Association Analytics

JANUARY 11, 2021

They’re dedicated to monitoring changes within the profession and ensuring members receive necessary resources and updates. As part of their mission to serve their members, NCACPA has been focused on analyzing their member data to influence decisions that impact the member experience.

North Carolina 319

North Carolina Member Experience Resources 319

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

Member Experience 78

Member Experience System Content Tips 78

Associations Now

FEBRUARY 18, 2019

The International Coach Federation onboards new members using a live webinar to introduce them to key benefits and services. One of the first touchpoints that Don Whittle makes with new members as director of member experience at the International Coach Federation (ICF) is via an onboarding webinar.

Review 105

Review Video Member Experience Tools 105

YourMembership

DECEMBER 4, 2017

Member preferences are shifting, and the digital evolution is impacting member experiences through training, membership and events. How can associations keep members engaged? Networking is the #1 reason why members. The post [Upcoming webinar] Digital trends and strategies using YourMembership AMS.

Strategy 136

Strategy Member Experience Member Engagement Organization 136

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

GrowthZone

JANUARY 6, 2020

Key insights and stories will bring you right into the middle of the member experience. Amanda will educate attendees about: How members from small to large organizations become engaged. The specific value members need, based on their membership-stage. How members articulate the barriers to engagement.

Course 109

Course Education Member Experience Content 109

GrowthZone

OCTOBER 16, 2018

Exceptional new member experiences are key to association success. In this FREE, on-demand webinar , membership expert Amanda Kaiser explains why associations are focusing on new members in order to successfully engage all members. see why engaging new members within 3 days to 3 weeks is critical.

Member Experience 92

Member Experience Video Process How To 92

Nimble AMS

OCTOBER 8, 2019

A deeper dive shows that members are most interested in targeted recommendations on continuing education and specific programs that align with their interests. With these ideas in mind, here are three ways to provide a personalized member experience throughout your members’ career journey. Consider what your members want.

Member Experience 60

Member Experience Content System Tips 60

Nimble AMS

DECEMBER 10, 2023

As we approach the end of 2023, we want to thank you for reading our blog , downloading our resources, attending our webinars, and meeting us at events. Member experience Is your association reaching its members? It’s beginning to look a lot like the New Year!

Software 148

Software Member Experience Tips Innovation 148

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 137

Survey Strategy Member Experience Review 137

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. number of webinar registrants), the customer experience (ex.

Team 319

Team Report Course Proposal 319

Reid All About it

NOVEMBER 1, 2024

If you have a free webinar or event coming up, please send me the link by Wednesday afternoon the week before it’s scheduled. They save time and when done well, can truly enhance the member experience. If you’d like to subscribe to Association Brain Food, please complete the form in the sidebar or at the bottom of this post.

Revenue 254

Revenue Arlington Education Content 254

Nimble AMS

NOVEMBER 17, 2024

Ignoring hidden or indirect costs can lead to underpricing or poor member experience. It also takes your association’s employees more time to organize, and process check transactions, costing your organization valuable time that could be spent on enhancing the member experience. Watch now

Price 116

Price Cost Products Strategy 116

NXUnite

MARCH 18, 2024

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

Software 130

Software LMS Library Certificate 130

Forj

NOVEMBER 8, 2024

Forj teamed up with Highland Solutions for a webinar with David Whited, leader of the Future of Membership Initiative, and Amrita Kulkarni, Director of Design and Research Strategy.

How To 91

How To Team Strategy Member Experience 91

Association Analytics

FEBRUARY 20, 2024

The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members. Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization?

Strategy 169

Strategy Social Media Discount Newsletter 169

Freestone

NOVEMBER 3, 2024

Here’s how to elevate your CLE content: Tailor content to member needs: Regularly survey your members to identify their interests and challenges. Offer diverse learning formats : Offer CLE content in various formats like live webinars, recorded sessions, and interactive workshops to accommodate different learning styles and schedules.

Revenue 79

Revenue South Carolina How To LMS 79

Freestone

OCTOBER 29, 2024

A modern learning experience Your online learning software should support your entire continuing education program with a full range of online learning options, including livestreaming, webinars, webcasts, and on-demand courses. Integration Providing professional development for your members doesn’t stop at online learning courses.

Software 72

Software Learning Management System LMS Certificate 72

Nimble AMS

MAY 18, 2023

Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience. Check out our on-demand webinar recording today: Why you should love Salesforce Person Accounts. In 2011 we started using Person Accounts and we have just loved it ever since.”

America 132

America New York Member Experience Cost 132

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 126

Member Engagement Member Experience LMS Software 126

Nimble AMS

MARCH 30, 2023

Your organization can also use an AMS to help set up, manage, and run webinars, conferences, and events. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives. Become data-driven.

Software 135

Software Member Experience Technology Certificate 135

Nimble AMS

SEPTEMBER 6, 2024

Many associations choose a CRM platform and an AMS to track member interactions, streamline membership processes and payments, gain insights on membership trends, and enhance the member experience. Your organization can also use an AMS to set up, manage, and run events, conferences, and webinars.

Software 101

Software Innovation Member Experience Technology 101

Higher Logic

MAY 16, 2019

What information do your members need at a specific time? On top of providing this personalized experience, your members’ experience needs to be the same across all channels. If they switch channels to continue a conversation or transaction with you, they expect to have the same experience.

Member Experience 196

Member Experience Technology Content Communications 196

ReviewMyAMS

APRIL 19, 2022

We believe that continuing education and professional development remain central to the member experience –. Tags: member management. associations. learning management. continuing education. membership.

Technology 105

Technology Membership Management Member Experience Education 105

Higher Logic

MARCH 24, 2020

You can learn about specific marketing automation and online communities topics via short, live webinars with industry thought leaders and product experts. After each webinar, you’ll be sent the recording for easy reference. Webinar | Think Bigger: Your Customer Community Strategy Could Be Doing More. Webinar | Google Analytics.

Library 219

Library Products Video Course 219

Nimble AMS

AUGUST 12, 2022

This feature highlights related products for customers, emphasizing a personalized member experience. It’s no secret that young members avoid talking on the phone. Boost member satisfaction by providing detailed answers to common customer service problems on your FAQ page. Listen to your Gen Z members.

Tips 127

Tips FAQ Social Media Member Experience 127

Reid All About it

MAY 7, 2021

5 ways to experience awe on a wonder walk. Skip down to the list of free webinars if you prefer takeout. If you have a free webinar or event coming up, please send me the link before Wednesday evening the week before it’s scheduled. Since email marketing is a HUGE topic, this webinar focuses on 5 must-have email templates.

St. Louis 370

St. Louis Technology Strategy Products 370

Nimble AMS

SEPTEMBER 26, 2022

Member scoring is a crucial topic for organizations because providing superior member experience drives all associations. Unfortunately, the topic of member engagement strategy can also be overwhelming. Your association might just be getting started with member scoring. Seek a simple sum. Watch now.

Member Engagement 108

Member Engagement Guidelines Member Experience Process 108

Nimble AMS

JULY 22, 2022

If you only use ungated content, you can’t capture leads and track potential members who might wish to join your association. Gated content, like white papers, e-books, templates, or webinars, is hidden behind a form fill-out. Watch our webinar on Pricing strategies for associations to adopt the best approach for your association.

Content 122

Content Marketing How To LMS 122

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

DECEMBER 2, 2022

TECH TIP: Nimble AMS improves member engagement reporting with Person Accounts so your association staff can view organization and individual-level members in a unified location. Online community Your members want to engage virtually.

Member Engagement 116

Member Engagement Member Experience Tips Software 116

Reid All About it

MAY 3, 2019

Some quick hits before we get to next week’s free webinars: Here’s a description of what I was up to last week: backpacking in the Superstition Mountains Wilderness with my feller. If you have any free webinars or events coming up, please send me the link. Leverage Data to Drive Member Engagement. And you know what else?

Tucson 262

Tucson Phoenix Products Tools 262

Nimble AMS

DECEMBER 21, 2023

Doing so will ensure your organization gets the AMS it needs to empower staff and enhance the member experience. Maybe your organization features a major annual conference or month l y events and webinars, so event management and registration are a need.

Tips 119

Tips Software Process Association Management 119

Reid All About it

MAY 10, 2019

MemberSuite explains how a new member onboarding campaign can help you increase member retention. Some quick hits before we get to next week’s free webinars: How to gain blog traffic by refreshing old content. If you have any free webinars or events coming up, please send me the link. Jimmy Daly, Animalz ). 1 CAE credit.

DC 170

DC FAQ Member Experience Project 170

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. If you have a free webinar or event coming up, please send me the link by Wednesday afternoon the week before it’s scheduled.

LMS 265

LMS Certificate Revenue Content 265

Nimble AMS

JUNE 15, 2022

You can learn more about the industry by listening to both your staff and members. Association staff have routine contact with members and will likely understand the member experience better than you. Plan to have ongoing meetings with staff to gain insight into the issues members are facing. Meet with staff.

Leadership 97

Leadership How To Survey Member Experience 97