April, 2012

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Choosing a Format for your Annual Report

Wild Apricot

This is the final post in our Annual Report blog series. It offers tips and ideas on the type of format - e.g., print, digital, video - that's right for your organization.

Report 238
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Community Managers: Are you a Captain, Deckboss or Greenhorn?

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Software 226
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Thanks For Playing: "My Members Don't Read!"

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 05 April 2012. "My Members Dont Read!". Raise your hand if youve heard this. Now raise your hand if youve SAID this. Everyones hands should be up by now. And we can all also relate to hearing, "I didnt know you did X! I really need that!" from our members.

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Test of a Great Leader – How you Lead your Family

Association Leaders

I work everyday to be a leader in my business. I develop a vision; get buy in for that vision from my team; give direction and measurable outcomes or expectations to my team members; I gather data from team members regarding how they’re doing in accomplishing their assigned outcomes and try to help them make adjustments as necessary. Seems kind of simple.

Team 209
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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New Member Onboarding (Part 2)

Reid All About it

How’s your first-year member retention rate? Not that great? You’re not alone. First year retention is a challenge for most associations, maybe because they spend much more money on acquiring new members than on guiding them into the associatio n. Last week I suggested several onboarding ideas , beginning with the application and welcome touches. The next touch: orientation.

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Transforming Your E-Newsletter

Wild Apricot

Here's a review of a Network for Good e-book on making the transition from a print newsletter to an email version. And for those wanting tips on refreshing an existing email newsletter, here's an article that might help.

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Gamification: Before You Implement the Technology.

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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Thanks For Playing: Brevity is the Soul of Wit

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 12 April 2012. Brevity is the Soul of Wit. And a picture is worth a thousand words, which is a good thing, because today, Ive been putting together my first IGNITE presentation. For those who arent familiar with the concept, you get 5 minutes and 20 slides to make your point.

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“It’s what you learn after you know it all that counts” – John Wooden

Association Leaders

One of the most important aspects of all great leaders is their desire to continually learn and therefore, to grow. I recently came across this video published by leadership guru, John Maxwell about learning. I couldn’t agree with it more. Click here to watch the video. I love the phrase, “Learn, Earn, Return” But I don’t think it’s a cycle where we move from one stage to the next.

Video 177
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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What associations can learn from TV show “The Voice” and TV network QVC

Aaron Wolowiec

Ha ha. I can only imagine what you’re thinking right now, but I promise there’s an important lesson here to be learned (at the very least, considered). This past weekend, I had a bit of time on my hands. I started by catching up on past episodes of “The Voice.” For those that don’t know, “The Voice” is an American Idol-style singing competition inviting vocalists from across the country to compete in three stages of competition: the blind audition, a battle phase and the live perform

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Association Conference Calls: Stay Productive

Virtual

784. That’s how many association conference calls I facilitate in the average year. With that many calls, I want them to be productive time. Here are seven habits that help keep calls that I facilitate more productive: Know who’s driving. So many calls are just adrift, it’s unclear who is charged with facilitating the call [.].

Products 158
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Tips for Association and Non-profit Annual Reports

Wild Apricot

Here's the first in our Annual Report blog series and details on our new Getting Started With Annual Reports guide and checklist.

Report 262
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2 Top Errors in Web Content

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Content 195
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Thanks For Playing: Reaching Detente With Your Chapters

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 10 April 2012. Reaching Detente With Your Chapters. One of the truisms of association management is that national/chapter relationships are often.fraught. Even though were all ostensibly on the same side, it doesnt always feel that way. Each side feels like the other is holding out on the them or trying to gain advantage, and the lack of trust that results makes it hard to communicate and to work to

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Rejuvenate Your Leadership

Association Leaders

Spring is a time of rebirth and rejuvenation. Flowers and plants begin to bud after a (usually) long cold winter; America’s favorite past-time, baseball, begins; College students from around the country travel to warm weather and beaches to celebrate; Christian and Jewish faithful celebrate Easter and Passover. These are all signs of Spring to me.

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Association Subculture: What Monkeys Know About Membership

Association Subculture

skip to main | skip to sidebar. Wednesday, April 11, 2012. What Monkeys Know About Membership. The video below is from a fascinating TEDTalk about animals and morality. It discusses our previous views of animal behavior seen through a lens of aggression and competition and how our understanding of animal (and also human behavior) has evolved and now points to different outcomes in terms of how animals value each other, cooperate and also evince a basic sense of fairness.

Video 154
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Context, confidence and authority

Golden's Rules for Association

The problem I have with most social networking is that you can’t ask follow up questions. Like a lot of people, I suppose, it took me a while to warm to Twitter and Facebook. I was initially put off by the sheer triviality of an overwhelming majority of the traffic. I mean really: I don’t [.].

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Telling Your Story Through Your Annual Report

Wild Apricot

Here are some tips and examples of how to tell your organization's story to make your annual report more engaging and compelling.

Report 255
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Revenue Numbers Aren't Strategy

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

Revenue 190
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Thanks For Playing: Looking into My Crystal Ball

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 26 April 2012. Looking into My Crystal Ball. Ill be speaking for DMAWs Bridge Conference in August. Leading up to the event, theyll be devoting a feature in their July issue of AdVents to“Fall 2012 Predictions from the Experts To Jump Start Your Year-end Planning.” They asked each speaker to answer (in 75 words or less) the question: What development, trend, or marketing innovation do yo

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Achieve more: How research should inform your association’s meetings strategy

Aaron Wolowiec

As part of my ongoing series titled “Achieve More,” I’m profiling this month the role of research in the development of compelling educational experiences that inspire learning, engagement and community. At least in my mind, there are two different types of professional development staff (and neither is better than the other, they are just different).

Strategy 146
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Association Subculture: Benefit Corporation Standards Institute, Inc.

Association Subculture

skip to main | skip to sidebar. Monday, April 9, 2012. Benefit Corporation Standards Institute, Inc. Officially Launched. I am pleased to announce the official launch of a new 501(c)(3) non-profit - the Benefit Corporation Standards Institute, Inc. (BCSI). I dont know how many of us in the third sector association sphere have been paying close attention to the movement to establish a new corporate structure in the United States known as the benefit corporation.

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Change is Not Hard

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Change is Not Hard. Posted April 24, 2012. in Change - 7 comments. Tweet. I have officially grown tired of the excuse that change is hard. Change is not hard. And it’s not change that people resist in organizations.

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Including A Login Box On Your Non-Wild Apricot Website

Wild Apricot

Many Wild Apricot customers only use the system for their members-only content, and have a different static website. Our latest tutorial provides the code for embedding a Wild Apricot login box on another site.

System 213
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Your Member Recruiting Campaign Will Fail Without This

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Thanks For Playing: Always the Last to Know: Infographics

Thanks For Playing

skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 09 April 2012. Always the Last to Know: Infographics. I love infographics. Although I dont have much in the way of skill myself in representing information visually, Im definitely down with the idea that people generally understand visual representations of information better than any other way it can be presented.

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IBMS: achieving a 25% response rate for their members’ survey

Optimist Consulting

Recently, I helped my client The Institute of Biomedical Science carry out a members’ survey. We were really pleased with the 25% response rate, and they are now looking at the feedback and preparing work plans. I thought it would be useful to share a few of the things we did, which I think helped to secure the good response rate: Gain Council/Board/Trustee buy-in – we were lucky that the Council were supportive of the project.

Survey 122
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Association Subculture: Sometimes It's How You Say It.

Association Subculture

skip to main | skip to sidebar. Thursday, April 19, 2012. Sometimes Its How You Say It. My daughter has a close friend whose mother is an English teacher. The other day my daughter came home laughing over the following sentence game (emphasize a different word each time you read it): I never said I stole your money. I never said I stole your money. I never said I stole your money.