.orgSource

MAY 6, 2024

Do you have a friend whose house looks like it belongs to neat freak Felix Unger, but the closets and drawers are clearly owned by lovable slob Oscar Madison? This Odd Couple disconnect happens to even savvy digital organizations. My writing about digital leadership often focuses on values and attitudes. But attention to the infrastructure’s nuts and bolts is also important.

Technology 88

Technology System Process Resources 88

WBT Systems

MAY 6, 2024

Do you have daily or weekly rituals? Maybe a morning walk, journaling, or a quiet moment with coffee. Or an evening run or bath. Saturday night dinner with your best friends or movie night with the kids.

252

252

Elevating Engagement

MAY 6, 2024

Some problems are impossible to solve—at least, it seems that way sometimes. Has your industry or profession had a big, hairy problem that has been a source of consternation for a while? We’ve been discussing the reasons for offering more opportunities to collaborate (problem-solving is one of those reasons) and various formats for collaboration —some synchronous and others asynchronous.

System 83

System Industry 83

PROPEL

MAY 6, 2024

[This is an update on a 2021 post.] There are many factors that go into the pricing of consulting projects that are aimed at improving your workplace culture, and the range is fairly large since the approach of the different consulting firms varies widely. In our shop, options start at $12,000 and can extend out to over $100,000 over multiple years.

Cost 52

Cost Price Project 52

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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