February, 2010

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How to Bring Facebook Fans to Your Nonprofit Blog: Part 3

Wild Apricot

Your fans not only create the community around your nonprofit's Facebook Page, they define how they want to experience it and create much of the content. Here are some ways to bring some of that interactivity to your nonprofit's blog or website.( read more ). Tags: Non-profit technology nptech Marketing online community Blogging Social networking Facebook Non-profit Communications websites social media.

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Teamwork Tips

Association Leaders

I spent last week at the Annual Meeting and tradeshow of one of our association partners. The meeting and show were a success – despite the economy. Honestly I was a little worried going into the meeting. The leadership has been divisive recently and it was unclear going into the meetings whether they could overcome their challenges. However, at the meeting the association leadership really started coming together.

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How the Mighty Fall - Associations at Risk - Part 2 of 5

Association Subculture

skip to main | skip to sidebar. Wednesday, February 24, 2010. How the Mighty Fall - Associations at Risk - Part 2 of 5. (This is the second in a five-part series and a break from my normal format. During times of economic crisis many questions haunt executives, boards, staff members and volunteers alike. How will we weather this storm? How long will it last?

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This is in keeping with The Wobbly Jelly Theory – Simple, Effective.

Robert M Barnes

VERY SHORT, MOST EFFECTIVE AND HOW TRUE… 30 second Speech by Bryan Dyson (CEO of Coca Cola) “Imagine life as a game in which you are juggling some five balls in the air.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Life's Too Long, Not Too Short

Idea Architects

In Seth Godin's interesting new book, Linchpin , he asserts that "life is too short not to do something that matters." It's not a unique sentiment as many others have expressed similar thoughts for a long time. It is a popular one, and most people generally nod their heads in agreement upon hearing it. I would suggest it is wrong. It's not that life is too short not to do something that matters, it's that life is too long not to do something that matters.

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New Statistics on Internet, Social Media Use

Wild Apricot

A number of findings in a newly released study by Pew Internat on Social Media and Young Adults will be of interest to nonprofits who seek to connect with or recruit members and donors online.( read more ). Tags: Non-profit technology General non-profit interest nptech Web 2.0 Social networking research social media.

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Great Customer Service Leads to Loyal Customers

Association Leaders

My job requires me to travel a lot. I see many hotels all over the country. I am loyal to certain hotel brands. What makes me loyal to those brands? It’s not the quality of the beds, its not the quality of their food or the size of their workout facilities. Sure, those things can make a difference but if all else is equal, there is only one thing that makes me loyal to a hotel brand – the quality of the service I receive when I’m there.

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How the Mighty Fall - Associations at Risk - Part 1 of 5

Association Subculture

skip to main | skip to sidebar. Wednesday, February 10, 2010. How the Mighty Fall - Associations at Risk - Part 1 of 5. (This is the first in a five-part series and a break from my normal format. During times of economic crisis many questions haunt executives, boards, staff members and volunteers alike. How will we weather this storm? How long will it last?

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The AMAZING RACE to ASAE TECH 10.The Tom Morrison Story

Tom Morrison

From Relevance to REVOLUTION. Its NOW or NEVER. Today, its not good enough to be relevant. People want to join a revolution. They want an exciting experience that engages them in a profound way that will have a positive impact on them and their business, while providing a rewarding experience that fulfills their souls. I write about things that help associations achieve true transformation for the future and build a REVOLUTION.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Just How Desperate Are You?

Idea Architects

The print publication industry is indeed facing any challenges: declining ad revenues, free content online, increased competition for eyeballs, and many more. That doesn't mean pricing decisions should be made out of desperation. I just received my renewal notice for TIME magazine. The regular annual rate according to the invoice is $72. The annual cost when purchasing at the newsstand is $252.45.

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How to Calculate where your Membership is Headed

Membership Marketing

Membership Marketing Blog. Membership marketing – acquiring, engaging, upgrading, and renewing members – is the cornerstone for associations and relationship driven organizations. Whether you are an association professional or a relationship marketer, join the discussion on the Membership Marketing Blog and share your ideas and counsel. Speaking Engagements.

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24+ Free Webinars for Nonprofits - February 2010

Wild Apricot

For the shortest month of the year, February is shaping up with a pretty good selection of free online training opportunities for folks working in nonprofits and associations. Keep an eye on the comments here for additions and updates, too! ( read more ). Tags: Non-profit technology nptech events training webinar.

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Great Leaders Don’t Always Win

Association Leaders

In honor of today’s Super Bowl, my post this week is about leadership – but not the traditional, “how to be a successful leader” or “leaders always win” message. This week I’m thinking about how even great leaders sometimes fail. Today is a great example of that. Peyton Manning is one of the greatest quarterbacks to ever play professional football.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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UnTech 10: A Glimpse of the Future

Guilt by Association

A couple of quick thoughts about the #untech10 conference starting tomorrow. This is what will happen to traditional associations if we don’t get our act together. A crazy group of committed, spirited and smart volunteers can move the world – and they are more than willing to work around a traditional association to get the job done. Traditional associations can not only coexist with such groups, but thrive.

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Leadership ? Continued Discussion 2/24/10 ? on Leadership ? by.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued discussion 2/18/10. Leadership … Continued Discussions 3/12/10 » Leadership … Continued Discussion 2/24/10. I want to devote this post to something I feel very passionate about … leading with passion! Warren Bennis, who I have quoted several times in different posts, points to passion as a basic ingredient of leadership … and describes this as

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WWIF #3: A Little Bit Better All the Time

Idea Architects

This week's Wednesday What IF? draws on the Olympics for a little bit of inspiration. What if, like US figure skater and 2010 Olympic gold medalist Evan Lysacek, you focused more on consistent higher quality and execution and less on the big breakthrough in your work? If you didn't watch the men's figure skating you might not totally understand the possibilities or meaning of this "what if" question, so let me quickly explain.

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Membership Marketing Blog: Last Chance to Participate

Membership Marketing

Membership Marketing Blog. Membership marketing – acquiring, engaging, upgrading, and renewing members – is the cornerstone for associations and relationship driven organizations. Whether you are an association professional or a relationship marketer, join the discussion on the Membership Marketing Blog and share your ideas and counsel. Speaking Engagements.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Free Guide to Membership Software Selection

Wild Apricot

Choosing the right member-management software is a big decision, and the selection process can be both tedious and time-consuming. That's why Wild Apricot has put together a free Membership Software Selection Guide , to help nonprofit and association leaders choose the best membership website software to match their goals, budgets, and technical know-how.

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Associations Live - Untitled Article

Associations Live

Your input please. Our 7 person association is looking for a good, easy to use, project management software. I've done some investigating, but there are so many, I'm wondering if any MSAE members currently use one. I want something that will help with creating and updating publications; communications to members; annual tasks and help me understand how employees are using their time.

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Upcoming Appearances

High Context

I have a couple of public appearances coming up in DC that you may want to check out. Improving Your Marketing Through Technology. I am presenting at this full day workshop for association marketers. My talk is about mastering online marketing techniques to grow revenue and improve the value you deliver to members. I am the luncheon keynote for the Association Foundation Group’s 8th National Conference , being held on May 20, 2010.

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Leadership ? Continued discussion 2/18/10 ? on Leadership ? by.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued discussion 1/29/10. Leadership … Continued Discussion 2/24/10 » Leadership … Continued discussion 2/18/10. In this post, I want to contrast management and leadership, which are very different and yet often confused.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Turning One-Times into Repeats

Idea Architects

Yesterday I did something I haven't done for at least three years: I flew American Airlines. The only reason they got my business yesterday was because of offering a flight at a specific time when I needed it. It was fine. Nothing particularly great; nothing particularly bad. Just OK. Which is about how I remember it from three years ago and probably why it will be about that long before I feel the need to fly them again.

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2010 Membership Marketing Benchmarking Survey

Membership Marketing

Membership Marketing Blog. Membership marketing – acquiring, engaging, upgrading, and renewing members – is the cornerstone for associations and relationship driven organizations. Whether you are an association professional or a relationship marketer, join the discussion on the Membership Marketing Blog and share your ideas and counsel. Speaking Engagements.

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Twitter Maps to Promote Your Events

Wild Apricot

Do you use Twitter to remind your members of a meeting or fundraising event? Here's a free tool that easily creates a special map to go with your tweet, so people will be sure to find your event. Twitter users can even RSVP or add a comment, if you choose to allow those options.( read more ). Tags: Non-profit technology nptech events Twitter maps event managment application social media.

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Lies, Damn Lies, and Statistics

Associations Live

Mark Twain made this phrase popular in the United States, originally attributing it to a British Prime Minister. The underlying concept is that there are three types of lies: Lies, Damn Lies, and Statistics. This post is going to be full of statistics. The Pew Research Center dedicates resources to studying internet trends through the Pew Internet & American Life Project.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Snowpocalypse Operations Survey

High Context

Wes Trochlil and I are fielding a survey, The Snowpocalypse Operations Survey , to assess how the repeated snow storms over the past couple of weeks impacted your operations, in particular how you think it impacted your external facing services. Our goal is determine the impact and assess what organizations successfully did to maintain or minimize disruption to their members, customers and others.

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Leadership ? Continued discussion 1/29/10 ? on Leadership ? by.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued discussion 1/6/10. Leadership … Continued discussion 2/18/10 » Leadership … Continued discussion 1/29/10. In this post I want to reflect on a very simple piece of guidance that I feel is a critical part of growing as a leader.

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WWIF #2: Giving Implicit Permission, Instead of Requiring Explicit Approval

Idea Architects

In support of abductive logic—the logic of what could be—I'll be posting a question for your consideration on the weekly feature: Wednesday What IF? Lengthy and overly bureaucratic approval processes often inhibit innovation and entrepreneurial thinking. While some decisions and resource allocations certainly require more exhaustive or detailed reviews, many don't.

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