January, 2009

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Facebook Profiles and Pages and Groups, oh my!

Wild Apricot

If questions from our readers are any indication, there’s still a lot of confusion about the differences between Facebook’s Profiles, Fan Pages, and Groups — and which of these might best suit a nonprofit’s social-networking plan. Let’s take a closer look. Facebook was conceived as a social network of individuals, so everything starts with the individual Profile.

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The Pothole Problem and Other Confidence Killers

Idea Architects

Potholes. Trash removal. Snow plowing. Any one of these three has been known to destroy citizen satisfaction and bring down the tenure of otherwise well-regarded mayors. Why? Because they are ever-present reminders of how well we are being served. It's hard to think you have great city government if driving down just about any street requires the dodging skills of the most advance video gamer lest you lose your transmission by dropping into an unpaved crater.

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Social Media and Viral Marketing for Global Fundraising Advocacy.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Engineering Society Builds Chinese Community for Long Term Growth. Good Meeting Strategy Reduces Risk Abroad » Jan. 30. 2009.

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Should You Have a Web Committee?

High Context

An association executive on a list I belong to asked this week if organizations should have a web committee to determine the content, design and functionality of their site. My answer? No. The problem I have had with most web committees is that they often pursue solutions via consensus. Each individual comes to the committee with their agenda and the group then works out some compromise where no one gets everything and everyone gets something.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Writing the Financial Policy : Off Stage

Off Stage

Off Stage. Jan. 29, 2009 - Writing the Financial Policy. Writing An Association Financial Policy (Reprint) By Judith Lindenau, CAE, RCE. May 30, 2003. Many AEs spend a great deal of time writing and revising association. personnel manuals, and checking for the complicated compliance issues. that surround this subject area. Associations spend significant. resources on legal opinions and frequent updates to this high profile. area of association management, even though significantly few of us have

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Creating a Social Media Policy for Your Nonprofit

Wild Apricot

Who should speak for your organization in social media? How can you control what’s being said about your group and your cause? If you're not sure, it may be time to work out a social media policy for your staff and volunteers who blog and chat and comment online, where the personal and professional lines often blur.( read more ). Tags: media Social networking Best practices General non-profit interest Non-profit technology Non-profit Communications nptech.

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Instead of Do Something, Do Nothing?

Idea Architects

What makes you so sure we should do anything? I read an interesting essay from some financial experts who are arguing the best thing for the economy would be doing nothing and letting it recalibrate on its own. I didn't do well enough in my college econ classes to know if this at all is sound advice for our current environment. But as an underlying principle, do nothing , is an option not considered often enough, particularly if you are approaching a decision where the outcome of your options ar

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Good Meeting Strategy Reduces Risk Abroad ? GrowGlobally.org

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Social Media and Viral Marketing for Global Fundraising Advocacy. Profiting from Green Meeting Strategy – Beyond the Feel Good » Jan. 30. 2009.

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The Dinosaur Rages

Guilt by Association

Gatehouse Media , publisher of more than 500 daily and weekly community newspapers across the country, has gone to court to stop Boston.com from publishing headlines to Gatehouse’s local news stories. This one could have echoes across the country. Last month, Boston.com started a new experiment with “hyperlocal” sites. They try to develop deep content about individual towns, dragging in content from its own writers, other media entities and, it hopes, citizen journalists.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Launching a Special Year With a Great Summit - TypePad

Executive Connections

Executive Connections. « What do you think? | Main. | Train, Learn, Survive. » 23 January 2009. Launching a Special Year With a Great Summit. I have been trying to come up with a word that captures the spirit of last weeks SLA Leadership Summit in Savannah. The best one so far is "stimulating." There was excitement about our SLA Centennial, which we celebrated in so many ways.

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A new day

Associations Live

A new President. A new day. A new beginning. Let's work to help make it all work.

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Should You Delete Old Blog Posts or Website Content?

Wild Apricot

The more information you've published online, the better the chances that your organization's blog or website will be found by potential readers, right? That's true, yes, as far as it goes — quantity counts when each indexed page might be the answer to some web-surfer's search query. But the quality of information that readers find on your blog or website is what will help or hinder your organization's cause in the long run.

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Are We There Yet?

Idea Architects

Groups making decisions often refer to analysis paralysis , the tendency to keep extending debate and discussion without any end in sight. This is perhaps nowhere more evident than in our own government where unbending advocacy for the liberal or conservative positions force a stalemate in an decision being rendered. But in his inaugural address, President Obama offered a time-tested decision-making approach with lessons for us all: "The question we ask today is not whether our government is too

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Engineering Society Builds Chinese Community for Long Term Growth

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « UAE Gems Dubai and Abu Dhabi Offer World Class Opportunities. Social Media and Viral Marketing for Global Fundraising Advocacy » Jan. 29. 2009.

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Gatehouse and Boston.com Settle Litigation

Guilt by Association

Read the update on boston.com. More comments later.

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Poor Judgement + Social Media = Unhappy Client

High Context

Peter Shankman provides the gritty details about a very expensive marketing and communications consultant getting into hot water with a client for bad mouthing his home town via a global, networked, communications platform known as Twitter. Further evidence that people don’t get punished for blogging (or tweeting in this case). They get in trouble for having poor judgment in what they write online.

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Association Straight Talk : Off Stage

Off Stage

Off Stage. Jan. 16, 2009 - Association Straight Talk. On December 30, 2008, Inman News published a shocking statement, one that seemed to go unnoticed and unremarked by the organized real estate community. The quote: “The number of Realtors in America is almost certain to drop by 20 percent or more by 2010, a poll of Inman News readers suggest, with part-time agents among the most threatened by the market shakeout.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Motivating Your Volunteers: Needs, Barriers, and Psychology 101

Wild Apricot

Finding ways to reward and motivate volunteers is a perpetual challenge for nonprofits. We can create opportunities to volunteer that meet the needs of our supporters, or we can remove the barriers that keep them from volunteering. Ideally, we’ll do both - but removing the barriers must come first, if volunteer activities are to compete for time and attention in a busy world.( read more ).

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Human Creativity as Capital

Idea Architects

I think the quote that follows speaks for itself. It is from Richard Florida , author of several books including The Rise of the Creative Class , and it suggests a real opportunity for organizations and communities to attract top talent in the future. if we are up to seizing the moment. Are you? Florida "sees the gravitational pull away from Wall Street and toward more creative industries as part of a necessary economic recalibration.

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Continued Discussion 1/16/09 - by Steven Davis, CAE

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion – 1/14/09. Leadership … Continued Discussion 1/28/09 » Leadership … Continued Discussion 1/16/09. Leadership … Continued Discussion 1/16/09. The quote I would like to discuss in this post is from Oprah Winfrey, and it is a quote that resonates right through me.

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Short Sighted

Guilt by Association

There’s a hotel in Las Vegas that charges guests $5 to receive a FedEx package. Most hotels still charge you $15 a day for an internet connection. Most airlines charge $15 or $25 to check baggage. A few will charge you the same to reserve an aisle seat. Some banks charge you extra to see a teller in person. Some gas stations charge you a buck if you want to put air in your own tires.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Creating NPO Innovation Capacity in a Downturn

High Context

Google announced this week that they are closing down several sites and services. According to reports they are eliminating some redundant services (Google Video being a good example of that) while closing others that never performed. Peter Drucker, in Innovation and Entrepreneurship , said that the single thing that highly innovative companies had in common was that they were ruthless in killing programs, products or services that no longer created value.

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The Deep Freeze

Associations Live

Someone, anyone, please remind me why we live in Minnesota? -25 - Ridiculous!

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Social Publishing: Scribd as a Tool for Nonprofit Outreach

Wild Apricot

There are any number of ways a nonprofit can make a document available to readers online. Put the text on your website, email it, offer a PDF for download, even embed a Powerpoint presentation in a web page. Combine the convenience of online document sharing with the power of social networking, however, and "social publishing" could ramp up your outreach.( read more ).

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Gaming the System

Idea Architects

Doubt that gaming is becoming a core marketing strategy? This New York Times article about the Army Experience Center in Philadelphia might challenge your mindset. Gaming is not a new tool in the military's recruitment approach. Along with several corporations and a few nonprofits, the military has used video games the past few years to market their opportunities and appeal to a younger generation.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Leadership ? Continued Discussion ? 1/14/09 ? on Leadership.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion – 1/13/09. Leadership … Continued Discussion 1/16/09 » Leadership … Continued Discussion – 1/14/09. Leadership … Continued Discussion – 1/14/09. The quote that I would like to discuss in this post comes from Mike Molino, who is the president of the Recreation Vehicle Dealers Association.

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Six Podcasts That Will Make You Smarter

Guilt by Association

I got my iPod about two years ago and it has since become my faithful morning drive time companion. (I love Red Sox talk on the radio as much as any red-blooded New Englander, but those 10-minute commercial breaks are killing me!). The music’s great, but the Ipod + iTunes have also become one of my major learning tools. Let me share six of the podcasts I subscribe to that are almost always worth my time.

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Jared Spool and The $300 Million Button

High Context

Great story from Jared Spool this week: The $300 Million Button. It’s hard to imagine a form that could be simpler: two fields, two buttons, and one link. Yet, it turns out this form was preventing customers from purchasing products from a major e-commerce site, to the tune of $300,000,000 a year. What was even worse: the designers of the site had no clue there was even a problem.

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