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Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. Discover insights from each organizations automation adoption journey.
Every time you say looks good about work that isnt actually good, your teams standards drop a little, says Wes Kao. Team messaging. Hear real-world case studies showing how associations harness AI to create plans that resonate with members while retaining critical human connections and interactions that foster deeper engagement.
Empowering your team with a clear understanding of the “why” behind decisions fosters alignment and innovation. Upskilling your team ensures they are equipped to navigate the evolving digital landscape. Encourage Cross-Functional Collaboration: Break down silos to foster collaboration across teams.
How to Prepare for 2025 : Identify High-Impact AI Applications : Start with AI tools that can deliver direct value, such as chatbots for member support, content curation, and predictive analytics. Provide AI Training : Build AI confidence across your team through targeted training sessions on best practices and tools.
How Cross-Team Collaboration Can Unlock Untapped Revenue Breaking down silos between departments can unlock hidden revenue potential, drive engagement, and future-proof your associations financial health. Niero, PhD (moderator), Vice President, Professional Testing, Inc. Wed 2/19 at 2 p.m.
Even better, the 1- to 2-person editorial team relies on the award-winning streamlined processes and workflow to juggle tens of thousands of articles, with the option of blending new content with reshaped old papers and articles to deliver curated value to members. . More info/register. 1 CAE credit. 1 CAE credit. More info/register.
5 Ways Your Sales Team Can Leverage AI Learn about five simple AI practices to help your sales teams identify prospects, build partnerships, and increase revenue. Host: Association Insights in Old Town (AIOT) Speaker: Brittany Shoul, Senior Vice President of Revenue Strategy & Operations, MCI USA Wed 11/6 at 12:30 p.m.
Associations are feeling the push to adopt a data-driven culture, but leaders and teams with small budgets, small staff sizes, or other resource limitations may feel challenged to gather the data and other evidence they need. Are you worried about data integrity and security now that you have a decentralized team? Fri 4/16 at 2 p.m. –
Learn how to collaborate with your marketers, transmit your organizational vision to your team, know when to rely on the experts and when to veto with your gut, set marketing priorities. But when not every employee is a marketer, how can this be achieved? More info/register.
Hear about the benefits of Zoom vs. Teams environment and which carriers offer a true direct routing solution and a true native Teams environment. Presenters: Ali Niroo, CNSG Founding Member CNSG, An AppSmart Company. Vasan Selliah, MemberInsight and Engagement Manager, CSAE. CAE credits. More info/register.
When testing new benefits, do you ask for member feedback? Likely your organization puts some of these methodologies to use because you know that memberinsights are what powers great strategy, change, and marketing. But memberinsights are hard to come by. Because survey fatigue is real. What do you do?
The team at Event Farm has been hosting a series of webinars about the safe return to in-person events. Teams need to do more with fewer resources and greater expectations with the recent increase in lobbying and advocacy efforts. Vasan Selliah, MemberInsight and Engagement Manager, CSAE. Event safety. Thu 5/20 at 2 p.m.
– Using Marketing Automation for Greater MemberInsight. Not to fear however, you can compile the overwhelming amount of data into one place and allow your association to more deeply connect with users and gain memberinsight. Location: Annapolis MD. More info/register. Host: ASAE Partnership Professionals Network.
Searching for a modern AMS is a team effort—t hat’s why Chicago AMS Fest 2023 is the perfect event for your organization. A cloud-based AMS with mobile access gives staff the ability to adapt to any work situation and increases collaboration across teams. AMS Fest 2023 is an in-person event based in Chicago, focused on AMS systems.
They suggest working with your chapters on an onboarding plan that helps you learn about new members’ needs, introduce them to the chapter and association, and guide them onto the most relevant membership path. Dan Hickey at DelCor describes the seven steps your association should take when building a technology project team.
No one tells you about all the work your team must take on when implementing a new AMS —or all the red wine it will cause you to drink—which is why this guide from Ellipsis Partners is a such a godsend. Melissa Richardson, global assessment team for the European Mentoring and Coaching Council’s ISMCP Award. AMS implementation workload.
Ask, “Do you want better memberinsights to inform strategy?” Beyond that you can explore predictive analytics and recommendations engines (think Netflix for your members). The team at Association Analytics is here to help you make data analytics your number one priority. Illustrate how data can solve their pain points.
That might be board-level strategic planning or plotting the direction of your team or department. “Being nimble” is ideal, but how does that work internally for teams? Discover how you can give your members the online community they crave — without a Community Manager on your team. 1 CAE credit. 1 CAE credit.
Renewals Reinvented: Leveraging MemberInsights for Greater Retention Learn how to use member data to supercharge your renewal strategy. Hear what other teams are doing that you could also be doing. Hear real-life success stories about creative ways to personalize your approach and make renewals more engaging. .
Your maturity score tells you the degree to which your organization is effectively using research, branding, marketing, UX design and content, technology, and your team to achieve business goals. And often, traditional broadcasts are about what the association has to offer rather than what the member actually needs right then and there.
The community’s success hinged on everyone at NSBE getting involved – the team even required every staff member to moderate the community for one day, to better understand the community’s inner workings and how important it was as a member benefit. If you want to go far, go with others.”.
One of the core staff values would be to be intensely member-focused. We would talk with members often, conduct listening tours, and interview them. We would use all the memberinsights we gain to develop our member communications, set our strategy, and create an innovation plan.
by Jeremy Wayne Tate Presence: culture is about calendars, not offices—how to intentionally design your team’s use of calendar time. | Renewals Reinvented: Leveraging MemberInsights for Greater Retention Learn how to use member data to supercharge your renewal strategy. Now, they can’t keep up with demand. |
In addition to the CEO and other members of staff, the Membership Director becomes the face of the association making the association staff even more accessible and highly responsive to the needs of members. The membership team spends time talking to members about the industry, profession, and about the challenges members face.
Not only can super-members help the association excel in this area, this is where their interests lay. They no longer worry as much about personal success and instead think about team success and the success of the industry or profession.
The Bon Appetit test kitchen team is stellar. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved memberinsights and reporting. good data for every stage of the member lifecycle. 1 CAE credit.
At the end of the membership cycle, we tend to see engagement fall off again among long-time members. But some long-time members choose to stay engaged, and this is what they say engages them: Long-time members tend to be very advanced in their career. Problems that fewer people before them have solved.
Another behavior that enables quick decision making is using the phrase “disagree and commit” In essence, teammembers use this mindset, “I do not agree that this is the right direction. But, you think it is important so I am not going to hold up the project’s progress.
How to get the team moving in the right direction? CEOs champion the cause by hiring the right staff, motivating the team, setting the tone, making it safe to fail, bolstering when spirits are low and celebrating wins. Staff teams experience a lot of worry and doubt in the first handful of years. Find it at https://goo.gl/CGue2k.
Our internal development team adapted the technology behind our proven member-facing e-commerce solution to create a community platform that is part of your existing AMS. . Enhanced memberinsights: A native community adds layers of vital engagement data that can be used with an engagement meter to better understand your members. .
When the association needed a new website a member lead the refresh. A member will be developing the association’s new member onboarding program. A team of members is putting together a new product plan. Volunteers are doing all of this.
As a member of an association’s staff or leadership team , you see the hard work that goes into managing these organizations firsthand. While this process can require a lot of effort and coordination from your team, it can be very rewarding to support your members with opportunities for education and networking.
The best association management software providers will simplify this process by offering secure data analytics and reporting tools to help you collect, organize, and analyze memberinsights. Compile member data from applications, surveys, event attendance, and engagement with past online communications.
Using MemberInsights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Participants will brainstorm the biggest challenges that associations face today and then team up to create a pitch for an AI-fueled solution to one of those challenges.
You’ll find out how to facilitate your team through the process, articulate the way your events create value strategically, or just approach events in a different way. – Best Practices: Using Digital Metrics to Gain MemberInsight. More information/registration. Host: AENC. Facilitator: me! Raleigh, NC. Fri 6/10 at 3 p.m.
Hear strategies for communicating event wins across your organization, aligning events with broader business goals, and strengthening collaboration with your go-to-market team. Learn more about the key trends driving change in search, which ones teams will need to adapt to, and which ones are just scary acronyms youre better off avoiding.
Learn about the connection to change management skills and change success, factors that can make your team ready or not for change, and factors that improve motivation to change. Discover insights from each organization’s automation adoption journey. 1 CAE credit. More info/register. CAE credit. More info/register. . – 1 CAE credit.
– Developing Learner Personas with MemberInsights Learn how VPPPA transformed their approach to member feedbackshifting from traditional surveys to conversational engagement. Explore the power of authenticity in leadership, and how self-awareness and values-based actions build trust and foster stronger team connections.
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