February, 2022

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The Great Resignation: Ensuring Continuity for Your Members

Higher Logic

The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic. Wondering how to keep the member experience continuous during the Great Resignation? Check out the highlights from our podcast conversation with Josh Slyman. The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic.

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43 Event Management Software Tools You Need to Know About

Wild Apricot

What if you had an army of robots to do all the grunt work for your events? This isn’t science fiction: this is the reality of many event managers. Instead of manually processing registrations, running checks to the bank, or trying to keep track.

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Learning Science Made Easy: Merrill’s Principles of Instruction

WBT Systems

If you manage educational programs, a knowledge of learning science can help you understand how program design makes a difference in how learners process, retain, and apply information.

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Everything You Want To Know About Engagement Scoring (but didn’t know to ask)

Association Analytics

The post Everything You Want To Know About Engagement Scoring (but didn’t know to ask) appeared first on Association Analytics.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Spring Cleaning: 11 Technologies I Can’t Live Without

Aaron Wolowiec

Out with the old and in with the new (or reimagined, repurposed, and recalibrated). Here are 11 technologies Aaron relies on heavily right now to support him, his work, his team, and his clients.

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ISO 27001 Certification: Spot the Real Thing

Higher Logic

The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic. In SaaS, ISO 27001 certification (International Organization for Standardization) is paramount. Here at Higher Logic, security measures are a component of our day-to-day tasks and span everything we do. Our ISO 27001 Certification is something. The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic.

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How to Write The Best Thank-You Letter for Donations + Three Templates and Samples

Wild Apricot

You’ve worked hard to bring in those donations, but does the work stop there? Absolutely not. In fact, in a lot of ways it’s just starting. When a donor makes a gift to your organization — especially if it’s their first one.

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Compliance Training Programs Bring Triple Digit Revenue Growth to the Texas Restaurant Association

WBT Systems

In the Great Reshuffle going on now, people are moving in and out of jobs and industries. Organizations are adapting to new business models and changing consumer demand.

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How to Make Analytics a Priority – Finally!

Association Analytics

It’s a new year with a new start. You probably have a long list of great things you want to accomplish this year…including making analytics a priority. We can help you move analytics to the top of the list by giving you tips to build a business case and how to articulate it to others. This may seem like a daunting task, but it’s easier than you think.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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The Effects of Omicron on Facilitated Meetings

Aaron Wolowiec

As a result of the Omicron variant, we’ve seen a number of clients this year move trainings, facilitations, and strategic planning sessions from scheduled January and February dates to early spring. Most are citing participants not yet ready to convene again in-person as they remain concerned for the health and wellbeing of both themselves and their families.

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Good Culture Makes Good Sense

.orgSource

Smiley or sad—which describes your culture? Some people work on a dream team. Others are ready to be a statistic in the Great Resignation. What makes the difference? If your answer was people, go to the head of the class. When I want to explore interpersonal dynamics in the workplace, I look to.orgSource consultant […]. The post Good Culture Makes Good Sense appeared first on.orgSource.

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Engage Members with the Perfect Automated Drip Campaign

Higher Logic

The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic. Drip, drip, drip…this would be annoying if it was a faucet, but when it comes to email marketing, it’s a smart strategy. The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic.

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Your 2022 Guide to Hosting a Virtual Conference

Wild Apricot

Over the last two years, more and more organizations have made the move to virtual events and conferences. We now have the technology to host thousands of attendees in the virtual space, while providing them with valuable, engaging, and memorable experiences.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Learning Science Made Easy: Use Action Mapping to Help Learners Improve Job Performance

WBT Systems

We’re big on differentiators. We’re always on the lookout for ideas to help you design and deliver educational programs that will stand out from your competition. Here’s another one: action mapping.

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Everything You Want To Know About Engagement Scoring (but didn’t know to ask) – 3/2/22

Association Analytics

The post Everything You Want To Know About Engagement Scoring (but didn’t know to ask) – 3/2/22 appeared first on Association Analytics.

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Making the Case for Professional Development to Your Staff and Members

Aaron Wolowiec

I was recently asked to design a session on professional development. It’s one session in a series intended for association professionals who want to broaden their understanding of association management in an interactive and engaging manner. One of my goals in designing this session was to make a compelling case (within the first 10 minutes) for association professionals, regardless of their primary functional area, to gain a greater appreciation for the importance of professional development.

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Lessons Learned

Virtual

In this episode, Andy welcomes Leah Sibilia – Senior Director of Events, Margot Rodger – Vice President of Events and Meetings, and Julie Utano - Senior Director, Client Services. This podcast discusses lessons learned with returning to events. From preparedness, new ways of thinking, and so much. In this episode, Andy welcomes Leah Sibilia – Senior Director of Events, Margot Rodger – Vice President of Events and Meetings, and Julie Utano - Senior Director, Client Services.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Why Your Association Needs Automated Drip Campaigns Now More Than Ever

Higher Logic

The post Why Your Association Needs Automated Drip Campaigns Now More Than Ever appeared first on Higher Logic. Showing each member you know them by sending the right information at the right time is key to retention. But how do you do that to scale? The post Why Your Association Needs Automated Drip Campaigns Now More Than Ever appeared first on Higher Logic.

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How to Start Grant Writing (+ Templates)

Wild Apricot

As a nonprofit, it’s a good idea to have a variety of revenue sources to fund your missions. One source can be grants. And if you’re looking for support for a specific project or position within your organization, you may have grant writing.

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Keep the Conference Buzz Going with a Year-Round Learning Community

WBT Systems

After two years of disruption, many of you have been rethinking events.

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HOA Management Group, AP Manager Both Grow Using Automation

AvidXchange: Association Management

For years, accounts payable (AP) automation wasn’t a consideration for Agynbyte LLC , a leading community association management company based in Bellevue, Washington. The AP department was happy with its in-house practices, and the company was enjoying steady growth. Then, Agynbyte acquired a local condominium management company with 25 associations leveraging AvidStrongroom from AvidXchange.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Gardian of the Month: Todd Slater

Aaron Wolowiec

Our Gardian of the Month is Todd Slater! Find out his go to networking tips and a subject he'd like to learn more about, he also shares a resource you may be missing out on!

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Questions to Ask Yourself Before Starting an Internship Program

Association Adviser

The word “internships” is defined by the National Association of Colleges and Employers (NACE) as “a form of experiential learning that integrates knowledge and theory learned in the classroom with practical application and skills development in a professional setting.” The evolution of how we work and learn has prompted organizations with an existing internship program […].

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Making It Personal: Tips for an Effective Personalization Strategy with Vivian Swertinski

Higher Logic

The post Making It Personal: Tips for an Effective Personalization Strategy with Vivian Swertinski appeared first on Higher Logic. The TL;DL: We’re sharing highlights from our podcast conversation with Vivian Swertinski about how to personalize your association’s communications. The post Making It Personal: Tips for an Effective Personalization Strategy with Vivian Swertinski appeared first on Higher Logic.

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Member Experience: Associations’ New Blueprint for Engagement

Smooth The Path

Professional family. Intellectual home. These are some of the terms engaged members use to describe their feelings about their favorite association. Over the years, I conducted 33 research studies on behalf of professional and industry associations, personally chatting with over 473 members. One epiphany from these conversations is how much members not just think but also feel about their membership.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Learning Science Made Easy: Fast & Furious Instructional Design with SAM

WBT Systems

It doesn’t take long for anyone working in professional development to hear about ADDIE and SAM. Who are these uppercase people? You quickly learn they’re not people but acronyms for instructional design models.

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HOA Industry Trends: 7 Storylines Impacting Accounts Payable in 2022

AvidXchange: Association Management

The pandemic has added new pressure on accounts payable (AP) departments at community association management groups and homeowner associations (HOAs). A shift to virtual work, burgeoning workloads, shrinking staffs and demand for tighter cash flow management are just a few of the challenges they continue to face. They lead to a single directive — do more with less.

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What to Do When Your AMS Vendor Forces You into a Costly Upgrade

Nimble AMS

If you’re being required to move to a new version of y our legacy AMS system, it’s an ideal time to consider your other options. Here’s why a new , modern AMS just might be a better fit for your association. If you’ve been using legacy association management software (AMS) for several years, you know how tough product upgrades can be. But as if the pain and cost of major upgrades weren’t enough to make you cringe, what do you do when your AMS vendor tells you that you must move to their latest p

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