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What Does Your Organization Do? Draw It Out

Nonprofit Marketing Guide

Guest Post by Jessica Pullano of the San Francisco Education Fund. Like many communications people, my ongoing quest is to find simple, compelling and new ways to answer the question, “What does your organization do?” Jessica holds bachelor’s degrees in English and Communications from the University of California, Davis.

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Why High-Tech is High(er) on the List for Meeting Planners

Associations Now

And if you are thinking that focusing on a city’s tech scene narrows your options to a few places—San Francisco, Seattle, New York, or Boston—think again. Cities that are home to a bevy of tech companies are generally keen to invest in their communications infrastructure.

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Customer Success Should Strive for Empathy - And Community Helps

Higher Logic

An enormous part of customer success, no matter the industry, is about connecting with customers, understanding their needs and frustrations, and communicating effectively with them. In short, it’s about practicing empathy -- which your community can help cultivate. Being able to communicate that emotion. Which would you prefer?

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Put Members in the Spotlight as Meeting Storytellers

Associations Now

When members gather at conferences, you have a big opportunity to collect their stories to showcase the people who make up your community. Face-to-face communication has grown scarcer in this digital age, when emails, texts, and social media posts often replace direct, two-way conversation. Post your examples in the comments below.

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What Skills Should a Communications Team Have?

Nonprofit Marketing Guide

“My name is Matt Silva, and I work for a nonprofit based in San Francisco called EARN. I’m a member of EARN’s first-ever communications team, and we’re thinking strategically about what roles and functions we’ll need to fill for the coming year. Can you help me answer this question?

Team 73
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See You at NTC 2012 in San Francisco Next Week!

Beth Kanter

Next week should be officially be named “Nonprofit Techie Week” in San Francisco! Are you intrigued by infographics and how they could improve your communication strategy? Exciting examples: What are some great examples from nonprofits? Flickr Photo by Star Dust. The NTC Conference. Session Takeaways.

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Trusting community organizers to build a multiracial democracy

Candid

It requires a long-term strategy so that an ecosystem of organizations—with specialists in communications, legal support, and policy research—can work together to build a broad base of support. A number of funders, including The California Endowment, Evelyn and Walter Haas Jr.