February, 2007

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Wild Apricot Blog : Getting the most from Web 2.0 technology for non-profits

Wild Apricot

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That Thing Called TED

Idea Architects

It was about a year ago that my mind was expanded, challenged, and inspired through my first attendance at TED. Client commitments will preclude my participating this year, but I recently discovered a short CBS News video clip highlighting last year's conference. near the end you'll even see my 6'6" frame block your sgihting of other things more important.

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Executive Connections: EPA : The Fight Continues

Executive Connections

Executive Connections. « CBCs Secret Weapon: SLA Members! | Main. | Mission: Advocacy » 27 February 2007. EPA : The Fight Continues. After months of wrangling with the U.S. Environmental Protection Agency over plans to slash services at its network of regional specialty libraries , the matter was front and center February 6 when the Senate Environment and Public Works Committee took up the matter with EPA Administrator Stephen Johnson at a public hearing.

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Wild Apricot Blog : Basics of email marketing for nonprofits

Wild Apricot

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Letting the Crowds Speak

Idea Architects

If you had a million dollars to invest, would you leave it in a savings account drawing only a few percentage points of interest? Financial planners around the world would hope not. Yet every day associations leave significant assets in the form of member interest, expertise, and intellectual capital to accrue value in lower-yield, traditional forums.

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Cultivating Consumption

Idea Architects

We all have them: songs you can set to repeat and never grow tired of; movies you own that you watch over and over again; a syndicated sitcom episode for which you know all the dialogue. Over time such adoration earns you a well-deserved moniker reserved for the true believers: a Parrothead if you frequent Jimmy buffet concerts, etc. So why don’t companies and organizations more easily enable such devotion?

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Executive Connections: CBC's Secret Weapon: SLA Members!

Executive Connections

Executive Connections. « And the Envelope Please. | Main. | EPA : The Fight Continues » 08 February 2007. CBCs Secret Weapon: SLA Members! If you haven’t already, take a moment to read this great interview with SLA Member Michele Melady: CBCs Secret Weapon: Our Reference Library. Here we have yet another example of the very best this profession has to offer; Michele and the library team at CBC are a shining example of stellar customer service, a subject that I talk about often.

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