September, 2017

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How to Deal with Difficult People in Your Meetings

Wild Apricot

If you’re dealing with a difficult person in your organization, here’s a system to identify the cause behind the difficulty, and how to turn these people into productive team members in your meetings.

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9 bells and whistles for your association’s career center solution

YourMembership

The value of your association operating a job board for members and job seekers has long been established. Non-dues revenue for you and access to qualified, relevant candidates for your membership top the list of well-known benefits. And, hence, you may have been operating an online career center for years, and using the same software. The post 9 bells and whistles for your association’s career center solution appeared first on YourMembership.

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Association Brain Food Weekly: 9.22.17

Reid All About it

The weekly list of free professional development and events for the association community… Politicians and pundits need to listen to these two women whose friendship survives their opposing politics. And, if you find yourself judging others because of their politics, you need to watch this TED video too. Hate to be bossy but their message is one that isn’t often heard amidst all the noise.

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How Online Communities Help Teams Build a Culture of Collaboration

Higher Logic

According to the Harvard Business Review , before technology made it possible for companies and organizations to connect with large groups of colleagues and stakeholders anywhere in the world in real time, the average team size was around 20 people. Today, however, it isn’t uncommon for people to work in teams comprised of upwards of 100 people—many of whom interact with one another virtually and not face-to-face.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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How to Continue the Conference Learning Experience

WBT Systems

Conferences consume a great deal of your association’s time and financial resources. Should they take such a primary place in your association’s educational offerings? The truth is: conferences are not the most effective method of transferring knowledge. Attendees aren’t likely to retain the information they take in during those few days packed full of sessions.

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The Complete Nonprofit Compliance Checklist From an Expert

Wild Apricot

Use this expert's nonprofit compliance checklist to make sure your organization is doing everything it takes to remain in good standing with the IRS.

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Part 2: Secret recipe for continuing education LMS success.

YourMembership

In last week’s post, I had the opportunity to dig into the first five ingredients of a winning learning management system (LMS) recipe. Today, I’ll share the eight remaining elements to ensure your association has sweet success with its continuing education (CE) programs. CE Management: Providing learners with an easy way to report and claim credits is paramount.

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Association Brain Food Weekly: 9.15.17

Reid All About it

The weekly list of free webinars and events for the association community… We’re all Equif*cked. I swiped that word from TechCrunch —it’s a gem. Dave Coriale at DelCor Technology Solutions isn’t one to use that kind of language in public but he did share 12 steps association CEOs can take to avoid becoming the next Equifax —and avoid getting the axe.

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5 Steps to Create a Sponsorship Program that Increases Non-Dues Revenue

Higher Logic

Sponsorship programs are tricky. Most associations have one (or have at least considered one), but are still fine-tuning the details. Is pricing too low? Too high? Do sponsors see the value in each sponsorship package? What do members think of the program? And what about your association? Is your program effective at increasing non-dues revenue ? To create a great sponsorship program, you need to answer each of these questions and more, balancing the needs of your association, your sponsors, and

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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9 Ways to Increase Online Student Engagement

WBT Systems

If you’ve taken a continuing education class, you’ve seen how students fade away over time. People get busy. They have trouble making class and keeping up with coursework. Or, they don’t get the support they need and lose motivation. Online learning presents additional challenges. Online students must have the motivation and discipline to work in isolation.

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Membership 101: The Importance of Personalization

Spark Consulting

Associations are built on relationships. . Sure, we have boards of directors and bylaws and committee structures and membership structures and org charts and departmental structures and hierarchies and employee manuals and policies and procedures and AMSes and LMSes and CRM systems and CMSes and social media platforms galore, but when it comes down to it, we’re communities of people coming together to accomplish things we either couldn’t do at all, or couldn’t do as easily, alo

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How to Say “No” to Nonprofit Board Members

Wild Apricot

If you’re facing a difficult situation where you need to say a firm “no” to a board member, follow these five tips to help you frame the conversation in a constructive, collaborative way.

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10 ways your AMS increases member engagement

YourMembership

Is bottom-line revenue top of mind for your association? And, did you know member engagement is the biggest factor in revenue per member? The ROI of engagement is unique to each organization, but its importance to the overall health of an organization is clear. Engagement is one of the underlying motivations for implementing and maintaining. The post 10 ways your AMS increases member engagement appeared first on YourMembership.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food Weekly: 9.8.17

Reid All About it

The weekly list of free webinars and events for the association community… “Discomfort is the price of admission to a meaningful life.” It sure is. I heard these wise words from Susan David on an episode of The Good Life Project podcast. She’s the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life which I managed to snag for $1.99 a while back thanks to an alert from BookBub.

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3 Reasons Why Online Mentoring Programs Attract New Members

Higher Logic

Question: With regard to your association, what’s keeping you up at night? Answer 1: Not gaining new members. Answer 2: Figuring out how and where to acquire new members. These aren’t hypothetical examples. They are direct quotes from Marketing General’s 2017 Membership Marketing Benchmarking Report , which lists new member acquisition as one of the top three priorities for associations.

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Unlock Your eLearning Differentiator & Iconic Advantage

WBT Systems

Technology continually creates new opportunities for your association’s educational programs, but it also lowers the barrier to entry for competitors to enter and disrupt your market. Think of all the organizations that now offer professional development to your members—how many of them existed even ten years ago? To stay top of mind (and top of market), you need to leverage your eLearning differentiator—your iconic advantage.

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Do We All Have a Seat at the Table?

Association Success

Including diverse voices and faces is so important for the success of your organization, as well as for society at large. “I was both surprised and pleased to learn that the ratio of women leaders in the nonprofit sector is much less out-of-balance than expected. We are fortunate that the percent of nonprofits run by women is much higher than the percentage of businesses run by women in for-profit sector.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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5 Must-Have Nonprofit Digital Marketing Tools

Wild Apricot

Here are the top 5 nonprofit digital marketing tools I’ve seen used most effectively. For each tool, I’ll show you how to use its best features and how much it costs.

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Part 1: Secret recipe for continuing education LMS success.

YourMembership

The continuing education (CE) market is sweet. By some estimates, CE represents $47 billion of total formal training spending in the United States alone. So, it’s no surprise the CE market is attracting a broad spectrum of providers. Associations, for-profit commercial training companies, academic institutions and subject matter experts everywhere are competing for a slice of.

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Association Brain Food Weekly: 9.29.17

Reid All About it

The weekly list of free professional development events for the association community… More M&A news this week: Personify bought Wild Apricot. DelCor’s Loretta DeLuca, Gretchen Steenstra, and Kathleen McQuilkin had a chat with Personify CEO Eric Thurston to get the deets. HubSpot explains how online search habits are changing and how topic clusters and pillar pages can improve your website’s SEO performance.

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Why Data Analytics is Important and How to Budget Accurately

Higher Logic

Your community contains loads of member and customer data. When you analyze it, you gain access to all types of valuable insight: which users are most engaged, what topics they’re most interested in, who is contributing to discussions and the list goes on. That data becomes even more powerful when combined with data from other systems, like an AMS/CRM, email marketing, marketing automation platform or Google Analytics.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Your Association Members & Customers Have an Ear for Podcasts

WBT Systems

Publicists are telling their clients, “Get a podcast.” Podcasting is the new talk radio, the new advertising, and the new book tour. It’s time your association gets a podcast too. By adding podcasts to your online learning curriculum and communication strategy, you will attract the attention and loyalty of members, customers, and prospects, while enhancing the impact of your educational content.

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Customer Interview: Before and After Accounts Payable Automation with Bill Gilbert

AvidXchange: Association Management

AvidXchange wants to make sure that you not only survive – but thrive – during your year-end closing process. That’s why we’ve organized a panel of financial thought-leaders and AvidXchange customers to share their personal best practices for a successful year-end closing. This live event, Tips & Tricks to Prepare for Year-End Close , will take place on September 21 at our new corporate campus located at the AvidXchange Music Factory.

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We Have Exciting News: Wild Apricot Has Been Acquired by Personify

Wild Apricot

We are thrilled to announce that Wild Apricot has been acquired by Personify, an Austin-based constituent management software company that shares our mission of serving and empowering membership and constituent-focused organizations. Read all the details here.

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Breaking Down the Walls at Your Next Event

Association Success

Don't let your conference fall flat - here are 6 tips to help you engage and inspire your attendees! We all have been there. We have registered for that conference, rearranged our work and personal schedules, stood in airport lines and managed flight delays – all with eager anticipation for a great two or three days of learning and networking. But something happens.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Association Brain Food Weekly: 9.1.17

Reid All About it

The weekly list of free webinars and events for the association community… This week’s photo is a preview of my weekend, but without the chair—can’t fit a chair like that in my backpack. We’re heading out on Sunday for our first backpack camping trip, the first of many, if all goes well. So, what did I enjoy reading this week… What happens when a membership prospect calls your association?

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The Most Overlooked Must-Haves (and Dos) in an Online Community

Higher Logic

Want some easy to create and implement ideas that will enhance, protect and engage your community? We’ve been in this industry for more than a decade, so we put together a list of what we consider are seven of the most underutilized online community features and processes. By making the most of these, you can save time and cut down pressure on your staff. 7 Overlooked Features and Best Practices for Your Online Community. 1.

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Low Member Engagement is not Necessarily a Sign of Unhappiness

Smooth The Path

Parent involvement varies widely in schools. Some parents attend the parent-teacher meetings. Some parents fundraise and chaperone field trips. Some parents spend hours each week on leading the PTA. The parent who is minimally involved might be just as happy about their involvement and with the school overall as the parents who are extensively involved.