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The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. Matt Locke at Attention Matters suggests three tactics for making your organization seem like a safe choice. Membersurveys.
As we approach the end of 2024, our latest.orgSource Digital Trends Survey has shed light on the forces shaping the association landscape. The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment.
Resilient organizations dont just adapt; they thrive by proactively leveraging disruption as an opportunity. Building a Future-Focused Strategy In our survey, 63% of associations recognized the importance of a digital strategy, yet many lack a formalized plan to implement it.
Strategies for a Holistic Member Experience Several key components contribute to a seamless and engaging journey for association members. Tailoring communications and content to individual members needs and preferences makes them feel valued and leads to better engagement.
The Dangers of Overcommitting (Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! More info/register (ASAE members only). 1 CAE credit. Wed 2/19 at 2 p.m.
If your answers lean toward Yes, No, and Shut Up, then you might like (need) Impexium’s advice on event survey questions that hold attendees’ interest and provide you with useful data. These case studies illustrate the incredible possibilities that arise when mission-driven organizations are equipped with the right tools. 1 CAE credit.
Our recent.orgSource survey shows a significant gap in digital readiness among associations. Why Associations Cant Afford to Delay Digital Transformation Digital transformation isnt just about adopting new technology; its about shifting how your organization operates to meet evolving member expectations.
According to Community Brands 2022 Association Trends Study, while data analytics is a higher priority for organizations, just one-third of association professionals report their data is excellent or very good. It could be as simple as an organization is yet to set any goals, visions, or KPIs for its data.
When testing new benefits, do you ask for member feedback? Likely your organization puts some of these methodologies to use because you know that memberinsights are what powers great strategy, change, and marketing. But memberinsights are hard to come by. Because survey fatigue is real.
While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. How can your organization reverse this concerning trend? What ongoing education or training do we need to adopt to become a data-driven organization?
This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.
We suggest that you have a conversation and not send a survey. The outcomes you can achieve tend to fall into four buckets that benefit your organization. This will drive adoption of being a data-driven organization. This will align the organization by having clear success metrics and KPIs. Ask your colleagues questions.
Follow these three tips to create an authentic thought leadership culture at your association, amplify your member’s voices, and increase organizational visibility in your industry. . To create an authentic thought leadership culture at your organization, listening to your staff and members is vital. “As
They believe the mission or the promise of the organization is critically important and they know the association needs to improve. Members want to be heard. They are going through some massive cultural shifts as they reorient the decades old organization toward the future with a new focus on rapid innovation.
Check out this 15-minute web series covering hot topics and issues related to 501c organization management. Whether it’s due to a merger, new leadership, changing audience demographics or to just keep pace with the competition, at some point all organizations come to the question: “Is it time re-brand?” or subscribe for updates.
In preparation for other strategic planning processes the association conducted quantitative membersurveys but found the results were not all that actionable because there continued to be so many unanswered questions. The board also has the research results and they are currently developing the strategic plan based on these insights.
The National Association of Benefits and Insurance Professionals (NABIP) has launched a new department focused on innovation, dedicated to leveraging memberinsights and AI to develop tools to better serve its audience. Membersurveys had revealed a gap between member needs and what the association was delivering.
The event’s theme was discovering the “next normal” for our industry, organizations, and people. . Becoming a trailblazing organization with ASSH. Other customer favorites that assist staff in job efficiency include Survey Monkey, Phone2Action, Mass Mailer, Slack, Aircall CTI, and All Aboard. .
Check in with your member community through surveys to find out what’s working and what has to go. Your members are on a journey with your association. Having conversations with your members at various points in their journey can yield valuable insights into member acquisition, engagement and retention.
For example, your members may not love interaction and really want to sit and absorb information in a more lecture-style event. Other organizations’ members may love the Q&A sessions and being more interactive with speakers. What were some of the main takeaways you got from those surveys?
Members want us to solve problems that they can’t solve for themselves – Greg Melia , Director of Membership for ASAE at MASAE’s 2015 mid-year conference. It’s actually the essence of all successful organizations for-profit and non-profit. Associations have members, an annual conference, a directory and some kind of publication.
The data showed that the organization had a 96% satisfaction rating and that thrilled one professional. It is time to discover your members’ stories. Related: You analyzed member data and conducted surveys, here’s what to do next. Do you know that membersurveys can be risky?
This ensures members receive information relevant to their interests and career stage, leading to higher engagement and open rates. Active Feedback Mechanisms: Do not assume what your members want. Regularly gather member feedback through surveys, focus groups, and social media polls.
This ensures members receive information relevant to their interests and career stage, leading to higher engagement and open rates. Active Feedback Mechanisms: Don’t make assumptions about what your members want. Regularly gather member feedback through surveys, member focus groups, and social media polls.
This ensures members receive information relevant to their interests and career stage, leading to higher engagement and open rates. Active Feedback Mechanisms: Don’t make assumptions about what your members want. Regularly gather member feedback through surveys, member focus groups, and social media polls.
The best association management software providers will simplify this process by offering secure data analytics and reporting tools to help you collect, organize, and analyze memberinsights. With software, the steps to recognizing and researching your target audience will look something like this: Collect and organize data.
Now that you know why you should involve your members in your event planning, here are the questions you definitely should be asking. This membersurvey question could be an open-ended question, or in a multiple-choice format. How to ask your members these questions before planning an association event. Email survey.
These organizations foster collaboration, share industry-focused research, and create spaces where members like you can network and learn. Consider all the exclusive resources, networking opportunities, training sessions, and other benefits that members gain access to. Insightful articles that tap into the latest trends?
YourMembership offers guidance on membership marketing for small associations , including tips on personalized communication, joining and renewing procedures, and new member onboarding. Membership survey. iMIS by ASI invites you to participate in their seven-minute Membership Performance Benchmark Survey. CAE credit.
This workshop will arm you with tactical strategies that will help you negotiate and defend your organization in the post-shutdown world. In this high-level workshop, attendees will review key contract clauses, negotiation tips, and strategies on how to ensure a strong contract to protect your organization. 1 CMP credit. Host: ASAE.
. – Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Hear insights culled from OnBoard’s 2021 Board Effectiveness Survey. New episodes are posted by 1 p.m. every Monday.
It’s time for MGI’s 15 th annual Membership Marketing Benchmarking Survey. If not, use this survey link to join nearly 1,000 association leaders worldwide whose participation helps all of us gain insights about what’s working to recruit, engage, and retain members, along with other valuable information. CAE credit.
Check out the results of the AMS/CRM Selection Survey conducted by 501Works, in partnership with Branching Knowledge. Find out what over 230 of your peers really think about the AMS/CRM selection process and what they’ve experienced during selection. – What has Changed about the Member Experience? AMS/CRM software selection.
Civic Engagement & Sports Tourism (Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! Listen to case studies from confex organizers. More info/register.
Young members. Highland released the survey results of its inaugural Young Professional Membership Index (YPMI). Hear from peers how they are thinking through the big questions around the dangers and benefits of AI in their own organizations. What can you do as an organization to keep your tech performing well?
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