Managing negative publicity: Effective crisis communication strategies
The Association 100
APRIL 21, 2024
In this video , I dive into managing negative publicity effectively. Navigating this terrain requires prompt and honest communication. Here’s how: 1. Respond quickly and transparently – Immediate acknowledgment of the issue with a clear action plan is crucial. Delays can worsen the situation. 2. Stick to the facts – Provide accurate information to maintain credibility and trust. 3.
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