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Online Video FAQ for New Nonprofit Managers

Wild Apricot

First-time nonprofit managers can often use a bit of guidance from more experienced colleagues, as well as the answers to specific questions. The problem is, there just aren't enough mentors to go around, and perhaps this is especially so in the nonprofit sector where resources are stretched to the limit. What's the solution? read more )

FAQ 150
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Building an Association Crisis Communications Webpage

GrowthZone

During a crisis situation, timely communication and reacting in the present are essential for associations. WHEN BUILDING A CRISIS COMMUNICATIONS WEB PAGE: Focus on the User Experience. The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. There’s time for that later.

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Use a Chatbot to Answer Members’ FAQs

Associations Now

Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We And chat-based forms of communication are on the rise, especially with younger audiences. To do this, AICPA powered up a chatbot.

FAQ 86
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The Dream – And Reality – Of Artificial Intelligence

Association Analytics

Salesforce promises that AgentForce can help with account updates, knowledge management (providing FAQs and educational materials to those who want it) or upselling, effectively being a valuable digital member of the staff. Pretty great!

Tools 169
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Nonprofit Editorial Calendar FAQs

Nonprofit Marketing Guide

Editorial calendars are essential tools for nonprofit communications staff, and we’ve got answers to your questions about them. At its most basic level, you need the content you are creating, when you are publishing or sending it, and in what communications channel. What Should Go in My Editorial Calendar? What Should I Do?

FAQ 68
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How to Drive Traffic to Your Community Using Social Media

Higher Logic

Video is a preferred method of communication for many. So why not make your community their home? Host videos within your community and then organize by topic and display them on web pages for members to easily find and watch. This creates value and gets more eyes on your community. What makes your community so great?

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How to effectively build a communication plan for pricing changes at your association

Nimble AMS

Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . How to brainstorm and build a communication plan?.

Price 109