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A member satisfaction survey is a great tool your organization can use to identify the needs of your members and how to best meet them. This article will help you get started.
Explore the benefits of gathering feedback and ready-to-us examples to help you create a meaningful survey to enhance member experience and drive improvements. Identify the needs of your members and how to best meet them.
For community association management (CAM) companies, staying updated on industry trends is important for maintaining efficient operations, meeting evolving resident needs, and adopting new technologies. In August 2024, AvidXchange surveyed 500 accounting and finance leaders to learn their top priorities and concerns for 2025.
To better understand how associations are navigating this shift,orgSource ( www.orgsource.com ) conducted the 2024 Digital Trends Survey. Data-Driven Decision Making is Still in Its Infancy The survey results also highlighted the slow adoption of data-driven decision making. Key Findings: The State of Digital Transformation 1.
and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Get the 2022 survey results report to see how your association compares: Annual operating budgets. For the 8th year, association professionals across the U.S. Membership growth and retention.
In this month's newsletter, you'll get a sneak peek at the first results from our huge membership survey, plus an update to the PersoniFest session schedule and the ultimate list of nonprofit podcasts.
Association Societies Alliance (the association for state SAE executives) surveyed 305 members of seven state SAEs in November 2024 about their associations use of AI. You dont have to be an ASAE member to attend this consultant-organized event. Organizer: Cecilia Sepp, CAE, founder, Rogue Tulips Consulting Mon 2/24 at 8 a.m.
It’s why every ASAE Annual or MM&C has session after session around surveying and asking and getting feedback from members. A recent Association Trends/Community Brands joint survey result showed just this, that the pros running the organization and the people they’re working for, look at the association in different ways.
We surveyed over 1,000 membership organizations to help solve all of your most pressing challenges related to virtual events. Read this post to learn the top three takeaways and download the Virtual Event Report to read the full insights.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals.
The day-to-day treatment your members receive IS your organization to them. We all survey, actually probably over-survey, our members about EVERYTHING. And 90+% of the time, it will be empty when your survey is submitted. It’s easy to say: “Let the call center/junior staff handle it. ” Wrong.
Actions Speak Loudest… I have talked with many membership professionals who have all but eliminated surveys from their efforts to track member sentiment. People who answer the surveys are merely the people who like taking surveys, or else have some kind of axe to grind. Their reasoning? But doing it correctly is important.
Although your association might not be meeting in person right now, plenty of organizations are moving their meetings and events online and engaging members in the digital realm. First, you’ll need to create a planning committee to take charge of the organization and execution of your virtual day of service. Let’s jump in! .
With access to thousands of organization across North America, we decided to conduct an extensive survey on their membership renewal practices. If you are looking for ideas to refresh your membership renewal process, you’re not alone!
2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey.
On the trade association side, revenue or staff size can be vital in how you treat a member organization. Surveys, engagement scoring, tracking online community activity, even just bugging people via phone, there’s so much. What’s Their Interest? It’s a lot of work though! What Are They Doing?
What do you lose by making your organization more transparent? But is your organization up to the challenge? You don’t have to be an ASAE member to attend this consultant-organized event. Organizer: Cecilia Sepp, CAE, founder, Rogue Tulips Consulting Fri 11/15 at 4 p.m. More info/register. 1 CAE credit.
Find a list of organizations to support in the Helene Response & Rebuild: Western North Carolina Resource Guide. Sherry Budziak at.orgSource talked with Tom Morrison, CEO of the Metal Treating Institute, about how his organization respects tradition while embracing innovation and change. Sponsorships. Membership value.
Many of our organizations, in an attempt to be all things to all people (or due to the temptation of all that tasty, tasty non-dues revenue), have larded up our membership “benefits” with so much tangential crap that our members can’t focus on the stuff that will actually help them achieve their goals and fix their problems.
Speaker: Smita Das, MD, PhD, MPH, Medical Director, Psychiatry and Naj Wright, MBA, C-Suite HR Executive
A 2021 New York University School of Global Public Health survey of 5,850 people who drink alcohol found that 29 percent have increased their drinking during the pandemic. How to foster an inclusive and open conversation with your workforce about AUD and SUD, including ways that your organization can help.
To make it easier, the experts at A2 came up with 10 practical tips to help your organization become more analytically driven, while maintaining focus on your mission and members. It behooves any forward-thinking organization to implement high level KPI dashboards that speak to everyone’s needs.
According to an American Management Association survey, more workplaces have an AI strategy, but employees still fear a lack of a centralized approach. More organizations are embracing generative AI into their workplaces, according to a new report. But many employees say they need better training around how to use it.
Members are the lifeblood of associations – they help your organization fulfill your mission, not to mention, small staff associations report nearly half of their revenue comes from membership dues. Memberships propel your organization forward, so it’s no surprise that increasing membership is a top goal for many associations.
Based on their survey findings, theyve divided Gen Z into three groups, each with their own beliefs and desires: Neo-Traditionalists, Fluid Pragmatists, and Internet-Age Explorers. Data dissonance is especially pronounced when it pertains to the youngest generation in the workforce. Thats why the agency went straight to Gen Z for answers.
The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. Matt Locke at Attention Matters suggests three tactics for making your organization seem like a safe choice. Member surveys.
As we approach the end of 2024, our latest.orgSource Digital Trends Survey has shed light on the forces shaping the association landscape. The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment.
Wallace Stevens Survey. If you’re an association professional who is responsible for business development, exhibitor sales, non-dues revenue programs, or any other revenue growth roles outside of membership sales, please complete this survey , which should take less than ten minutes of your time. . More info/register. 1 CAE credit.
Why would you organize one? Associations and Collaborative Abundance (Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! Save $50 with promo code BRAINFOOD.
The 2025 State of EQ Report , published last week by the HR consulting firm TalentSmartEQ, is based on a survey of more than 600 workers, mostly based in North America and conducted in late 2024. In addition, organizations should do more to train their people around new trend lines, and pay attention to employees well-being.
Matchbox Virtual Media asks for your participation in a survey that explores how the use of online experiences by associations for membership engagement, education, revenue growth, and other purposes has evolved in recent times. They pull out a few good ideas from survey comments too. Oprah Winfrey Online programs. AI prompts.
Resilient organizations dont just adapt; they thrive by proactively leveraging disruption as an opportunity. Building a Future-Focused Strategy In our survey, 63% of associations recognized the importance of a digital strategy, yet many lack a formalized plan to implement it.
Our 2024 Digital Trends Survey reveals that organizations that integrate these elements are better positioned to navigate uncertainty and seize opportunities in an era of transformation. Yet, our survey shows that many organizations lack a formalized approach to tackle todays challenges and prepare for tomorrow.
Recent surveys paint a vibrant picture of growth driven by positive economic indicators and a renewed focus on member engagement. This article uncovers the key survey insights, offering a data-driven look at the trends and opportunities shaping association industry trends.
orgSource Digital Trends Survey highlights the essential strategies associations need to thrive in the coming years. At.orgSource, we specialize in helping organizations like yours leverage these strategies and prepare for the future. Conduct surveys, gather feedback, and use data insights to understand what matters most to them.
If your answers lean toward Yes, No, and Shut Up, then you might like (need) Impexium’s advice on event survey questions that hold attendees’ interest and provide you with useful data. These case studies illustrate the incredible possibilities that arise when mission-driven organizations are equipped with the right tools. .
Your prospect hasn’t had a chance to get to know your association and how associating with your organization and its other members can help her achieve her goals and solve her problems. You can conduct a survey, but nonmembers have very little incentive to invest time in taking it. They don’t see value yet.
According to Amex GBT Meetings & Events Global Meetings and Events Forecast and a recent article in Associations Now , a core AI for the organizations dabbling in it is matchmaking between sponsors and attendees. Pretty great! Similarly, leadership sees artificial intelligence as a great tool to bolster their organizational stewardship.
Our recent.orgSource survey shows a significant gap in digital readiness among associations. Why Associations Cant Afford to Delay Digital Transformation Digital transformation isnt just about adopting new technology; its about shifting how your organization operates to meet evolving member expectations.
Further evidence of that dynamic comes from the portion of the survey where employers share what they were told about departures. Flexible work environments—an issue that’s become more contentious as more organizations return to pre-pandemic policies—play a critical role as well.
The Dangers of Overcommitting (Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the worldand we have fun doing it! More info/register (ASAE members only). 1 CAE credit. Wed 2/19 at 2 p.m.
Many association leaders have told me that the pandemic helped their organizations develop a flexibility and openness to change theyd previously lacked. That means leaders are increasingly asked to serve as change agents for their organizations. Wiser About Change. Adapting to AI.
Meeting evolving member expectations and staying competitive requires a commitment to embedding technology into every aspect of your organizations strategy. Our Organizational Excellence Survey revealed significant gaps in digital readiness, underscoring the need to prioritize technology now. Associations are no exception.
The weekly list of free educational events and resources for the association community… Professional development trends survey. Data about organizations serving adult lifelong learners is hard to find. Please take six minutes (or less) to complete this survey from Leading Learning/Tagoras. AMS/CRM selection survey.
Sometimes it’s for altruistic reasons, like improving the well-being of the organization. Either way, organizations benefit by supporting professional development. That predicament is especially acute when it comes to generative AI, which organizations are rapidly embracing without being clear with their people about its implications.
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