Wed.Jun 05, 2024

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What Does a Culture Assessment Really Measure?

PROPEL

In short, a culture assessment should measure what your employees experience as they work at your organization. The assessment should clarify what is valued inside the culture, because that is what drives behavior. That said, “experience” and “valued” can mean a million different things, so how do you boil it down? Well, every culture assessment has its own model for boiling things down.

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What if associations offered no agenda at the next staff retreat other than “show up and talk about how we can be better?”

Spark Consulting

What if the only thing associations focused on was: “ How can we be better? ” I think this gets to some of the other questions, like: What if we forgot about petty internal politics and focused on the mission? What if we weren’t afraid to share new ideas? What if we removed “we have always done it that way” from our vocabularies?

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How to Harness Peer-to-Peer Networks for Membership Renewal

AMR Management Services

As the main source of your member-based organization’s revenue, securing membership dues is undoubtedly one of your association’s biggest priorities. Strengthening your relationships with existing members is less time- and resource-intensive than cultivating new connections from scratch, which is why membership renewal is so important. Plus, the more members who renew, the larger and stronger… The post How to Harness Peer-to-Peer Networks for Membership Renewal first appeared on AMR Manage

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Know Thy Customer

Velvet Chainsaw

Focus by Jared Cherup I’ve been a big fan of Customer Centricity , a book written by Wharton’s Peter Fader for quite some time. Fader advocates that “in the world of customer centricity, there are good customers … and then there is pretty much everybody else.” He recommends focusing and investing in retaining the former, while not ignoring the latter.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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CMA Unveils Bold New Branding to Ignite Creativity

CMA Solutions

New-Look Logo, Color Scheme and Website Highlights Award-Winning Difference for Clients CMA , one of the top marketing and association management agencies throughout New Jersey and greater Philadelphia and the winner of 400-plus industry awards, has unveiled a dynamic new brand identity that reflects its core strength and showcases what it does best for its clients: push the boundaries of creativity.

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“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”

Effective Database

“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.” I saw this line recently (“If you keep doin’ what you’re doin’, you’ll keep gettin’ what you’re gettin’.”) and I chuckled because of how often I experience this with my clients.

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