March, 2012

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What If Don Draper Ran Social Media for Your Association?

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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Tips and Tools for Engaging Youth Volunteers

Wild Apricot

Does your organization have a plan for recruiting and engaging the next generation of volunteers? Here are some tips and tools that might help.

Tools 289
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Adapt or Die

Reid All About it

Brian Solis, in his post, The Importance of Brand in an Era of Digital Darwinism , talks about tone-deaf brands like Netflix that didn’t engage with customers and didn’t monitor social network conversations, consequently screwing up and losing their customers’ trust: “Brands that fail to instill this level of confidence in consumers run the risk of falling to digital Darwinism.

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Adult learning principles – and what makes them relevant

Aaron Wolowiec

Part of being an effective educator, facilitator or content leader involves understanding how adults learn best. Andragogy is a theory that holds a set of assumptions about how adults learn. Specifically, andragogy places value on the process of learning. It uses approaches to learning that are problem-based and collaborative rather than didactic or rooted in lecture, and also emphasizes more equality between the instructor and the learner.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Thanks For Playing: The Eternal Butts in Seats Debate

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 29 March 2012. The Eternal Butts in Seats Debate. What do you notice - and reward - in your staff? Time at desk? Effort? Results? As youll soon discover, Im pretty clearly in one camp. Some places focus on hours. Were you there at 9 on the dot, did you take extra time at lunch, did you leave early?

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Content Recycling Tip

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Content 285
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Tips for Improving Email Effectiveness

Wild Apricot

Email continues to be one of the most popular online activities. So if you are using email to engage members or donors, here are a few tips for improving email effectiveness.

Tips 244
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Is Your Association the Online Hub for Ideas?

Reid All About it

Museums and associations, they’re more alike than you think. Nonprofit mission-driven membership institutions governed by member boards. Engaging audiences through education. Traditional and hierarchic cultures. Professional staff siloed in departments. Risk-averse and slow-moving. Striving to remain meaningful to a growing younger market. While volunteering in two different museums, I overheard many staff conversations: they worry about the same things we do.

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Bringing the next generation into governance

Golden's Rules for Association

When I ask association leaders (both volunteers and staff professionals) what their biggest long-term governance challenge is, the most frequent answer I hear back is the challenge of bringing the next generation of leaders on board. “Young people don’t volunteer the way we used to.” “They don’t have the time to devote to volunteering that [.].

System 148
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Thanks For Playing: Friday Top 5

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 30 March 2012. Friday Top 5. I recently spotted a large metal chicken sculpture on my evening walk, and it put me in mind of todays top 5: the Top 5 Funniest Things Ive Ever Read Online (warning: put down your drink before following any of these links): Viva la Roombalucion !

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How Do Leaders Stay on Top of Their Game?

Association Leaders

If you’re reading this blog, you’re probably a leader in your business, your association or both. As a leader, how do you stay on top of your game? What techniques do you utilize to remain a good or even great leader? More importantly, what are you doing to become a better leader? We all need to find ways to continuously improve. Leaders are no different.

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Playing to Your Strengths: Friday Fix

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Software 279
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Don't Let Technology Hurdles Crush Inspiration

Wild Apricot

Are technology hurdles preventing your organization from sharing inspirational messages? Here's a look at a video by John Haydon that offers practical advice for removing those hurdles.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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2012 is the Year of the Girl

Reid All About it

100 years ago today , Juliette Gordon Low called her cousin and said “I’ve got something for the girls of Savannah, and all of America, and all the world, and we’re going to start it tonight!” She gathered 18 girls that night to form the first Girl Scout troop in the U.S. Today, the Girl Scouts of the USA has a membership of over 3.2 million girls and adults.

Handbook 171
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Preparing for an Entirely New Economy

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Preparing for an Entirely New Economy. Posted March 9, 2012. in Change , Humanize - 4 comments. Tweet. This article by Steve Denning on Forbes.com really hit me. Much of it cites Joe Stiglitz, a Nobel Prize winning economist who has an article in Vanity Fair that argues our current economic downturn isn’t just a cyclical dip, but the mark of a significant phase

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Thanks For Playing: World Water Day

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 22 March 2012. World Water Day. Its World Water Day , an annual event that focuses on the importance of protecting fresh water resources. And I found a cool and short TED talk about a terrific new device called the Water Canary which will allow water to be tested for safety in the field in post-natural disaster areas: Follow the link above for more information about this critical topic and what you

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Are you Harnessing Positive Energy from your Workforce?

Association Leaders

Over the last several years leaders of businesses all over the US, and even the world have had to engage their workforce to work harder and work more for less. These are the realities of the economy we all are living and working in. Perhaps at no time have leaders had as great a challenge as they are now faced with: Engaging employees. Engaging employees means creating and harnessing their positive energy toward great things for the company.

Report 163
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Associations Improve Bottom-line with Non-Dues Based Revenue

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Revenue 200
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Facebook Marketing for Dummies

Wild Apricot

If you are new to Facebook or wondering how to manage the new timeline layout - here's a look at John Haydon's new book and video tutorial.

Marketing 249
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New Member Onboarding (Part 1)

Reid All About it

There’s a restaurant saying, “turn ‘em and burn ‘em.” Get customers in the seats and back out the doors as quickly as possible. Although turning tables helps the cash register, you risk alienating customers if they think you’re only interested in their money, not their dining experience. I thought of “turn ‘em and burn em” recently when I read this in MGI’s Membership Marketing Benchmark Report : for every dollar spent on recruitment, associations spend only 27 cents on new member onboarding and

Phoenix 158
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Eric Lanke: Provocative Proposals for Change

Eric Lanke

Eric Lanke. Association executive and author. Pages. Home. Leadership. Innovation. Member Engagement. Generations. Books Read. Fiction. Monday, March 12, 2012. Provocative Proposals for Change. image source. I just finished reading an advance copy of Shelly Alcorn s " Provocative Proposals for Change ," a report she authored based on Appreciative Inquiry interviews she conducted with more than 200 association executives (including me).

Proposal 135
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Thanks For Playing: Super Swap Recap

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 20 March 2012. Super Swap Recap. About two weeks ago, ASAE-GW held the latest Super Swap. This one had a slightly different format: in the morning, we had three short presentations, each of which included some structured activity/discussion time, followed by a table topic networking lunch, followed by the more traditional concurrent swap sessions.

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78% of membership bodies are finding it difficult to retain members

Optimist Consulting

Recently I helped the MemberWise Network with their membership body survey, looking at how the current climate is affecting the membership sector. Below are the results displayed as an infographic. How does your organisation compare? Thanks to Ian Harrison for the design.

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Who Are Your Sales People?

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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It’s Non-profit Video Awards Season!

Wild Apricot

Non-profits are competing for awards through the DoGooder Nonprofit Video Awards and the TechSoup Digital Storytelling Awards. Here are the details on how to vote for your favourite videos and attend the awards and screening party.

Video 221
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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New Employee Orientation: What’s on Your Agenda?

Reid All About it

I fell into the association world. During the first interview my future boss and I hit it off talking about food and travel. The position sounded interesting so I bit. I’m not the only one. I bet many of you accidentally landed in associations. After that first job, we were hooked. We were promoted or moved to another association. We learned that despite some similarities, each association is unique.

Handbook 155
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Association Subculture: The Raccoon Principle - Maybe It's You

Association Subculture

skip to main | skip to sidebar. Monday, March 19, 2012. The Raccoon Principle - Maybe Its You. Mark and I happen to be fans of original artwork depicting various wildlife. This is a picture of a recent addition to our collection. I met the artist and he told me the greatest story about a woman he met while he was drawing a similar raccoon picture. Apparently the woman came up to him and asked him why he would waste his artistic talents drawing pictures of such nasty animals.

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Thanks For Playing: Get Your Ideas Here!

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 06 March 2012. Get Your Ideas Here! What are you doing tomorrow? The answer better be "coming to the Super Swap at ASAE!". What are Super Swaps? Theyre an opportunity to learn from other association professionals and share your knowledge. The program mixes professional development, networking with peers, and great conversation in the association community.