February, 2009

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Case Study: Community Membership Websites Help to Keep Neighborhoods Safe

Wild Apricot

When a series of home and auto burglaries hit the community of Seven Oaks, Florida, last summer, Andy Denbo of EdgeLineTech.com responded by launching a new website, SevenOaksWatch. The site’s main focus was to gather information, keep residents informed of crimes in the neighborhood, and possibly to help establish a community Crime Watch Patrol. Revamped with a members-only login system to ensure its users’ privacy, the website took off — and soon grew into a full-fledged multi-purpose communit

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Profiting from Green Meeting Strategy ? Beyond the Feel Good.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Good Meeting Strategy Reduces Risk Abroad. Attracting International Members and Assessing Whether to Go Global » Feb. 05. 2009.

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What's Behind Door Number Three?

Idea Architects

It's easy to feel a bit smug when things don't work out quite as planned and you simply shift gears to your pre-determined Plan B. But the current uncertainty requires you to cover a bit more of the alphabet in the options you pre-plan: one backup is not going to be sufficient. And while many are focusing only on doom and gloom, you'd be wise to be working on Plan S: success.

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Executive Connections: What's in a name?

Executive Connections

Executive Connections. « Train, Learn, Survive. | Main. | What does it mean for the information profession? » 10 February 2009. Whats in a name? Thanks to SLA member Richard Hulser for pointing out a terrific article in the New York Times this week, Digital Archivists, Now in Demand. It points to the growing demand for professionals (some librarians, some not) to organize information assets and the range of job titles and backgrounds those professionals have.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Leadership ? Continued Discussion 2/28/09 ? on Leadership ? by.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion 2/25/09. Leadership … Continued Discussion 3/4/09 » Leadership … Continued Discussion 2/28/09. In this post, I want to reflect on a leadership quote from Colin Powell. Specifically, his statement that “the day people stop bringing you their problems is the day you have stopped leading them.”.

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Ontario Nonprofit Network: Constellations for the Public Good

Wild Apricot

Networks of networks (or associations of associations) are far from rare, but the Ontario Nonprofit Network is especially interesting in how it helps to build cross-sector alliances. It's all based on the constellation governance model, "a way of organizing a group of interested parties to meet a need without having to create a new organization.".( read more ).

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A Billion More Customers Coming to A Regional Market Near You.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Inability to Scale Biggest Mistake in Trying to Grow Globally. Enterprise Level Product Management & Sales in Europe » Feb. 26. 2009.

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Making the Honoring More Honorable

Idea Architects

While I think a good deal of last night’s Oscars merits substantial rethinking, having five outstanding actors individually present the acting nominees offers good inspiration for awards ceremonies at conferences. This mix of presenters allowed us to reengage and honor the past by remembering their own outstanding performances. The stagecraft and production values introducing the presenters were classy and grand.

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What does it mean for the information profession? - Typepad

Executive Connections

Executive Connections. « Whats in a name? | Main. | Bits and Pieces » 27 February 2009. What does it mean for the information profession? Today, the respected Rocky Mountain News publishes its last paper, making it the latest in a long line of newspapers to close its doors--and silencing yet another voice that gave local and regional perspective on national and world events.  In the InfoView column of the upcoming (March) issue of Information Outlook, I write about a new study

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Continued Discussion 2/25/09 - by Steven Davis, CAE

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion 2/19/09. Leadership … Continued Discussion 2/28/09 » Leadership … Continued Discussion 2/25/09. In this post, I want to talk about a quote from Marcus Buckingham that appeared in his March 2005 Harvard Business Review article “What Great Managers Do.

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Creating New Ideas for Your Association Web Site

High Context

I had a great time presenting on Sunday at ASAE’s Great Ideas conference about how to create your own ideas for your association web site. I emphasized in the session that: Anyone can do this, you do not need permission. Ideas are literally all around us if you open your eyes to them. Creating and implementing new ideas is inherently an act of optimism, which will make you stand out from the crowd these days!

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Web 2.0 Showing Signs of Recession

Wild Apricot

We've quickly become used to finding free or low-cost web tools and services for collaborating and communicating online, sharing media across platforms, or bringing new interactivity to our websites. Now, as business models change in response to the economic recession, nonprofits' online toolboxes are changing, too.( read more ). Tags: Widgets Non-profit technology Web 2.0 nptech.

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Inability to Scale Biggest Mistake in Trying to Grow Globally.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Attracting International Members and Assessing Whether to Go Global. A Billion More Customers Coming to A Regional Market Near You » Feb. 16. 2009.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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What We Measure Matters

Idea Architects

30 paces. That single metric has affected hundreds of millions of people. It's the distance that Walt Disney learned people would walk to throw away trash. Receptacles (that Disney designed and patented BTW) throughout Disney parks are typically no farther apart than 30 paces. We need to regularly ask ourselves if we are measuring what matters— and —if what matters most can be measured.

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Facebook is Tone Deaf – and Why Associations Should Care

Guilt by Association

Once again, Facebook stepped in it. Ten days after surreptitiously claiming unlimited rights to use its customers’ content forever, Facebook earned the wrath of its community, and reversed course. It’s left now to lick its wounds – and it has to opportunity to change. But will it? Facebook thrives only because its members share their lives with generosity and candor.

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Continued Discussion 2/19/09 - by Steven Davis, CAE

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion 2/18/09. Leadership … Continued Discussion 2/25/09 » Leadership … Continued Discussion 2/19/09. In this post I would like to explore a leadership quote from Marsha Evans, who retired as a U.S. Navy rear admiral in 1998 and went on to serve as the CEO of the Girl Scouts and the American Red Cross.

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My First Word of Mouth Whoa Moment

High Context

Lindy has asked me to contribute a story about the impact of word-of-mouth marketing. So, here goes. Back in the dark ages of the Web I was working for the Employee Relocation Council in the research department. ERC launched one of the earliest association web sites and I was listed as the contact for research information, including international relocation.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Top 6 Popular Site Search Widgets

Wild Apricot

As your website grows in size over time, you may want to think about adding a site-specific search box or widget, to help your readers to find the information they’re seeking among your web pages. According to stats released by Lijit last November, Google still holds the lead for popular site search widgets, withLijit coming up fast in second place.

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Attracting International Members and Assessing Whether to Go Global

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « Profiting from Green Meeting Strategy – Beyond the Feel Good. Inability to Scale Biggest Mistake in Trying to Grow Globally » Feb. 12. 2009.

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Be Our (Eco) Guest

Idea Architects

There is some delicious irony in hotels using so much paper and placards to exhort us to be good environmental stewards. But I appreciate the opportunity to take a pass on the daily changing of towels and sheets, something that really isn't necessary. What would be more impressive is if hotels involved us as full partners in being good environmental stewards.

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Tips for Overcoming Leadership Ambiguity in Associations

Association 20/20

What is leadership ambiguity? In many ways, one might consider it to be somewhat of an oxymoron as ambiguity can reach the level of being the anthithesis of leadership. . Based upon observations made along my career path over the past 14 years, I would define leadership ambiguity as an over-dependence on consensus and conflict sensitivity which yields a sense of ambiguity within stakeholders as to the direction, priorities and expectations of an organization.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Leadership ? Continued Discussion 2/18/09 ? on Leadership ? by.

on Leadership

on Leadership … by Steven Davis, CAE. Leadership … an Ongoing Discussion. « Leadership … Continued Discussion 2/6/09. Leadership … Continued Discussion 2/19/09 » Leadership … Continued Discussion 2/18/09. In a previous post I mentioned a Scott Geller quote about “authentic leaders.” In this post, I would like to examine another one of Geller’s mentions, wherein he comments on statements made by Bill George, also quoted in an earlier post, saying that Geo

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Great Ideas and Avectra Academy Appearances Soon!

High Context

I have two opportunities coming up in the next week to hear me in action. First, this Sunday I am presenting a session at ASAE & the Center’s Great Ideas conference in Miami. The session is titled: Creating Your Own Web Site Idea Generator. I will lead the audience in determining the best sources of new ideas for their organization’s web site and how to make it a regular innovation process rather than an infrequent exception.

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Online Payment Processing for the Small Nonprofit

Wild Apricot

Online payment processing may sound "high-tech" and complicated, but even the smallest nonprofit can easily get set up to receive payments through its website. To bring it down to the absolute simplest terms, your nonprofit will need 3 things in order to handle online payments by credit card: a link or button, a payment gateway, and a merchant account.( read more ).

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Experiments in Social Media

Guilt by Association

There’s no better way to learn about something than to jump right in. So we’ve decided to experiment with some social media tools for one of the Massachusetts Medical Society’s more popular and effective advocacy events. Every other year, we invite our members to come to the State House for a day to listen to speakers and visit their local state legislators.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Importance of Core Values

Idea Architects

Jim Collins and Jerry Porras may have helped popularize the notion of core values in their seminal work, Built to Last , but they were neither the first nor have they been the last to stress their importance. People often focus on the values aspect without sufficient attention to their modifier: core. Core values are that small set of values meant to endure and never be violated.

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Now is not the time

Associations Live

"Now is not the time to cancel meetings, cut training and development budgets, or nix conferences. Now is the time to run to them." I just found that quote in Associations Now. The article was written by Dr. Kevin and Dr. Jackie Freiberg. (www.freibergs.com) They say it is time to let go of the status quo and and to create a new reality. Think about what information you can bring to your members and the industry that will change what they do.

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CMI's Association Management Blog: Training for Performance

Observations on Association Management

skip to main | skip to sidebar. Monday, February 9, 2009. Training for Performance. Occasionally, I will use this blog to admit guilt. This is one of those occasions. And my admission today is this: I am guilty of saying one thing and doing quite another. I am a hypocrite, a dissembler, a sophist, a charlatan, a poser, an impostor and a phony. Alright, thats off my chest.