This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
Would you describe your association as an early adopter of technology? According to the latest Association Trends Study, members who view their organization as an early adopter of technology are significantly more satisfied and connected than those who see their association as average or a laggard in technology adoption (81% vs. 40%).
Only a few have integrated AI into their operations, primarily in marketing and communications. Hear about real-world examples for leveraging data from your email marketing, community, AMS, educational programs, and more. Per the report, most associations are in the discovery or planning phase of AI adoption. CAE credit.
They go into detail on the items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Fundamentals of Message Design Workshop Ready to unlock the secrets of persuasive communication?
The sooner associations wake up to the reality that their multigenerational membership base isn’t going to retain itself with an outdated communications strategy, the sooner they can break through to emerging generations and maximize overall engagement and retention. 10 Association Communications Stats + Membership Tips.
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. At.orgSource, we believe the key lies in mastering three essential building blocks: strategy, culture, and technology. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
On the latest A100 episode , Stephanie Denvir of the American Society for Quality dives into the innovative strategies ASQ is implementing to elevate member engagement, from leveraging personalized communication to launching a game-changing online community platform.
Technology. Ideas to help you engage, empower and retain members. …but the memory lasts forever. I’ve written about personalizing the memberexperience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. Nonprofits + Foundations. Chambers + EDCs.
D2L describes how to design and implement an effective online learning strategy , including its vision and purpose, necessary resources and expertise, success criteria, communication plan, and assessment. More info/register (free for ASAE members only). Chief Communications Officer/Owner at CQbd Tue 2/4 at 12 p.m.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. Regularly update your strategy to reflect new trends and maintain relevance.
Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Use Webinars to Communicate. Onboard New Members. Showcase Benefits of Technology. Use Webinars to Communicate. Onboard New Members.
It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. Membership meetups.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. —Samuel Johnson AWTC awards. More info/register.
How do you go about making decisions involving the technology needs for your association that enable you to serve your members more effectively? We asked that question last week in our webinar, Make the Right Choice: Eva luating Technology for Your Association.
By identifying and strengthening key areas like strategy, culture, technology, data, and member engagement, associations can create a resilient framework to navigate disruption and achieve sustained success. Next Steps: Invest in Digital Upskilling: Offer regular training programs to build confidence in emerging technologies and tools.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.
Lately, I’ve been writing about the importance of connecting technology to values and emotions. Data is the foundation for every technological initiative. In keeping with my views on technology and strategy, I urge.orgSource clients who are exploring data governance to put the focus on the users.
Every conference and trade show has at least a handful of sessions on the subject, and most any technology solution provider is working to incorporate some level of generative machine learning into their existing platforms, Those that havent done it already, at any rate.
Technology has changed how people travel down the path toward membership at your association, and how they engage with your association if or when they join. A member’sexperience with your association or nonprofit used to look different. The 3 Pillars in the Digital Transformation of the Member Journey.
Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. Hear about the key criteria for creating content that retains members. 1 CAE credit. More info/register. More info/register.
Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . When you adopt innovative technology at your association, you have the power to increase worker engagement, productivity, and collaboration. How to find the right technology for your association. Download now.
The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment. How to Prepare for 2025 : Strengthen Cybersecurity Protocols : Adopt multi-factor authentication, regular software updates, and secure data management practices to protect member data.
Strategist, and Tara Pawlak, Community Brands Director of Marketing, shared top strategies that associations are using to grow their young professional membership, including: Young member priorities, like job opportunities and professional development. Personalizing your communications during recruitment and retention.
Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Your members have high expectations, and a distinctive, original, and personal user experience is a requirement in today’s digital world.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Hear tips, advice, and independent research on how to make a successful cloud technology investment for your association.
Member engagement. To understand and get close to your members, follow marketing technology trends. Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.”
Your goal should be to demonstrate how the community aligns with and leads to achieving the goals of your association’s strategic plan. This is how you can prove your new membercommunity will be a valuable technology investment. MTI chose online community as a tool for digital transformation. Objection 1: Price.
Technology is irrevocably integrated into our daily lives. Like it or not, in our digital-driven world, non-members will evaluate how your association leverages innovative technologies to determine whether your organization is worth joining. Adopt innovative technology at your association. A modern platform.
In some of these cases, technology and common sense can save the day and, in others, you might have to knock some sense into your board. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting.
In today’s rapidly evolving digital landscape, one of the biggest challenges associations face is ensuring their workforce has the skills necessary to thrive in an age of technology. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.
However, if it’s time for your association to adopt new technology, it will become crucial to get your employees on board with the change. Get your association on board with new technology by creat ing a culture of change management. Follow these tips to get started: 1. Change can be a challenge.
As an association looking to provide the best memberexperience, it’s vital to offer a mobile-friendly option. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.
Lessons from AOL’s Decline for Associations In the 1990s, America Online (AOL) was synonymous with the internet experience. The iconic phrase “You’ve Got Mail” heralded a new era of digital communication and community building. But by the time broadband internet became widespread, AOL was left behind.
not a techie) in charge of selecting and implementing technology, you need to know a bit about APIs. Remote work technology. They recently shared a list of must-have technology for remote work along with tips for selection and implementation. Host: Brandt Krueger, founder Event Technology Consulting. Hybrid work.
In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great memberexperience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalizing the experience for every stage.
Association membercommunications. Interested in grading your association communications? A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. More info/register.
A comprehensive assessment of your associations strengths, gaps, and opportunities in areas like strategy, culture, and technology will set a strong foundation for growth. These initiatives should address challenges, build on strengths, and enhance the memberexperience.
Armentrout CAE, DelCor Technology Solutions, HighRoad Solutions, PerByte, and Qiqo—have put together a “powerhouse panel” and “expert-led sessions.” Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. might serve as a replacement. 1 CMP credit.
I love Lead Marvels’ curated list of association podcasts , but it’s missing two of my favorites: Leading Learning from Tagoras and Reboot IT from DelCor Technology Solutions. How are trends or technologies influencing your methods? More info/register (ASAE members only). More info/register (ASAE members only).
Technology is the core of your organization. To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and memberexperience?
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content