July, 2014

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Good Leaders Know They Don’t Know Everything

Association Leaders

'If you study leadership, read about great leaders throughout history, or even if you just think about what you should do (and not do) to be a good leader, you may come away with a very wrong conclusion – that good leaders are always the smartest people in their organization and therefore have all the answers. If you look a little deeper in your examination of leadership and great leaders though, you will discover that the very best leaders, the ones who were able to sustain greatness for

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19 Free Non-profit Webinars For August 2014

Wild Apricot

'This August there are 19 free non-profit webinars in our round-up – on hot topics such as: “Getting started with video”; “Storytelling basics”; “Supercharging corporate donations” and much more!

Video 266
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Meet You in Nashville: Where to Eat during #ASAE14, part 2

Reid All About it

'I’ve already written one post about dining in Nashville that focused on downtown restaurants – the ones closest to the Music City Center. But there’s more! Rolf & Daughters ( Twitter , Instagram ). 700 Taylor St., 2 miles/8 minute drive from the MCC. Just a short cab (or Uber) ride away is the Germantown neighborhood. During the digitalNow conference a bunch of friends and I went there to have dinner at Rolf & Daughters.

Nashville 258
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Adopting the Mission Command Mindset

Spark Consulting

'A few weeks ago, the Washington Post ran an article about some of the latest developments in military leadership , and, as part of it, they shared the idea of the Mission Command Mindset. At its simplest, Mission Command dictates that senior leaders provide guidance and intent — the what and the why — and that subordinate leaders have maximum latitude to design the how.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Happy employees, big dollars

Aaron Wolowiec

'I remember the first time a boss took me out to lunch for a job well done. It was my first job out of college, and the editorial staff had just launched our newly designed magazine. As editor, I wrote and scrutinized thousands of words. I’m pretty sure the designer and I spent weeks staring at a computer screen and proofs. I’m fairly certain the lunch wasn’t that amazing.

Report 191

More Trending

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How much is too much?

Mariner

'Most can agree that we receive way too many emails in the course of a day. What’s more maddening, besides the increasing amount of spam (that’s another post), is the constant barrage of emails from a single source, i.e., the vendor that sends daily updates on products and services, or the e-letter that comes in 2-3 times a day with the “latest news.

Course 160
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Volunteers Please Come Back

Wild Apricot

'Here''s a look at survey findings (and SlideShare presentation) that offer insight into what motivates repeat volunteers.

Survey 310
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Does Your Board Act as Your Innovation Committee?

Eric Lanke

'image source I found this post of the Harvard Business Review blog thought-provoking. It advocates for corporate boards to serve as a kind of innovation committee for the corporations they are put in place to safeguard. In one example, the post talks about the movement as it is afoot at Diebold, a manufacturer of ATMs and security systems.in conducting its annual self-evaluation, the board found that a number of its directors had recommended that a board committee be created to work explicitly

Committee 153
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Getting Your Donors (Members?) To Fall In Love

Spark Consulting

'I often find that the cause-oriented/fundraising nonprofits do some awesome stuff associations could and should learn from. Case in point: this fantastic presentation by Big Duck ‘s Farra Trompeter on getting your donors to fall in love with you. Getting your donors to fall in love with you from Big Duck. Key points for associations: It’s all about lifetime value, whether we’re talking donors or members, so retention is critical.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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If Events Could Talk: 10 Strategies for Fueling a Powerful Voice

Aaron Wolowiec

'Has your association conducted a communication audit within the last three years? More specifically, are your meetings and publications teams working together to ensure your association’s events are effectively marketed? If your events suffer from stagnant or declining attendance, sponsors or exhibitors – or if you have difficulty securing quality speakers – the answer lies not in a silo, but rather in your team.

Sample 184
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Authority and Accountability

Jamie Notter

'This is a guest post by Thad Lurie, Chief Operating Officer at EDUCAUSE. au·thor·i·ty: the power to determine, adjudicate, or otherwise settle issues or disputes; jurisdiction; the right to control, command, or determine. ac·count·a·ble: subject to the obligation to report, explain, or justify something; responsible; answerable. Questions around authority and accountability in organizations can be heavily entangled with both cultural challenges and process questions, and are not easily addre

Maine 131
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Surest way to lose a volunteer.

Mariner

'I came across Ashima Goyal-Siraj ’s piece in Volunteer weekly , The “Oh! by the way” trap. It’s in response to an article. by Thomas McKee on the same subject, and one that I—and just about any volunteer—can relate to.

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Software News July 2014: 5.1 Is Here and Mobile App Coming Soon

Wild Apricot

'This month''s Software News outlines the exciting enhancements launched with Version 5.1 - just released! Also details on our upcoming mobile app.

Software 279
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Leadership Lessons on the Hiking Trail

Eric Lanke

'image source I spent the last week in Colorado on vacation. We made it an outdoor vacation as much as possible, with hiking and biking the dominant activities. I''m not an extreme sports kind of guy, but I do like doing things outdoors that in some small way test me and my capabilities. This was a family vacation, so our choice of outdoor activities was limited by the capabilities and comfort levels of my two young children.

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Three Keys to Inspire New Ideas from Staff

Spark Consulting

'What does it take for associations to succeed at innovation? I’ve been doing some research on innovation initiatives in associations for a client and had written a bit about it for the Spark blog a few weeks ago. I recently had the opportunity to speak with Mark Athitakis from ASAE about what I’d learned in a little more length, and he wrote the following piece for Associations Now.

Proposal 197
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Six Ways to Intersect Publications and Education Events

Aaron Wolowiec

'This month’s blog post is by Kim Howard, CAE, an award-winning publisher and president of Write Communications, LLC. Write Communications works with association leaders to create mission-aligned content for every channel for measurable results. She is the immediate past president of Association Media & Publishing. Howard can contacted at kim@writecommunicationsllc.com.

Education 170
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I Miss Social Media

Jamie Notter

'I am 47 years old, and I recognize that I am either in or headed to the “get off my lawn” stage of life. I find myself looking back at the old days more than I used to, and I frequently want to remind my teenage children that when I was growing up, I had to get out of my chair to change the television channel, rather than just swiping my finger across an iPad.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Proposing governance changes – what the CIPR did

Optimist Consulting

'Governance changes can be a difficult sell to members. They can be complex (and not always very interesting!) which can prove difficult to communicate to members in an engaging way. The key in my experience is to use a multi-platform and multi-message approach – you want to give members the greatest chance of receiving and understanding the message.

Proposal 130
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5 Hot Links For Associations and Non-profits

Wild Apricot

'This link round-up offers 5 hot links with insight into: "a big problem for associations", how an AMS can help with membership retention, tips on Post Traumatic Board Member Disorder, and more.

Tips 252
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7 Simple Upgrades to Improve Conference R.O.I.

Idea Architects

'You know the old adage, "don''t let perfect be the enemy of good." It''s tempting to hold off on making improvements until you''ve got just the right enhancements ready to really rock the return on investment (ROI) a participant gets from attending your workshop or conference. But while you toil away to build the perfect, your participants often find an immediate good and register for another event.

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Advocacy Do’s and Don’ts

Association Adviser

'Hank Berkowitz, Editor-in-Chief. One of the most eye-opening findings from our annual Association Communication Benchmarking Study this year was that “lobbying/advocacy efforts” has now supplanted “best practices,” “industry news/trends” and even “professional development” as the single most important topic to association leaders and their members.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Bonus content: Event Garde e-news – July edition

Aaron Wolowiec

'Cally Hill, Director of Client Relations. Q & A with Cally Hill, Director of Client Relations. Q: When you’re not working for Event Garde, what keeps you busy? A: I enjoy spending time with my family and watching Tigers baseball. Q: If you could meet one famous person, who would it be, and why? A: Tom Hanks. He has been my favorite actor since he was on the sitcom “Bosom Buddies” in 1980.

Content 138
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Cracking the Culture Code: Outsourcing In Order to Increase Engagement

Jamie Notter

'This is a guest post from Eric Lanke , the CEO of the Fluid Power Association. How does an association executive build and sustain the culture of his organization? Specifically, what is his role versus others in the organization’s hierarchy? Conventional wisdom says culture comes from the top and, in many respects, that’s true. But associations, like all organizations, are systems.

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6 things to consider when writing your organisation’s election manifesto

Optimist Consulting

'The next General Election is under a year away, taking place on 7 May 2015. Are you planning to produce your own manifesto on behalf of members? It can be a good exercise to clarify your organisation’s policy objectives, engage your members and raise your organisation’s profile. Those of you with public affairs teams have probably already started, but here are a few points to think about: 1) Start now.

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Key Insights To Help Inspire and Engage Millennials

Wild Apricot

'Here are highlights of the 2014 Millennial Impact Report and insights for non-profits and membership organizations.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Engage and Convert: Make Your Association’s Website Content “Web Friendly”

Vanguard Tech

'This is the second in a series of blog posts based on the “5 Website Improvements to Make in 5 Minutes (or Less)” that I co-presented with Maggie McGary at the ASAE Membership, Marketing and Communications Conference in June 2014. Each of these posts will cover one of the elements we discussed in more detail and today’s topic is Make your Content “Web Friendly” To get a sneak peek of future posts, view the slides from our session on Slideshare.

Content 95
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Lobbying and Advocacy News Is Tops for Association Professionals

Association Adviser

'According to our third annual Association Communication Benchmarking Study , information about lobbying and advocacy efforts is the single most important topic for association leaders these days. More than half (52.1 percent) of the 910 execs who responded to this question in our comprehensive annual survey said that news about lobbying/advocacy efforts was “highly important” to them.

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Association membership is on the rise

Aaron Wolowiec

'I love my Barnes and Noble membership. Last Christmas, I saved nearly $100 because I was a member. I also love my World Market membership because, well, I enjoy the wine discounts. And then, there’s my Public Relations Society of America membership, which provides professional development, networking opportunities and member-only must-haves for public relations junkies like me.