Reid All About it

JANUARY 31, 2025

5 Strategies For Driving Member Engagement in 2025 Many associations are challenged with engaging members on a consistent and ongoing basis. Mobile apps have become an integral part of member engagement and with the blend of the four Cs Content, Community, Conferences, and Communication are transforming member experience.

Arlington 258

Arlington Revenue Education Social Media 258

Nimble AMS

DECEMBER 27, 2022

The analysis gives insight into your operations, helping you determine if your organization is on the right track or moving in the wrong direction. Each successive type of analysis requires more complex tools than the former , with prescriptive analytics only available to those with access to an experienced data scientist. .

Association Management 127

Association Management Software How To Analysis 127

.orgSource

JANUARY 21, 2025

Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations. Identify Skill Gaps: Determine where training is needed, particularly in digital literacy and data analysis, to equip your team for success.

Strategy 88

Strategy Tools Review Member Engagement 88

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Reid All About it

DECEMBER 6, 2024

From transforming member experiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. Get a comprehensive analysis of these findings and discuss their implications for planners and their supplier partners in the year ahead.1

Content 213

Content Strategy Revenue Education 213

Nimble AMS

NOVEMBER 18, 2019

Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a member experience that rivals that of today’s leading for-profit companies. So how do you create an engaging member experience?

Member Experience 60

Member Experience Strategy How To Learning Management System 60

.orgSource

NOVEMBER 11, 2024

Enhancing Member Engagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members. AI and digital tools allow associations to personalize member experiences and engage them in more meaningful ways.

Tools 88

Tools Technology Strategy Innovation 88

Nimble AMS

MAY 10, 2022

When you develop quality content, you become a spokesperson for your association members, engaging them through relevant research, opinion articles, case studies, and industry analysis. As a result of your thought leadership efforts, you’ll see an increase in member engagement and retention.

Leadership 174

Leadership Content Social Media Member Engagement 174

Higher Logic

JUNE 29, 2017

Some platforms even offer integrations with third-party data analysis and business intelligence tools to help you connect engagement to results like satisfaction, retention and revenue. If company executives are asking for more analysis—such as how your community is impacting revenue—it might be time to add an analyst to your team.

Team 196

Team Member Engagement Analysis Revenue 196

.orgSource

FEBRUARY 11, 2025

Use AI for Personalization : Artificial intelligence can help deliver personalized content and recommendations based on member preferences. This technology enhances member experiences and increases engagement. Implement Data Analytics : Leverage data analytics to track member behavior, event participation, and other key metrics.

Strategy 88

Strategy Survey Technology Innovation 88

Higher Logic

MARCH 27, 2019

But AGMA saw the commonalities, recognizing that every gear manufacturer could use and appreciate training in problem-solving skills or failure analysis. Connections for members to support them throughout their careers. Lawn mowers. The list goes on.

Learning Management System 244

Learning Management System Case Study System LMS 244

Higher Logic

AUGUST 14, 2018

ASAE partnered with Association Analytics to integrate all data into a consolidated architecture for analysis. ASAE’s goal was to bring all member engagement data together for cross analysis to build a rich picture of overall engagement and participation. We want to create some thought leadership around full data analysis.

Case Study 120

Case Study Analysis System Member Engagement 120

Reid All About it

MAY 7, 2021

Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data. 5 ways to Enhance the Modern Member Experience. More info/register.

Technology 370

Technology Strategy St. Louis System 370

Higher Logic

AUGUST 28, 2018

The wheel is moving toward a better member experience. Result 1: Your content becomes more relevant to your members. Your members like receiving emails from you when the emails are about something they’re interested in. You can improve your member experience by expanding the scope of your AMS integrations.

Software 159

Software Revenue Illinois Member Experience 159

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Higher Logic

JANUARY 30, 2019

First step: evaluate the triggers members said contributed to their initial decision to join and analyze feedback data from previous lapsed members to understand potential reasons for not renewing. Members lapsed in the last 7-24 months. Exploratory messaging: ask members to “take another look” and “rediscover” AARC.

Case Study 149

Case Study Member Engagement eBook Analysis 149

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

Higher Logic

NOVEMBER 1, 2018

Solid data analysis and reporting are some of the best ways to show the value of the work you do and prove that your organization is getting a great return on their investment. This data shows you what kind of content your members like and can help you decide what content strategy to pursue. But it doesn’t have to be!

Report 203

Report Tips Marketing eBook 203

Higher Logic

JUNE 13, 2019

The analysis that goes along with these stats is worth a read and will help you wrap your mind around how organizations can use community to center themselves around their members or customers. The top three business outcomes connected to external community values are: Customer retention (61%). Lower support costs (52%).

Strategy 195

Strategy Report Team Cost 195

Delcor

SEPTEMBER 15, 2023

Those reasons are the main topic of discussion the first night of every Requirements Analysis course I teach at Georgetown University. Staff must understand how the new system will benefit them as users, improve the member experience, and help the organization achieve its goals. Now let’s look at the remaining three.

Project 96

Project Analysis Leadership Team 96

Membersuite

MAY 25, 2021

Put together a cost-benefit analysis of implementing a new AMS versus staying with the status quo. . #4: Research Potential Solutions. The first question from leadership will be “How much will this cost?” so get a few estimates from AMS vendors or consultants. 5: Gather Success Stories. 6: Round Up Allies.

Software 170

Software Leadership Project System 170

Reid All About it

FEBRUARY 25, 2022

– Business Analysis Skills for Data Analytics (Data Analytics Network). Learn about the value of business analysis practices, communication techniques for interpreting and reporting results, and the business analysis professional role in influencing culture. Tue 3/1 at 12 p.m. 1 CAE credit. More info/register.

Revenue 40

Revenue Analysis Strategy Technology 40

Delcor

SEPTEMBER 14, 2023

On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. They must let staff know about anticipated changes in responsibilities, workflow, reports, and the member experience. Looking for more information? We’ve got you covered.

Project 97

Project Analysis System Communications 97

Protech

FEBRUARY 26, 2025

Membership management software is designed to communicate with members, track member engagement, manage payments, and deliver member benefits. This technology allows busy association staff to provide the best member experiences possible without spending excessive time and effort on the program.

Membership Management 52

Membership Management Software Directory Price 52

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Host: Fridays@4.

Content 39

Content Strategy Technology Tips 39

Membership Marketing

JANUARY 8, 2025

3] Some of the proposed uses of AI include supporting marketing, creating content, delivering more personalized member experiences, and automating responses to inquiries and support requests. Almost two-thirds (63 percent) of respondents either use AI technology, plan to use it in the coming year, or will explore implementing it. [3]

Marketing 52

Marketing Technology Report Innovation 52

Nimble AMS

APRIL 3, 2022

From helping you create and manage a modern membership experience to supporting order processing, event management, and data analysis, Nimble AMS helps your entire organization. . need to drive continuous member engagement, improve member loyalty, and ultimately grow revenue.? . It helps you attract and retain staff.

Software 121

Software Certificate Technology System 121

.orgSource

DECEMBER 18, 2023

Automating data exploration frees time to focus on higher-level analysis and interpretation of results. Increased efficiency and scalability Automation also performs tasks such as data cleaning, preparation, and transformation that reduce the time and effort needed for data analysis.

Analysis 88

Analysis Tools Library Examples 88

Reid All About it

MARCH 5, 2021

This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience. More info/register. Host: Community By Association. Presenter: Ashleigh Brookshaw, M.A., Founder & CINO at C2M Digital, LLC. More info/register.

North Carolina 370

North Carolina Certificate Strategy Case Study 370

Reid All About it

JUNE 16, 2023

Whenever you end a project or a client engagement, you probably do a retrospective analysis. Gain an understanding of the principles of good test construction, explore the different types of exams, and get hands on experience in constructing exams. Renew: Is Your Member Renewal Journey Magical or Miserable? More info/register.

Tools 195

Tools Project Revenue Metro 195

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Content Team 109

Associations Now

MAY 3, 2017

In the analysis stage, AARC examined what Swertinski calls “the forgotten member lifecycle.” Often, she says, associations forget to purposefully direct the lapsed-member experience. And in the case of AARC, free member benefits and services continued to reach lapsed members months after their membership expired.

Discount 96

Discount Survey Strategy Certificate 96

Reid All About it

DECEMBER 1, 2023

Learn how to conduct a cost analysis to quantify the financial implications of dirty data. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. – The Community Check-In A weekly community chat on Slack for black professionals working in the events industry. . –

Strategy 275

Strategy Technology Arlington Education 275

Reid All About it

JANUARY 26, 2024

. – Association and Nonprofit Trends for 2024: Navigating a Rapidly Evolving Landscape As we move into 2024, the landscape for associations is rapidly evolving, driven by technological advancements, changing member expectations, and an increasingly global context. More info/register. 1 CAE credit. More info/register.

Survey 264

Survey Strategy Project Education 264

Reid All About it

MAY 17, 2019

Be an AI Superhero: Predict and Optimize the Member Experience. Using your artificial intelligence (AI) superpower, your association can now move faster than a speeding bullet to delight your members. Do you know how to best leverage Google Analytics to better understand and engage your members — and generate more revenue?

DC 170

DC Washington Social Media Revenue 170

Associations Now

OCTOBER 1, 2018

Also: Engage members to keep them around. You can’t use a crystal ball to forecast the future success of your association—but you can use predictive analysis to get insight into what that might look like. I consider "customized member experience" as the holy grail of association management. Engage or Bust.

Analysis 64

Analysis Member Experience Price Revenue 64

Nimble AMS

JANUARY 27, 2021

With chatbots intercepting and answering more straightforward questions, the more complex inquiries can be passed to a live agent, who can take time to assist the member and ensure an exceptional experience. Tax processing might not seem exciting when it comes to providing a great member experience. Tax processing.

Process 78

Process Revenue Member Experience Analysis 78