Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

Reid All About it

DECEMBER 1, 2023

When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Project success stories. Member recruitment. To attract young members , you must recruit in ways that make sense to them. .

Arlington 271

Arlington Technology Strategy Los Angeles 271

Reid All About it

SEPTEMBER 6, 2024

Your association and chapters vie for your members’ attention and time, so how do you become membership partners instead? Billhighway shares Elizabeth Engel’s advice for tackling this conundrum, including how to help chapter volunteers excel at member recruitment, engagement, and retention. How Well Do You Know Your Members?

Revenue 265

Revenue Technology Content Strategy 265

Higher Logic

AUGUST 15, 2017

Whether they’re in your office or working remotely, your association probably has volunteers contributing to projects every day. You can do this by sharing photos of your projects or by posting blog updates on how effective your advocacy programs are. Put your volunteers in charge of other people, projects, and even your association.

North Carolina 343

North Carolina Project Discount Leadership 343

GrowthZone

DECEMBER 28, 2021

Chapter Management that allows parent-level organizations to scale their operations to optimize the member experience. Manage chapter structure, connect membership applications with a chapter, and execute member communication at the chapter level. When these processes are executed, members are engaged. The ROI is clear.

Software 78

Software Association Management Directory LMS 78

Association Freak

SEPTEMBER 3, 2024

This optimism is further reinforced by stable or growing marketing budgets, with over 40% of associations expecting their budgets for recruitment and engagement to either increase or hold steady.³ Moreover, 54% of associations have observed heightened member engagement,¹ and 45% have improved retention rates compared to 31% last year.³

Survey 72

Survey Revenue Member Engagement Innovation 72

Reid All About it

APRIL 26, 2024

TopClass LMS also discusses factors that limit participation and strategies to improve your volunteer recruitment and retention efforts. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Association trends. 1 CAE credit. More info/register.

Content 271

Content Survey Education Strategy 271

Reid All About it

MAY 10, 2019

What Makes Nonprofit Tech Projects Succeed? Learn what it means for a project to be a “success,” the key elements your organization needs to have in place, the secrets of success that fail to get enough attention, and how you can help your nonprofit be in the 50% of tech projects that succeed. Host: The Next Steps LLC.

DC 170

DC FAQ Member Experience Project 170

Reid All About it

SEPTEMBER 1, 2023

This is essential reading for understanding trends in membership recruitment, engagement, renewal, dues, value propositions, and more. At Naylor’s Association Adviser, Cathi Hight raises good points about member engagement and explains how to use surveys and focus groups to understand what member segments value. 1 CAE credit.

Revenue 230

Revenue Survey Education Strategy 230

EventMobi: Association Events

SEPTEMBER 21, 2023

In this blog post, we’ll cover: How to increase membership retention The best member retention strategies Tips on creating an event strategy for member retention What Is Membership Retention and Why Does It Matter? Membership retention is an organization’s ability to keep its members active following recruitment and onboarding.

Strategy 130

Strategy Software Social Media Discount 130

Reid All About it

MARCH 11, 2016

Eastern* – Project Management Techniques for Non-Project Managers (Association Chat on Blab). Project management…it’s an art and a skill. What if you had the guidance of an expert in project management who could show you some great techniques for working with your current projects? Jeff Altman, Esq.,

Raleigh 150

Raleigh Case Study Project Revenue 150

ISAE

MAY 13, 2024

The data and analytics platform compiles information about properties, demographics, and marketing trends, and gives members access to important data on one comprehensive platform. Leverage AI for associations to provide personalized member experiences that would have been nearly impossible a few years ago. Embrace technology.

Los Angeles 93

Los Angeles Discount Library Committee 93

Reid All About it

MARCH 5, 2021

The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. (must join Fridays@4 first, it’s free).

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . – Fri 1/28 at 1 p.m. More info/register.

Newsletter 195

Newsletter Survey Team Software 195

Reid All About it

NOVEMBER 10, 2023

The weekly list of free educational events and resources for the association community… Got a writing project ? I usually work with association industry partners on blog posts, case studies, and other content marketing pieces , but am open to learning about other interesting projects outside that scope. More info/register.

Certificate 286

Certificate Price Tools Technology 286

Smooth The Path

OCTOBER 2, 2017

For example, the Florida Society of Association Executives (FSAE) recruited me to speak at this year’s annual conference. I credit the network effect for propelling all of my recent initiatives from speaking, to recruiting quality participants for association industry research, to having clients find me for custom member research.

Florida 76

Florida Recruiting Recruitment Member Research 76

Reid All About it

OCTOBER 6, 2023

Based on conversations with young members, former members, and never-members from multiple industries, Michelle Maher of Highland describes why young professionals are engaging digital channels instead of associations and the unique value they seek from associations. Next gen membership #2. More info/register.

Revenue 259

Revenue Certificate Tools Innovation 259

Reid All About it

MARCH 10, 2023

Nimble AMS describes how it can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs, and deliver personalized communication and content. You need a content marketing ecosystem to support them. Membership engagement. Small staff challenge. 1 CAE credit.

Committee 195

Committee Education Software Technology 195

Aptify

JULY 14, 2021

With this idea in mind, here’s how to deliver more value at each point along the member journey to drive greater member acquisition, engagement, and retention: Acquisition. Attracting new members is an ongoing project. Members leave your association each year. What you need to know and how to get started.

Discount 72

Discount FAQ Tips Social Media 72

Reid All About it

OCTOBER 18, 2024

GrowthZone’s latest association survey report reveals a few common challenges: associations have a tough time proving the value of membership and persuading members to make time for association engagement. Member engagement. Is Your Website Meeting Member Needs? Take This 15-Minute Assessment. More info/register.

Revenue 259

Revenue Strategy Technology Member Engagement 259

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. Host: Fridays@4.

Nashville 370

Nashville LMS North Carolina Recruitment 370

ISAE

MAY 12, 2024

The data and analytics platform compiles information about properties, demographics, and marketing trends, and gives members access to important data on one comprehensive platform. Leverage AI for associations to provide personalized member experiences that would have been nearly impossible a few years ago. Embrace technology.

Los Angeles 52

Los Angeles Discount Library Committee 52

Reid All About it

JUNE 2, 2023

Starkweather Association Services’ shares best practices for change readiness that will help you understand and minimize the complications people bring to technology or any other change project. I’m telling you, change management chops will make a tremendous difference for projects and your career. More info/register. 1 CAE credit.

Technology 195

Technology Chicago Education System 195

Optimist Consulting

MAY 31, 2016

– “The member experience”. Every time you communicate with your members is an opportunity to convey the member experience. Tailor your messaging to each stage of the member journey, for example, upon joining, during their time as a member and at renewal. – Members get members.

Marketing 100

Marketing Newsletter Social Media Recruiting 100

Reid All About it

MARCH 25, 2022

Susan Spilka, Strategic Communications Consultant and Co-founder of the Workplace Equity Project. Successful hybrid events prioritize both the virtual and in-person attendee experience, rather than favoring one over another. AWTC Salon: Recruiting and Retaining Tech Talent. Wed 3/30 at 11 a.m. More info/register. Host: Hubilo.

Revenue 195

Revenue Content Virginia Technology 195

Elevating Engagement

APRIL 28, 2023

You can list all the first impressions new members will likely have and consider ways to warmly welcome them each time they connect with your association. Some associations recruit volunteer chat ambassadors who welcome new attendees by name when they sign on to the monthly virtual orientation event.

Member Engagement 91

Member Engagement Recruitment Recruiting Project 91

Associations Now

AUGUST 28, 2017

Gardner, point out that what they call “multiteaming”—having multiple employees on a variety of projects—is rife with potential weaknesses. Teams discover that the constant entrance and exit of members weakens group cohesion and identity, making it harder to build trust and resolve issues,” they write.

Team 89

Team Project Price Recruitment 89

Reid All About it

JUNE 9, 2023

Nimble AMS explains how an AMS can help your association recruit, engage and retain members by helping you better understand members, anticipate their needs and deliver personalized emails and content. We all know that and think we do it, but her examples show us how often we don’t. Membership engagement. Creativity.

Revenue 206

Revenue Content Chicago Leadership 206

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Newsletter Price Technology 195

Associations Now

MAY 31, 2017

By working together, both professions might be able to develop new lines of thinking about recruitment, retention, and engagement. Earlier this month, they launched a year-long project to explore how a membership model for news might translate to the United States. They’re calling it the Membership Puzzle Project.

United States 84

United States Project Content Strategy 84

Associations Now

JANUARY 28, 2020

But she says if you move around a bit and plan far enough in advance, you can capture moments that illustrate the member experience. Here some of Asico’s tips for spotlighting your members in compelling ways through visual imagery. Frequently there are photos that might be good for a branding or marketing project.”

Examples 121

Examples Tips Recruitment Recruiting 121

EventMobi: Association Events

NOVEMBER 9, 2023

Asking for feedback is the best way to improve your member experience. Whether you give members a chance to rave about a great experience or offer feedback on a change they’d like to see, all information is good information when it comes from your members. Consistently follow up.

Social Media 130

Social Media Member Engagement Software Newsletter 130

Association Adviser

JULY 11, 2017

Your association is fighting for your respective industry, lobbying for positive change on Capitol Hill, providing members with invaluable education offerings, and connecting buyers and suppliers through face-to-face networking opportunities year round. Is it your event experience reaching key decision makers in your industry?

Las Vegas 102

Las Vegas Newsletter Revenue Recruiting 102

.orgSource

FEBRUARY 13, 2023

Highlighting organizational or project-related weaknesses can be confrontational and require a level of candor that may be outside the board’s comfort zone. To convince you to buy from me, you must believe that I can increase revenue, decrease costs, reduce cycle time, enhance the member experience, and finally, mitigate risk.”

Strategy 88

Strategy Innovation Process Products 88

Reid All About it

NOVEMBER 9, 2018

MemberSuite shares the many different ways your association can collect and update member data throughout the membership journey. Association project managers carry a heavy load, especially if they’re expected to juggle their regular job along with their project responsibilities. Been there! 1 CAE credit. .); Lunch provided.

Chicago 175

Chicago DC Washington Software 175

ISAE

SEPTEMBER 23, 2024

Online events, webinars, forums, blogs, and other digital engagement tools allow members to expand their knowledge and form beneficial relationships with fellow members. A flourishing online community and optimized association website ultimately promote member engagement, retention, and recruitment.

Directory 52

Directory Guidelines Content FAQ 52

Associations Now

JUNE 28, 2017

Associations with top-performing membership indicators, including acquisition, renewal, and projected membership growth, also do a good job recruiting and engaging younger members. That’s not to say that members want an online-only experience.

Certificate 79

Certificate Survey Recruitment Recruiting 79