MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Reid All About it

FEBRUARY 28, 2025

Rowing in the Same Direction: Using Communications to Drive Team Alignment Consider the challenges when communications is done poorly: misinterpretations, incorrect assumptions, disengagement, mistrust, and resistance to change. Fundamentals of Message Design Workshop Ready to unlock the secrets of persuasive communication?

DC 258

DC Education Arlington Case Study 258

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

.orgSource

AUGUST 19, 2024

Promote the use of data visualization and storytelling to communicate insights. The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource. Identify individuals who excel in data governance to inspire others. Educate employees about ethical data handling and privacy regulations.

Member Experience 100

Member Experience Guidelines Review Education 100

Nimble AMS

DECEMBER 4, 2024

Focus on solving organizational problems As you look to improve member loyalty and empower your staff with your AMS, you’ll want to determine which organizational issues you hope to address with your new technology. You can also consider how your communication timeline can involve your members.

Technology 121

Technology Software Association Management Process 121

Smooth The Path

APRIL 1, 2021

Sure we can transmit a thought at the speed of light, but texting communication is fraught with misunderstandings. No matter the delivery system (text, email, web copy), straight text misses all the feeling, and the flat copy delivers a blah member experience at best or misunderstandings at worst. Try more punctuation!!!

Communications 113

Communications Member Experience System Conference 113

Higher Logic

MAY 20, 2020

Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. We're doing weekly events, all about fostering deeper connections between you and your members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

YourMembership

MAY 22, 2017

During ASAE’s MM&C Conference earlier this month, association executives and industry partners took part in 24 learning labs, three keynotes, two preconference workshops and networked to up their game on digital, content and branding strategies. Here’s a guest blog article from Abila‘s Amanda Myers wrapping up the event in D.C.

Conference 210

Conference Communications Marketing Content 210

Reid All About it

FEBRUARY 7, 2025

Associations, how can you help member employers? Snack pack How to ensure your association’s communications cut through the inbox clutter. Sarah Sain, CAE, Naylor Association Solutions The power of personalized member engagement: why its critical for associations and how to get started.| More info/register. 1 CAE credit.

Chicago 275

Chicago Revenue Education Member Engagement 275

Nimble AMS

APRIL 22, 2022

Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . Add more value to the member experience.

Price 110

Price Communications How To FAQ 110

Reid All About it

NOVEMBER 8, 2024

Host: Certification Network Group Speakers: Natalie Judd, Principal, Big Voice Communications LLC Tonly Spicci, Executive Director, GIS Certification Institute Maria Szczech, Exam Program Manager, Blueprint Certifications Meta Jake Schoch (moderator), Enterprise Account Executive, BenchPrep Wed 11/13 at 10 a.m . – More info/register.

Certificate 252

Certificate DC Education Tips 252

Higher Logic

MARCH 27, 2020

Strategist, and Tara Pawlak, Community Brands Director of Marketing, shared top strategies that associations are using to grow their young professional membership, including: Young member priorities, like job opportunities and professional development. Personalizing your communications during recruitment and retention.

Member Engagement 240

Member Engagement Recruitment Recruiting Tips 240

Higher Logic

DECEMBER 14, 2017

You’re already trying to provide a positive customer or member experience, and maintain strong communications with them. Let’s start with that first part, about the experience. Put Experience First. Personalize the Member Experience. Start by looking at what you already do.

Marketing 262

Marketing Member Experience Social Media America 262

Higher Logic

MAY 29, 2020

The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Once you know who’s at risk, you use automated campaigns to send timely, personalized member communications to those members. MTI chose online community as a tool for digital transformation.

Social Media 254

Social Media Member Engagement Tools Revenue 254

.orgSource

JANUARY 7, 2025

Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems. Prioritize Security and Compliance: Implement robust cybersecurity measures and provide staff training to protect member data.

Innovation 88

Innovation Survey Strategy Technology 88

Nimble AMS

APRIL 20, 2021

Great – you’re halfway to member growth. ability to communicate?member member value.?How How are you communicating your member value? Have you updated how you’re communicating your member value since last year? member into a member and retain more members. Communicate the value?and

Communications 113

Communications Discount Survey Recruitment 113

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Survey Tools Cost 289

.orgSource

JANUARY 14, 2025

Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint. Are we engaging members throughout their journey, from onboarding to renewal?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruitment 296

Higher Logic

MAY 16, 2019

Technology also plays an increasingly important role to enable our organizations to better understand our members, and personalize marketing, communications, and member services. What information do your members need at a specific time? And you understand how it impacts your view of companies and organizations.

Member Experience 196

Member Experience Technology Content Strategy 196

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Hear the perspectives and experiences of healthcare association professionals in building trust with their members and the public. Presenters: Mike Tringale, vice president, communications and public affairs, for the Consumer Healthcare Products Association.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Reid All About it

SEPTEMBER 13, 2024

Member experience. For their 2024 State of Associations Member Experience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.

LMS 270

LMS Revenue Certificate Content 270

Reid All About it

JULY 5, 2024

YourMembership offers guidance on membership marketing for small associations , including tips on personalized communication, joining and renewing procedures, new member onboarding, online communities, and online career centers. More info/register (ASAE members only). Small-staff membership marketing. Content curation.

Strategy 270

Strategy Education Content Tips 270

Reid All About it

APRIL 26, 2024

Hear about the key criteria for creating content that retains members. Host: UST Education Speaker: Leona Dalavai Scott, President, JEP Marketing Communications LLC Tue 4/30 at 11 a.m. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks.

Survey 275

Survey Content Education Strategy 275

Association Analytics

JANUARY 21, 2025

Whether its more straightforward things like content creation – having ChatGPT write a blog post for you – or assistance with optimizing events and the member experience, theres hope that associations can save time and deliver on the value proposition like never before.

Tools 169

Tools FAQ New York Discount 169

Reid All About it

JUNE 28, 2024

. – Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.” Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.

LMS 264

LMS Course Member Engagement Education 264

Higher Logic

MAY 23, 2019

Getting your new members involved in your online community from the start is a good way to build future engagement and retention. Measure both the importance of the campaign and each element within it against the perceived member value. Tip: Customize your online community home page. Tip: Create a “Welcome Campaign.”

How To 226

How To Process Tips Resources 226

Reid All About it

DECEMBER 6, 2024

Learn actionable strategies for creating seamless and impactful experiences for speakers, including effective content management, communication practices, and capturing feedback to foster ongoing relationships. More info/register. Host: Cadmium Speaker: Courtney Stanley, Owner, Courtney Stanley Consulting, LLC Wed 12/11 from 9 a.m.

Content 213

Content Strategy Revenue Education 213

.orgSource

DECEMBER 23, 2024

How to Prepare for 2025 : Strengthen Cybersecurity Protocols : Adopt multi-factor authentication, regular software updates, and secure data management practices to protect member data. Build Transparency : Reassure members by openly communicating the measures youre taking to protect their information, building trust and confidence.

How To 88

How To Survey Video Tools 88

Reid All About it

NOVEMBER 1, 2024

They save time and when done well, can truly enhance the member experience. From standard operating procedures to communication styles and even long-range goals, we all have a lot to learn from each other. They’ll answer your questions on membership related to member communities (e.g., 1 CAE credit. . –

Revenue 258

Revenue Education Arlington Committee 258

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 134

Survey Strategy Member Experience Review 134

Association Analytics

JUNE 21, 2023

This leads to better communication, and over time, a more organized set up so you won’t be overwhelmed by where to go for the data you need in the moment. 5: Your Data Is Not Accessible Challenge : Ever find yourself chasing after a team member in another department to get the data you need? Set up your KPI and metrics!

Report 319

Report Team Course Member Experience 319

Higher Logic

JUNE 26, 2020

To be effective today, the association knew they needed a member communication strategy that delivered a personal and valuable experience to members. This targeted, personalized approach has been especially successful at engaging and recruiting more members under age 35. Campaign #2: Engaging Current Members.

Recruitment 156

Recruitment Recruiting Email Marketing Member Engagement 156

Aptify

NOVEMBER 5, 2020

Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. If you need new members to do something, be sure to state clearly what you need them to do and why.

How To 148

How To Examples Member Experience Social Media 148

.orgSource

DECEMBER 31, 2024

Leverage AI for Impact: From automating repetitive tasks to delivering personalized member experiences, AI can elevate how your association operates. Prioritize Cybersecurity: Protecting your members data is non-negotiable. A strong cybersecurity strategy builds trust and ensures compliance.

Strategy 88

Strategy Technology Case Study Innovation 88

Higher Logic

APRIL 14, 2020

But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Welcoming the Whole Industry to the Community. APGA uses the community as a place for members to ask additional questions.

Library 318

Library Austin eBook Learning Management System 318

Higher Logic

APRIL 4, 2019

Using the right language – beyond "online forum" or "collaboration platform" – when referring to your community will help the community function in the intended way. Leverage the Power of Language in Your Online Community. How you communicate with them matters.

Communications 244

Communications Resources Process Strategy 244