September, 2017

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How to Deal with Difficult People in Your Meetings

Wild Apricot

If you’re dealing with a difficult person in your organization, here’s a system to identify the cause behind the difficulty, and how to turn these people into productive team members in your meetings.

How To 407
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How Online Communities Help Teams Build a Culture of Collaboration

Higher Logic

According to the Harvard Business Review , before technology made it possible for companies and organizations to connect with large groups of colleagues and stakeholders anywhere in the world in real time, the average team size was around 20 people. Today, however, it isn’t uncommon for people to work in teams comprised of upwards of 100 people—many of whom interact with one another virtually and not face-to-face.

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9 bells and whistles for your association’s career center solution

YourMembership

The value of your association operating a job board for members and job seekers has long been established. Non-dues revenue for you and access to qualified, relevant candidates for your membership top the list of well-known benefits. And, hence, you may have been operating an online career center for years, and using the same software. The post 9 bells and whistles for your association’s career center solution appeared first on YourMembership.

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How to Continue the Conference Learning Experience

WBT Systems

Conferences consume a great deal of your association’s time and financial resources. Should they take such a primary place in your association’s educational offerings? The truth is: conferences are not the most effective method of transferring knowledge. Attendees aren’t likely to retain the information they take in during those few days packed full of sessions.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food Weekly: 9.22.17

Reid All About it

The weekly list of free professional development and events for the association community… Politicians and pundits need to listen to these two women whose friendship survives their opposing politics. And, if you find yourself judging others because of their politics, you need to watch this TED video too. Hate to be bossy but their message is one that isn’t often heard amidst all the noise.

More Trending

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The Complete Nonprofit Compliance Checklist From an Expert

Wild Apricot

Use this expert's nonprofit compliance checklist to make sure your organization is doing everything it takes to remain in good standing with the IRS.

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5 Steps to Create a Sponsorship Program that Increases Non-Dues Revenue

Higher Logic

Sponsorship programs are tricky. Most associations have one (or have at least considered one), but are still fine-tuning the details. Is pricing too low? Too high? Do sponsors see the value in each sponsorship package? What do members think of the program? And what about your association? Is your program effective at increasing non-dues revenue ? To create a great sponsorship program, you need to answer each of these questions and more, balancing the needs of your association, your sponsors, and

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Part 2: Secret recipe for continuing education LMS success.

YourMembership

In last week’s post, I had the opportunity to dig into the first five ingredients of a winning learning management system (LMS) recipe. Today, I’ll share the eight remaining elements to ensure your association has sweet success with its continuing education (CE) programs. CE Management: Providing learners with an easy way to report and claim credits is paramount.

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9 Ways to Increase Online Student Engagement

WBT Systems

If you’ve taken a continuing education class, you’ve seen how students fade away over time. People get busy. They have trouble making class and keeping up with coursework. Or, they don’t get the support they need and lose motivation. Online learning presents additional challenges. Online students must have the motivation and discipline to work in isolation.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Association Brain Food Weekly: 9.15.17

Reid All About it

The weekly list of free webinars and events for the association community… We’re all Equif*cked. I swiped that word from TechCrunch —it’s a gem. Dave Coriale at DelCor Technology Solutions isn’t one to use that kind of language in public but he did share 12 steps association CEOs can take to avoid becoming the next Equifax —and avoid getting the axe.

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Membership 101: The Importance of Personalization

Spark Consulting

Associations are built on relationships. . Sure, we have boards of directors and bylaws and committee structures and membership structures and org charts and departmental structures and hierarchies and employee manuals and policies and procedures and AMSes and LMSes and CRM systems and CMSes and social media platforms galore, but when it comes down to it, we’re communities of people coming together to accomplish things we either couldn’t do at all, or couldn’t do as easily, alo

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How to Say “No” to Nonprofit Board Members

Wild Apricot

If you’re facing a difficult situation where you need to say a firm “no” to a board member, follow these five tips to help you frame the conversation in a constructive, collaborative way.

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3 Reasons Why Online Mentoring Programs Attract New Members

Higher Logic

Question: With regard to your association, what’s keeping you up at night? Answer 1: Not gaining new members. Answer 2: Figuring out how and where to acquire new members. These aren’t hypothetical examples. They are direct quotes from Marketing General’s 2017 Membership Marketing Benchmarking Report , which lists new member acquisition as one of the top three priorities for associations.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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10 ways your AMS increases member engagement

YourMembership

Is bottom-line revenue top of mind for your association? And, did you know member engagement is the biggest factor in revenue per member? The ROI of engagement is unique to each organization, but its importance to the overall health of an organization is clear. Engagement is one of the underlying motivations for implementing and maintaining. The post 10 ways your AMS increases member engagement appeared first on YourMembership.

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Unlock Your eLearning Differentiator & Iconic Advantage

WBT Systems

Technology continually creates new opportunities for your association’s educational programs, but it also lowers the barrier to entry for competitors to enter and disrupt your market. Think of all the organizations that now offer professional development to your members—how many of them existed even ten years ago? To stay top of mind (and top of market), you need to leverage your eLearning differentiator—your iconic advantage.

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Association Brain Food Weekly: 9.8.17

Reid All About it

The weekly list of free webinars and events for the association community… “Discomfort is the price of admission to a meaningful life.” It sure is. I heard these wise words from Susan David on an episode of The Good Life Project podcast. She’s the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life which I managed to snag for $1.99 a while back thanks to an alert from BookBub.

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Customer Interview: Before and After Accounts Payable Automation with Bill Gilbert

AvidXchange: Association Management

AvidXchange wants to make sure that you not only survive – but thrive – during your year-end closing process. That’s why we’ve organized a panel of financial thought-leaders and AvidXchange customers to share their personal best practices for a successful year-end closing. This live event, Tips & Tricks to Prepare for Year-End Close , will take place on September 21 at our new corporate campus located at the AvidXchange Music Factory.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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5 Must-Have Nonprofit Digital Marketing Tools

Wild Apricot

Here are the top 5 nonprofit digital marketing tools I’ve seen used most effectively. For each tool, I’ll show you how to use its best features and how much it costs.

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Why Data Analytics is Important and How to Budget Accurately

Higher Logic

Your community contains loads of member and customer data. When you analyze it, you gain access to all types of valuable insight: which users are most engaged, what topics they’re most interested in, who is contributing to discussions and the list goes on. That data becomes even more powerful when combined with data from other systems, like an AMS/CRM, email marketing, marketing automation platform or Google Analytics.

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Part 1: Secret recipe for continuing education LMS success.

YourMembership

The continuing education (CE) market is sweet. By some estimates, CE represents $47 billion of total formal training spending in the United States alone. So, it’s no surprise the CE market is attracting a broad spectrum of providers. Associations, for-profit commercial training companies, academic institutions and subject matter experts everywhere are competing for a slice of.

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Your Association Members & Customers Have an Ear for Podcasts

WBT Systems

Publicists are telling their clients, “Get a podcast.” Podcasting is the new talk radio, the new advertising, and the new book tour. It’s time your association gets a podcast too. By adding podcasts to your online learning curriculum and communication strategy, you will attract the attention and loyalty of members, customers, and prospects, while enhancing the impact of your educational content.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Association Brain Food Weekly: 9.29.17

Reid All About it

The weekly list of free professional development events for the association community… More M&A news this week: Personify bought Wild Apricot. DelCor’s Loretta DeLuca, Gretchen Steenstra, and Kathleen McQuilkin had a chat with Personify CEO Eric Thurston to get the deets. HubSpot explains how online search habits are changing and how topic clusters and pillar pages can improve your website’s SEO performance.

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Using visualization to create the chapter of the future

Mariner

How can you move members and legacy chapter systems into the future? Two associations – one state, one global – used visualization in two different ways to help evolve their models to meet their changing memberships.

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We Have Exciting News: Wild Apricot Has Been Acquired by Personify

Wild Apricot

We are thrilled to announce that Wild Apricot has been acquired by Personify, an Austin-based constituent management software company that shares our mission of serving and empowering membership and constituent-focused organizations. Read all the details here.

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The Most Overlooked Must-Haves (and Dos) in an Online Community

Higher Logic

Want some easy to create and implement ideas that will enhance, protect and engage your community? We’ve been in this industry for more than a decade, so we put together a list of what we consider are seven of the most underutilized online community features and processes. By making the most of these, you can save time and cut down pressure on your staff. 7 Overlooked Features and Best Practices for Your Online Community. 1.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Do We All Have a Seat at the Table?

Association Success

Including diverse voices and faces is so important for the success of your organization, as well as for society at large. “I was both surprised and pleased to learn that the ratio of women leaders in the nonprofit sector is much less out-of-balance than expected. We are fortunate that the percent of nonprofits run by women is much higher than the percentage of businesses run by women in for-profit sector.

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Board Decisions Quiz

Eric Lanke

As I said a few weeks ago, another association has invited me to speak at their Annual Leadership Conference on the subject of high-functioning association Boards. I'm going to hit four subjects during my presentation: Board selection , Board discussions , Board decisions, and Board succession. Each one is going to begin with a one-question quiz, with which I hope to take the temperature of the participants in the room.

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Association Brain Food Weekly: 9.1.17

Reid All About it

The weekly list of free webinars and events for the association community… This week’s photo is a preview of my weekend, but without the chair—can’t fit a chair like that in my backpack. We’re heading out on Sunday for our first backpack camping trip, the first of many, if all goes well. So, what did I enjoy reading this week… What happens when a membership prospect calls your association?

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