Reid All About it

FEBRUARY 28, 2025

– Spring Symposium: Empowering Change Through Data: Bringing Your Data to Life Data is the engine that drives transformative change and enables associations to create truly personalized member experiences. More info/register. 1 CAE credit. Host: Jeff De Cagna, executive advisor, Foresight First Thu 3/6 at 2 p.m.

DC 258

DC Education Arlington Case Study 258

Reid All About it

MARCH 10, 2023

How to Personalize and Automate your Member Experience Despite technology that helps associations take some of the labor out of communicating with members, true custom member experiences still tend to require manual effort. 1 CAE credit. 1 CAE credit. More info/register. More info/register.

Committee 195

Committee Education Software Strategy 195

Smooth The Path

MARCH 21, 2019

High avalanche danger at a Colorado ski resort created an unusually high volume of calls from vacationers to the very small guest services team. Where and when does the staff get the busiest and how is that member experience during busy times? Associations are no exception. What are the pressure points at your association?

Colorado 60

Colorado Member Experience Member Engagement Process 60

Reid All About it

JULY 21, 2023

The Future of Digital Communication Management Explore ways your association can leverage new technologies like AI to enhance overall member experience, optimize communications across multiple platforms, and ultimately increase revenue. 1 CAE credit. More info/register. More info/register. 1 CAE credit.

Atlanta 195

Atlanta millennials Price Technology 195

Reid All About it

JANUARY 15, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program. Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists. Presenters: Rachel Massman, Housing Colorado.

Innovation 360

Innovation Education Las Vegas Communications 360

Reid All About it

JUNE 17, 2022

Rebecca Campbell, CAE, COO and CLO, Colorado Society for CPAs. 2022 Association Trends Study Big Reveal: The Future-Focused Member Experience. Host: ASAE Professional Development Professionals Community. Facilitators: Hannah Andrews, CAE, Director of Digital Learning, Endocrine Society. Host: Web Scribble. Thu 6/23 at 12 p.m.

DC 39

DC Washington Revenue Leadership 39