your organization – they retire, change jobs or professions, go out of business, lose their professional development budget, or just leave for unknown reasons. Know your value. Evaluate your resources.
Organizations that embrace Association 4.0 Organizational excellence today is not just about maintaining stability but about leading change, optimizing operations, and continuously creating value for members and stakeholders. Cybersecurity and data governance to protect member trust. Is your organization ready to lead?
To meet the growing demands of your membership base, your association should consider adopting innovative technology like association management software (AMS). Leveraging modern software at your organization can help you provide an excellent memberexperience and ensure you remain a valuable member resource.
It comes from a group of legal vendors who met late last year “to explore the current state of legal industry conferences and discuss ways they might partner with conference organizers to build a better experience for all.” Host: Brandt Krueger, founder Event Technology Consulting. Hybrid events. More info/register.
Technology is irrevocably integrated into our daily lives. Like it or not, in our digital-driven world, non-members will evaluate how your association leverages innovative technologies to determine whether your organization is worth joining. Adopt innovative technology at your association. A modern platform.
As an association looking to provide the best memberexperience, it’s vital to offer a mobile-friendly option. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.
According to Community Brands 2022 Association Trends Study, while data analytics is a higher priority for organizations, just one-third of association professionals report their data is excellent or very good. It could be as simple as an organization is yet to set any goals, visions, or KPIs for its data.
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