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Based in Columbia, Maryland, Protech Associates, Inc. provides cloud-based associationmanagement software powered by Microsoft Dynamics CRM. In early 2015, Protech Associates Director of Customer Care Matt Bruffey recognized the need to improve the customer support experience. Launching the Community.
The company’s associationmanagement software helped associationsmanage their member and operations data including event registration, committees, continuing education, directories, website data and reporting. Naylor entered the associationmanagement software space by acquiring Timberlake in January 2015.
This blog explains where and how different associations should be speaking to their audiences—a question that will only get more complicated in 2015. The Long Road to Standards Adoption This blog offers some interesting background on technology standards and near field communication (NFC) standards, as just one example.
The annual LMS Vendor Awards highlight the best learning management system vendors across 12 key categories, identifying the top three and two honorable mentions in each category. TopClass LMS had previously been named the Best Association LMS in 2015.
Like many of you, I’ve been known to juggle a handful of volunteer roles in addition to my nine-to-five job at any given point in time during my associationmanagement career. Communication among volunteers is unpleasant. Establish clear goals and expectations – communicating them early and often. Who am I kidding?
Last year’s survey results revealed that associations are communicating with members more frequently and via more channels than at any time since we began this survey in 2011. Other outsourced communication functions include magazines, directories and social media. Why segment your member communications?
Our guest for the first episode of “The Power of Change with Michael Praeger” is Cat Carmichael, the Chief Executive Officer for Strategy 123, a strategic communityassociationmanagement (CAM) consulting company focused on acquisition preparation, increased profitability and creating successful exit strategies and succession plans.
Beth, Staff Vice President, Marketing, at AAAE, is a mastermind at using Higher Logic’s marketing automation platform with her associationmanagement system, iMIS, to create precise target groups for personalized messaging. They were an early adopter of automated campaigns, creating their first in 2015.
Wendy Weiser with staff from the American Association of Clinical Urologists visiting her first office in 1993. From that group, my associationmanagement business grew through referrals. Wendy and staff moved into a new office – the third location for WJ Weiser and Associates – in 2007.
The North American Association of Subway® Franchisees (NAASF) uses online community to advocate for members and solve industry problems for fast food franchises. Franchisees want to communicate with each other and share resources and best practices, but they don't always want franchisors steering those conversations.
Kids Skate Free represents a great example of a locally-initiated, association-managed cause marketing campaign that benefits a struggling industry. It demonstrates how associations can use cause marketing to enhance their members while benefitting a cause. I love the strategic thinking behind Kids Skate Free!
Forrester predicted branded communities were going to be “the next big thing” in 2015. This growing interest in communities is centered around organizations’ need to facilitate collaboration and accelerate organic engagement with their constituents. And they were. At some point, your social media channels are simply not enough.
Background SBI AssociationManagement has been at the forefront of providing innovative solutions to associations seeking to grow and retain their memberships. Following the pandemic, many associations faced a significant decline in memberships, presenting a critical need for effective strategies to reverse this trend.
The VSAE Board of Directors takes a break outside at their 2015 Board “Advance” in Lynchburg, Virginia. I worked for the Propane Education & Research Council from 2005 to 2012 and learned much about association marketing, management and content creation. What can I learn from you?
Shelly kept up the fast pace by diving head-long into her career in the world of associationmanagement. Creativity in AssociationManagement - Are You the Roadblock? The Politics of Dancing (and What If Ideas in Associations). The Waning Days of Leadership in AssociationManagement. association. (25).
In fact, many associations have realized the benefits of adding problem-solving and simulation elements to their meetings. To accomplish this, MCI UK, the associationmanagement company that manages WHA, placed attendees into that exact scenario.
Chipotle was a breakout success in the restaurant industry’s fast-casual space, but in 2015 the company was in full on crisis mode. It was a sobering moment,” Espey said in an interview last week after his keynote session at ASAE’s Marketing, Membership & Communications Conference (MMCC). A supply chain issue led to an E.
Shelly kept up the fast pace by diving head-long into her career in the world of associationmanagement. Creativity in AssociationManagement - Are You the Roadblock? The Politics of Dancing (and What If Ideas in Associations). The Waning Days of Leadership in AssociationManagement. association. (25).
Some early newsletter insights emerge from the 2015 Nonprofit Communications Trends Report. “Forty-two percent plan to send it monthly in 2015, and 19 percent plan to send it more often than that.” Plus: a new tool designed to “unlock the potential of voice.” Then read through the full list here.
He asked our five innovative communitymanagers some tough questions, and they provided real answers. The Kick-Ass CommunityManagers. Ben Martin , CAE, Online Community Results. Matthew Coffindaffer , CAE, Manager, Volunteer Relations, ASAE: The Center for Association Leadership (ASAE).
This is part 2 of longer overview of the 12 leading global business & economic megatrends effecting US associations prepared by MCI’s Global AssociationManagement & Consulting Practice. billion by 2015. AssociationManagement. Night lights and the spread of economic growth. Membership (5).
In 2012, just 1 percent of graduating student members applied for the FACC designation, but 31 percent did so in 2015. Part of the communication campaign to FITs includes a message from ACC’s Early Career Professionals Section. . “We know they eventually come to us, but it’s a question of how long,” she says.
Additionally, in spite of the annual increasing attendance for this conference each year (3,000 and counting), the hosting association’s membership numbers continued to waver around 300. We are already in the planning stages for this same event in 2015, and intend to use this event app again. The mobile event app development process.
Jef de Clercq, Managing Director at Engineering Services & Consultancy, Volunteer Leader at International Society of Pharmaceutical Engineering). Nikki Walker, VP Global AssociationManagement and Consulting, MCI Group. Will the membership model of today still be here in 2015? AssociationManagement.
The spread of both video and social—often in tight combination—has gone hand in hand with the widespread use of smart phones and the ever-increasing speed of mobile communication networks. Google introduced Google Cardboard—basically a no-cost virtual reality headset—in 2015. billion acquisition in 2015. The Growth of Mobile.
— Kait Solomon (@KaitlinSolomon3) July 27, 2015. If you missed the 2015 Engaging Associations Forum , then catch up with this recap by rising associationmanagement professional Kait Solomon , who details a particularly interesting session on “how to communicate the WHY of an association.”
To help associations with their social media campaigns in China, MCI’s teams in Beijing and Shanghai worked together to outline a primer on the world of Chinese social media and the Chinese user market. Social Media in China – an opportunity for associations. billion by 2015. Please note the author of this article Ms.
To effectively double-down on your branding and ensure that members and prospects know just how essential your association is, you need all the tools. A website, online community , and communication engine are all included. Tactic #5) Bridge the Education Gap.
Associations around the globe are more self-assured than ever when it comes to social media, according to the third “ Social Media Impact Study ” from associationmanagement and communications company Kellen. “In
Associations Now has been home to a series of bloggers, including longtime membership blogger Joe Rominiecki, now manager of communications at the Entomological Society of America. What Amazon’s Culture Says About Managing Employees. Why Is Your Association Still Sharing PDFs Online? iStock/Thinkstock).
— GuideStar USA (@GuideStarUSA) September 10, 2015. ” she writes on Kivi’s Nonprofit Communications Blog. Be sure to check out her full list, which also addresses the value of asking questions, leaving your desk, and managing criticism. (ht Don’t Do This, Bloggers. Are you are #nonprofit writer?
For more than twenty years, Elizabeth has helped associations grow in membership, marketing, communications, public presence, and especially revenue, which is what Spark is all about. She speaks and writes frequently on a variety of topics in associationmanagement. Find Maddie at propelnow.co.
With membership currently at 54,800, she believes another 7 percent increase is not out of the question by early to mid-2015. The post Catching Up With Membership Stories, Part 1 appeared first on Associations Now.' She also has her sights set on another milestone: 58,700 is ACA’s member high-water mark, set in 1991.
The reward points for PowerUp Basic members are an incentive to sign up with an email address, which GameStop then uses to track members’ purchase history and communicate with them. Have free members pay with their information. All else being equal, 36 million customers you know is better than 36 million customers you don’t know.
Until earlier this year, it took staff at the North Carolina Association of CPAs as long as 16 hours—two solid business days—to generate a complete report of its key membership statistics, pulled from its associationmanagement system and compiled in Excel.
Beloit College Mindset List 2015 vs Your Association. A big Association Subculture shout out to Colleen McMahon who posted a link to the Beloit College Mindset List of 2015 on Google+. How about communications? Shelly kept up the fast pace by diving head-long into her career in the world of associationmanagement.
Diversity in AssociationManagement - the Association Subculture Weighs In. Shelly kept up the fast pace by diving head-long into her career in the world of associationmanagement. Creativity in AssociationManagement - Are You the Roadblock? The Waning Days of Leadership in AssociationManagement.
Numerous safety protocols were communicated to all attendees via email, GSAE’s website, videos, and the event app, including new procedures implemented by the Hyatt Regency Savannah (elevator capacity, cleaning protocols, electronic check-in, and parking, plus updated food and beverage options). Contact: Wendy W. Kavanagh, CAE.
Residents may be unhappy with the added costs, but proper education and proactive communication can alleviate concerns. Swedelson recommends communities hold a town hall to present the issue to their residents; an attorney or balcony inspection specialist can explain the law and why it’s necessary.
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