This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the memberexperience. The post Creating a Better MemberExperience appeared first on Association Analytics.
Nondues revenue isnt new, but associations need for that revenue is. For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging memberexperiences rising, nondues revenue is now less of a bonus and more of a necessity.
Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.
If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable memberexperience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.
Business Growth Hacking Lab To grow your membership and non-dues revenue to the next level, what changes must be made in marketing, tech, people, and business development? 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis. 1 CAE credit.
Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase member engagement. Education revenue. Take away actionable strategies to boost sponsorship revenue and create lasting partnerships. More info/register. .
Are you looking for strategies to drive revenue to your association? However, pricing mistakes can set back your organization’s viability, impacting member satisfaction. Consider these questions to get to the heart of creating your pricing goals: What are our primary revenue goals? These fees add up quickly over time.
In 2025, Congress is likely to consider new tax increases on association revenue, such as membership dues, sponsorships, investment income and educational program revenue. AI is Transforming Processes Here’s How to Get in Front of It Hot Take: Theres a systematic way to change your processes. Tax reform threat.
And, it’s not too hard to do: If you’ve got pots and jars, something to pickle, stick to the process, and invite a few taste testers, then you’re golden. Related: 5 Steps to Create a Sponsorship Program That Increases Non-Dues Revenue. Pickle talk: You understand the process in all its finesse and delicacies.
When you become a Nimble AMS customer, you also gain access to three seasonal product releases from Salesforce to drive staff efficiency and a superior memberexperience. The Summer 24 release streamlined crucial processes, saving both your staff and members’ time. 2024 was a great year for Nimble AMS.
Here are three ways to implement technology at your organization, helping you to transform the memberexperience and boost recruitment, retention, and revenue. How innovative technology builds member loyalty. Built-in networking opportunities will also attract new members to your association. . Member analytics.
Your associ ation should consider adopting AI because it can help you exceed member expectations and boost recruitment and retention efforts. Keep reading to learn more ways AI can help your association provide an excellent memberexperience and offer c ompetitive member benefits. . Improve member services.
Is improving the memberexperience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the memberexperience is their most important business objective. If so, you’re not alone.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
The latest Association Trends Study found 55% of association professionals prioritized enhancing the memberexperience with a technology purchase. Other important priorities included improving the efficiency of business processes, attracting new members, growing revenue, and improving efficiencies through automation.
Driven by a change in what members want and are willing to pay for, associations are seeing changes in their key revenue streams, including which income sources sustain their organizations. Where Associations Get Their Revenue Today. Non-dues, or non-subscription, revenue. percent of their revenue from membership dues.
How associations can innovate a nd improve the memberexperience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. With automation, staff can streamline manual processes and save time to dedicate to higher-value work, like member services. E-commerce.
Are you looking for tried and true methods to maximize your association revenue? There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the memberexperience. . Try out these four proven revenue boosters ?at
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. And that can ladder up to your growth and revenue. So what is memberexperience and why does it matter? What is memberexperience?
Is your association looking for strategies to drive revenue to help you meet your organizational goals? Leveraging modern software at your organization can help you provide an excellent memberexperience and ensure you remain a valuable member resource. Personalize memberexperiences. Here’s how: 1.
For most associations, membership dues represent the single largest source of revenue. So, it’s probably not too surprising that the 2021 Association Trends Study shows that those who work at associations see increasing membership and improving member retention as their top two most important activities in the coming year. .
To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized memberexperience.
James Young at Product Community shares ten revenue-generating product ideas. Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members?
Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. More info/register. Host: ClearTone Consulting Wed 2/26 at 12 p.m. More info/register.
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized memberexperience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive memberexperience.
A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the memberexperience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.
They cover the planning process, elements of an RFP, factors to keep in mind when selecting an AMS partner, and advice from technology consultants at Achurch Consulting, DelCor, Effective Database Management, and Ellipsis Partners. . RFP for an AMS. 1 CAE credit. More info/register. 1 CAE credit. 1 CAE credit. More info/register.
Competing against niche professional organizations, membership and conference revenue has “slowed to a trickle.” Expert Series: Be the Association Hero: Increasing 2024 Non-Dues Revenue Hear about key strategies that will help you drive more non-dues revenue and build a true career growth destination for your members in 2024 and beyond.
Check it out before you get too deep into your planning process. Hear about the process of establishing digital Covid records and the implications for the meetings and events industry. Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. API basics. 1 CMP credit.
Convenience is key to a great experience and key to your future revenue. Here are 5 ways you can boost your association’s revenue in 2021. Membership dues are automatically charged to the member’s credit card. The time spend on those tasks can now be spent on more important member-centric work. Auto-renewal ?makes
We hope you will learn from these user stories and how you can grow member value, increase productivity, and boost revenue while using GrowthZone’s software solutions. The first blog post in the series featured competition entries sharing how using the GrowthZone solution increases member engagement. Learn more.
To measure the success of your event registrations and attendance, consider the following: Streamline the Registration Process: Event Management. When an event planning and registration process is unorganized, complicated, or unclear, potential registrants are more likely to abandon interest ( yikes! than to follow through.
To help you sift through the options, D2L’s buyers guide for associations offers advice on the LMS selection process and walks you through the different system features, capabilities, and support services you’ll encounter out there. Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.
Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve memberexperience and operational results.
Leverage the Nimble AMS Spring ‘24 release to i mprove your staff and memberexperience , putting you on track to exceed your goals. Coupon support With our new coupon functionality, you can offer increased savings and satisfaction for your members. Plus, there’s a new order processing support for Pro Forma orders.
You just need to respect your chapters’ needs and empower chapter leaders – whether they’re volunteers or paid staff – to take initiative on projects that benefit both your association and chapters’ more localized members. Support Chapters’ Priorities and Processes. Generate Revenue through Digital Advertising.
Your member support team works hard every day to support your members. Empower your member support team with Nimble AMS chatbots by streamlining crucial aspects of your member services and answering frequently asked questions 24 hours a day, 7 days a week. Learn more tips about how to support member pain points.
He writes about a functional requirement that associations often overlook during association management system (AMS) selection: user experience. Some associations are experimenting with a membership model that includes free online education. Data Segmentation and Its Huge Impact on the MemberExperience. 1 CAE credit.
There are more interesting, fulfilling things we’d rather do than uninspiring tasks like paperwork or payment processing. Is your staff spending too much time processing a single payment that needs to be applied to multiple orders? Although it sounds like a small task, this task can consume days of staff time in a month.
Google recently announced that its deep learning powered natural language processing model, BERT, is now powering search queries. Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your MemberExperience. Host: eMarketer. Tue 11/12 at 3 p.m.
Our buyer's guide will help you simplify the learning management software buying process. Download now What to look for in an online learning software platform The latest Association Trends Study found that 51% of members prioritize certifications or credentials and 50% value training opportunities at their professional organization.
Networking Discussion: Best Practices for Diversifying Revenue Join your Fridays@4 colleagues for an open discussion about your best practices or challenges in diversifying revenue. Mastering the Art of the Win-Back: Strategies to Reconnect with Lapsed Members Are you looking to re-energize your community and boost dues revenue?
This approach would provide “immutable evidence” of the credential and eliminate the possibility of fraud and the need for manual processing. Topics will include technology, trade shows and the ways in which revenues will be recalculated. 5 ways to Enhance the Modern MemberExperience. Intriguing. Association myths.
Are you looking for strategies to increase non-dues revenue? Leveraging your learning management system (LMS) to generate non-dues revenue is the perfect way to prioritize your goals throughout the year. Read our blog for 13 tips to utilize your LMS and drive non-dues revenue. You’re not alone!
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content