.orgSource

DECEMBER 23, 2024

Personalized Member Experiences as a Standard 2024 Trend : Members now expect personalized experiences, and our survey shows that associations are investing in technologies to deliver tailored, relevant interactions. Many associations are now testing short video content to reach members with quick, impactful messages.

How To 88

How To Survey Video Tools 88

Reid All About it

JANUARY 31, 2025

Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). 5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis.

Arlington 258

Arlington Revenue Education Social Media 258

Higher Logic

MAY 20, 2020

Video conferencing and virtual events have never been more important to business as it is now - especially for associations who need to keep members engaged and revenues high. Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Higher Logic

AUGUST 10, 2017

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

Social Media 196

Social Media Video Member Experience Content 196

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members. 1 CAE credit.

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

NOVEMBER 1, 2024

Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). They save time and when done well, can truly enhance the member experience. 1 CAE credit. . 1 CAE credit. More info/register.

Revenue 258

Revenue Education Arlington Committee 258

.orgSource

JANUARY 7, 2025

Prioritize Security and Compliance: Implement robust cybersecurity measures and provide staff training to protect member data. Leveraging the right technology ensures that your operations are efficient, your member experiences are enhanced, and your organization is positioned to meet future demands.

Innovation 88

Innovation Survey Strategy Technology 88

.orgSource

JANUARY 14, 2025

Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint. Are we engaging members throughout their journey, from onboarding to renewal?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Higher Logic

JANUARY 30, 2018

It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. All those elements provide a great member experience, which can help increase member acquisition, retention, and revenue. Photos and Video.

Video 218

Video Project Event Planning Content 218

Reid All About it

MAY 3, 2019

Telling Your Story Through Blogs, Photos and Videos. How do you convey the great work your organization is doing with blogs, photos and videos? Leverage Data to Drive Member Engagement. Partners in Product Development: You and Your Members (ASAE Reston-Loudoun Idea Swap – Reston VA). Presenter: Jodi Ray, Sr.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Reid All About it

FEBRUARY 21, 2025

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. Putting A.I. 1 CAE credit.

Arlington 258

Arlington Education DC Social Media 258

Reid All About it

APRIL 26, 2024

She shares comments from a video of ‘90s high school kids hanging out. The video is captioned, “Phones? Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). This one’s a gut punch.

Survey 275

Survey Content Education Strategy 275

Smooth The Path

JANUARY 6, 2016

It is important that we know how we are making members feel. Learn about imaginative empathy and test it out in this 3-minute mini-course: Is this embedded video not working for you? Move membership from a transaction to an experience. How associations actually push new members away. Watch it from YouTube.

Member Experience 60

Member Experience Course Video Tools 60

Higher Logic

FEBRUARY 24, 2020

MTI chose community as a tool for digital transformation, and has achieved the following successes with less than 4 full-time staff members: 50% decrease in transactional requests due to community. 97% member retention rate. Ask yourself: How can your association help members feel like they’re making a real difference?

Revenue 207

Revenue Member Experience Tools Learning Management System 207

Sequence Consulting

JANUARY 9, 2025

From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.

Video 72

Video Member Experience Innovation Content 72

Sequence Consulting

JANUARY 9, 2025

From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.

Video 72

Video Member Experience Innovation Content 72

Sequence Consulting

JANUARY 9, 2025

From tackling physician burnout to launching innovative membership models, the conversation reveals how the AMA revamped its digital strategies, rebuilt member value, and doubled its membership growth rate.

Video 72

Video Member Experience Innovation Content 72

YourMembership

DECEMBER 23, 2015

They also need to utilize technology that captures the member experience. Many associations offer services intended to solve issues for traditional members, but these offerings may not appeal to tech-savvy and tech-friendly millennial members.

millennials 150

millennials Video Member Experience Social Media 150

Sequence Consulting

MARCH 21, 2025

AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. AI captioning tools like Rev allow you to produce real-time captions for your associations online videos. Improve accessibility.

Software 72

Software Tools Content Survey 72

Reid All About it

DECEMBER 6, 2024

Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guest: Carl Weaver, Broken Column Press Mon 12/9 at 11 a.m.

Content 213

Content Strategy Revenue Education 213

Reid All About it

FEBRUARY 7, 2025

Episodes are published Monday mornings in both audioand video format, available on YouTube,Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). Host: Cecilia Sepp, CAE, CNP, principal and founder, Rogue Tulips Consulting Guest: Kelsey Casselbury, SHRM Mon 2/10 at 12 p.m.

Chicago 275

Chicago Revenue Education Member Engagement 275

Higher Logic

MARCH 24, 2020

Thanks to the power of technology, you can watch on-demand videos covering everything from the basics to more advanced content. Our eLearning courses and videos are self-paced tutorials that cover a single topic so you can discover what you need and get on with your day. Higher Logic Videos & Social Media.

Library 219

Library Course Video Products 219

Nimble AMS

AUGUST 12, 2022

Consider the example of YouTube’s recommendation algorithms that offer personalized suggestions based on videos users have watched. This feature highlights related products for customers, emphasizing a personalized member experience. It’s no secret that young members avoid talking on the phone. Create engaging content.

Tips 123

Tips FAQ Social Media Member Experience 123

Higher Logic

FEBRUARY 10, 2020

Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. This could include new product features and enhancements or their member experience with your organization. Once submitted, admins can tag ideas with a predefined set of tag options.

Tools 177

Tools Review Products Member Experience 177

Higher Logic

JULY 13, 2017

The best learning management software supports a variety of content types, which makes it easy for you to create eCourses with text, videos, live webinars, and tests to gauge how much information members retain. Communicate with these volunteers often by sharing their impact through video, photos and testimonials.

Directory 249

Directory Tips millennials Certificate 249

Nimble AMS

MAY 10, 2022

Your staff interacts daily with members, often gaining precious insight into their experiences. Have ongoing conversations with staff about the member experience and how to best represent their voice in thought leadership content to make materials insightful, engaging, and authentic.

Leadership 175

Leadership Content Social Media Member Engagement 175

Breezio

FEBRUARY 2, 2021

There are countless ways to share information including discussion forums, community posts, document sharing and editing, video sharing, and more! Information sharing is easy and effortless with online community software.

Member Experience 50

Member Experience Software Video Tools 50

Reid All About it

MARCH 5, 2021

Learn to determine who should be membership targets, which features of membership should be highlighted, how to develop an effective brochure layout, decision motives for joining, and how to train your members to use the brochure. This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

EventMobi: Association Events

AUGUST 8, 2024

Whether it’s a classroom-style experience, a networking event, or a happy hour, it can be an excellent way to strengthen ties within the event sector. It’s possible the future of chapters might be a little more tech-friendly and less geography-dependent—and virtual event integrations might just be the way to get you there.

Maine 262

Maine Education Report Technology 262

Reid All About it

MAY 7, 2021

This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 ways to Enhance the Modern Member Experience. Mon 5/10 at 1 p.m. New episodes are posted by 1 p.m.

Technology 370

Technology Strategy St. Louis System 370

Higher Logic

OCTOBER 17, 2017

However, with the popularity of multimedia, it may be even more effective take a video at the event or showcase images in a slideshow. Image and video content is easier for members to consume, making it more likely that association and chapter members will learn about the event.

Tools 222

Tools Revenue Tips Newsletter 222

Reid All About it

DECEMBER 1, 2023

Episodes are published Monday mornings in both audio and video format, available on YouTube, Spotify, Amazon Music, iHeart Radio, Apple Podcast, and Google Podcast (to name a few!). But all video is not created equal. 1 CAE credit. More info/register. 1 CAE credit. More info/register. 1 CAE credit.

Strategy 275

Strategy Technology Arlington Education 275

Nimble AMS

JUNE 28, 2023

To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and member experience? Partner with your vendor.

Member Experience 129

Member Experience Technology Tips System 129

Reid All About it

MAY 29, 2020

Participants posted their topics on e180’s Topic Market and sent invitations for one-on-one or group Braindates—video chat discussions on the Braindate platform. I wonder how PCMA and its attendees felt about the experience. This series of 15-minute videos cover hot topics and issues related to 501c organization management.

San Diego 259

San Diego Strategy Conference eBook 259

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host/presenter: video producer Jeff Achen, CallSign51.

Nashville 370

Nashville LMS Recruitment Recruiting 370

Nimble AMS

APRIL 29, 2022

There are myriad options on how to increase profits, however, leveraging successful strategies at your organization guarantees increased revenue and delivers value to the member experience. . Providing event opportunities is a fantastic way to improve the member experience and accelerate association non-dues revenue.

Revenue 111

Revenue Strategy Member Experience Discount 111

Blue Sky eLearn

OCTOBER 19, 2020

Invest in video conferencing software. While you may not have actual face-to-face interactions, a video tool is a great way to still connect your members and show them that they’re more than just names on a screen. This is great if you want to transition a live event, like a conference , to be hosted online.

Association Management 250

Association Management Committee Member Engagement Software 250