October, 2024

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Engaging Today’s Members

Spark Consulting

In one of the breakout rooms in yesterday’s monthly Prometheus Consortium First Tuesday Zoom , we focused on member engagement. Some of the usual topics came up – member-centric (versus association-centric) engagement , the unassailable math of online community success, specific issues and trends in the particular professions and industries participants’ association serve – but there were a few fresh takes, too.

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Association certifications 101: How to drive membership growth

NetForum

How much value has your organization placed on association certifications? Today, professional certifications are increasingly recognized as an essential tool for career advancement. However, association professionals and members are currently divided on the importance of certifications and credentialing associations. The latest Association Trends Research found that 51% of members value certifications or credentials, while only 37% […] Association certifications 101: How to drive membersh

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What Do Members Want?

Association Analytics

Members are the backbone of any association. Not a deep thought, not particularly revelatory, just something that is. This is the thought that should – and for the most part does – drive the actions, plan, and thoughts of what association professionals do in their day-to-day and their long-term planning. And yet, time and again, the biggest need, the most basic question that associations have is, what do members want?

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How to Create a Winning Volunteer Newsletter: Ideas, Examples and Templates to Inspire

Wild Apricot

Do you find yourself sending a thousand emails to your volunteers that never get opened? Here's why you might want to send them a volunteer newsletter instead, plus great examples and templates you can use.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Data-Driven Strategies to Revolutionize Your Association’s Content Marketing

Association Analytics

The role of the marketer – particularly in associations, and especially focusing on content delivery – has changed drastically over the last decade, perhaps and only seems to be speeding up. Associations are facing an issue of an increasingly digitized membership, and need to roll with the times to make sure their messaging and content reach the right eyes and ears, at the right time.

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Lead Generation for Nonprofits: 9 Essential Strategies to Attract Donors

Wild Apricot

Learn effective strategies to grow your nonprofit's donor base, engage supporters and drive meaningful impact with lead generation. Learn tips, tools, and best practices to maximize your organization's outreach.

Strategy 243
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2025 Industry Trends for Community Managers

AvidXchange: Association Management

For community association management (CAM) companies, staying updated on industry trends is important for maintaining efficient operations, meeting evolving resident needs, and adopting new technologies. In August 2024, AvidXchange surveyed 500 accounting and finance leaders to learn their top priorities and concerns for 2025. Our “ 2025 Finance Focus ” guide shares details on the top seven trends that emerged from their responses.

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Reimagining leadership in associations

The Association 100

On The A100 Podcast , Margaret Vitullo of the Linguistic Society of America shares her innovative approach to leadership and member engagement. Vitullo dives into challenges facing scholarly societies, including shifts in revenue models and evolving member expectations. She introduces “fractal leadership,” a model focused on shared responsibility and community at all levels.

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Feeling Othered at the Association Breakfast Table

AssociationChat

Enhancing Food & Beverage Inclusivity at Association Events In today’s fast-paced, diverse world, creating inclusive and memorable experiences at association events requires an eye for detail and a commitment to meeting everyone’s needs. Our latest episode, previously titled, “Creating Inclusive F&B Experiences in Association Events,” but now called, “Feeling Othered at the Association Breakfast Table” takes a look at the often ignored yet critically i

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Association Brain Food: 10.18.24

Reid All About it

The weekly list of free educational events and resources for the association community… “Life starts all over again when it gets crisp in the fall.” —F. Scott Fitzgerald Membership survey. Please spare seven minutes to participate in iMIS’s Membership Performance Benchmark Survey. For the tenth year, they’re uncovering industry trends in membership engagement and retention levels, digital transformation, and more by gathering input from association professionals.

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What Do You Reward?

Spark Consulting

Novelty or loyalty? We’ve all heard the come-ons: Switch your cable/cell/Internet/long distance provider and we’ll give you gifts, or better pricing, or premium services for free, or whatever. Everybody’s always looking for new customers, right? Association professionals should know better. But we don’t. We know that a retained member is more valuable than a new member.

Price 195
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501(c)(6) vs 501(c)(3): Simplifying Nonprofit Classifications

Wild Apricot

Learn the key differences between a 501(c)(3) and a 501(c)(6) organization. How do these classifications impact your revenue streams and how to maintain compliance.

Revenue 375
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4 Social Media Tips for Associations

GrowthZone

A successful association social media strategy doesn’t have to be a challenge. Simply follow the formula to navigate your way to an effective social media presence. The #1 Social Media Rule: Post things that are interesting, informative, and relevant to your members. See the rest of the formula along with post ideas for each category in the Association Social Media Survival Kit: Quick & Clever Social Media Posts.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Advancing DEIA in scholarly publishing

The Association 100

In my role, I aim to embed diversity, equity, inclusion and accessibility into all facets of our publication’s ecosystem. DEIA is fundamentally core to our strategic plan. Through targeted initiatives like our name change policy, accessibility audits and the creation of our DEIA committee, we ensure these principles are at the forefront of everything we do.

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Multi-Channel Marketing: The Key to Reaching Supporters

NXUnite

Marketing researchers have found that it takes an average of eight touchpoints for a sales prospect to consider a purchase. This principle holds true in both the for- and nonprofit sectors, meaning your organization needs to reach your supporters where they are over and over again to inspire support. Contacting supporters across multiple channels is called multi-channel marketing, and it’s often the key to acquiring new donors.

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Association Brain Food: 10.25.24

Reid All About it

The weekly list of free educational events and resources for the association community… “Wild is the music of the autumnal winds amongst the faded woods.” —William Wordsworth Hurricane recovery. Association Executives of North Carolina has gathered resources for those who want to support the recovery efforts of people in western NC. Or, Love Asheville From Afar by shopping at online stores or contributing to fundraising efforts in Asheville.

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Power With versus Power Over

Spark Consulting

There are (at least) two ways of thinking about power in interpersonal relationships: Power Over and Power With (sometimes recast as “Power To”). What’s the difference? Power OVER is about scarcity, rules, procedures, compliance, competition, rewards and threats, hoarding information, assigning blame, fear and skepticism, exclusion, silos, and control.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to Recruit Volunteers from Start to Finish: 4 Phases to a Successful Volunteer Program

Wild Apricot

Recruiting volunteers doesn't have to be difficult. Create your own recruitment process and engage your volunteers with tips from this amazing guide!

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Get cozy with the Salesforce Winter ‘25 product release updates

Nimble AMS

The chill of winter is in the air, and Salesforce has rolled out an exciting lineup with the Winter ’25 product release. Don’t miss out on the latest innovations and enhancements! Check out our blog for the top four Salesforce Winter ‘25 product updates and learn how your organization can take advantage of these powerful new features. 4 Salesforce Winter ‘25 product release highlights Are you looking to enhance your association’s productivity and simplify your processes?

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Building member engagement and personalization with ASIS International’s CSO Center

The Association 100

In a recent A100 video interview , recorded live at ASAE’s 2024 Annual Conference, I had the pleasure of talking with Carla Lochiatto, IOM, CAE, director of the CSO Center for ASIS International. Lochiatto shared the innovative strategies ASIS has implemented to boost membership engagement, with a focus on the power of personalization. One standout initiative is the New Member Ambassador Program, where seasoned members are paired with new members to foster early connections and provide tailored

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4 Tips for Getting to Know Your Major Donor Prospects

NXUnite

Major gifts continue to sustain nonprofits, representing almost 75% of total fundraising dollars in the latest Fundraising Effectiveness Project report. To maintain this momentum and secure more major gifts for your organization, it’s critical to target the right prospects and get to know them personally. After all, prospects need to trust your organization before they’ll consider giving, and this trust goes both ways.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Association Brain Food: 10.11.24

Reid All About it

The weekly list of free educational events and resources for the association community… Hurricane Helene. Less than 1% of households in the hardest-hit mountain counties of North Carolina are protected by the National Flood Insurance Program. People have lost their homes, perhaps their businesses or jobs, and all their worldly goods. I can’t even fathom the loss of lives—we haven’t yet heard the worst of it.

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Association Climate Action Coalition Launches Resource Library

Spark Consulting

The Association Climate Action Coalition , a Community of Practice of experienced association consultants, executives, and advisors who have convened to address one of the most pressing issues of our time, has just launched our new Resource Library. The library offers podcasts, webinars, white papers, articles, tools, news, and other resources related to the Anthropocene climate disruption; the ways it will affect associations’ internal operations, member-facing programs, products, and ser

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Nonprofit Direct Mail Fundraising Tips and Best Practices

Wild Apricot

Nonprofit direct mail fundraising is a great way to find new donors. Here are our best tips for making sure your campaign is a success.

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Involve your entire team for AMS implementation success

Aptify

Association leaders: Here’s how to involve a cross-functional team in each step of the AMS implementation process to help ensure a successful project. Association management software (AMS) allows your organization to consolidate data and processes into a single tool, while eliminating much of the work associated with manual data entry, multiple databases, and other redundant and time-consuming aspects of running an association.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Creating member-centric experiences with empathy and innovation

The Association 100

On The A100 Podcast , Nathan Chamberlain, director of membership for the American Association of Nurse Anesthesiology, shares his expert insights into building member value through empathy-driven strategies and cutting-edge technology. Chamberlain discusses how AANA prioritizes fast, accurate member services and explores their innovative micro-credentialing program, designed to meet members’ evolving educational needs.

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How to Streamline Your Nonprofit’s Payroll Process: 3 Tips

NXUnite

Administrative tasks are the foundation upon which your nonprofit’s accomplishments are built. When your organization t operates efficiently, you can spend less time worrying about internal tasks and more time fulfilling your mission. Administrative tasks aren’t strictly limited to organizing donor data or handling cash and non-cash donations. Recording financial transactions so that you can produce a financial scorecard monthly is just as important to long-term sustainability.

Process 130
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Association Brain Food: 10.4.24

Reid All About it

The weekly list of free educational events and resources for the association community… “ As long as autumn lasts, I won’t have enough hands, canvas or colors to paint the beautiful things that I see.” ~Vincent van Gogh Generations. It’s time to ditch tired generational stereotypes , says Jennifer N. Dienst at PCMA Convene. Generational labels lead to negative outcomes.

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