Higher Logic
JUNE 2, 2021
The post Modernize These 7 Processes to Increase Member Engagement appeared first on Higher Logic. Out with the old and in with the new! See if your association could modernize the way you’re doing things in key areas to increase member engagement, save staff time, and earn more revenue. The post Modernize These 7 Processes to Increase Member Engagement appeared first on Higher Logic.
Membersuite
JUNE 2, 2021
For many associations, retention has been a challenge this year because their members are struggling financially. In other associations, members are receiving more value than ever before, but dues invoices are going unpaid. What can you do about non-renewing members? It’s best to raise this question long before you have a retention problem. If you take a proactive approach to the renewal process, you can prevent many non-renewals and recapture others through a re-engagement campaign.
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Spark Consulting
JUNE 2, 2021
When Maddie Grant and I were researching The No BS Guide to Digital Transformation: How Intentional Culture Change Can Propel Associations Forward , we found all sorts of definitions, depending on the perspective of the definer (marketing, tech, HR, C-suite, etc.). People also tend to define digital transformation too narrowly, as just about the adoption of new technologies and/or as adopting a “digital-first” culture.
Wild Apricot
JUNE 4, 2021
It’s the age-old question: If you’re running an incredible nonprofit , but no one knows about it, does it really exist? Alright, that’s a bit of a stretch.
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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Reid All About it
JUNE 4, 2021
The weekly list of free educational events and resources for the association community…. Benchmarking chapter data. Billhighway asks, “ What’s the point of chapter benchmarking? ” Of course, you know they have a good answer, which they share in their latest post along with examples of how two associations use chapter benchmarking data to spark change.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Higher Logic
JUNE 1, 2021
The post 104 Expert Tips on Online Community Management appeared first on Higher Logic. Proven advice from 13 Higher Logic online community professionals on topics like community engagement, moderation, and most importantly? Best snacks to keep you going during the workday. The post 104 Expert Tips on Online Community Management appeared first on Higher Logic.
Wild Apricot
JUNE 3, 2021
Are your fundraisers centered around results? While it may seem obvious, many organizations don’t approach their fundraisers with concrete goals in mind. And without clear goals, it’s nearly impossible to tell if you’re succeeding.
Association Analytics
JUNE 2, 2021
Aside from membership, do you know the most valuable products your association offers? When we refer to products here, we are talking about products, services and content. Many organizations measure the success of their products by aggregate revenue, engagement numbers, and member feedback. Those traditional metrics are a good starting point, but often do not tell the whole story.
Aaron Wolowiec
JUNE 4, 2021
Scott Oser Associates assists associations with recruiting, retaining and engaging members. Additionally, they help them reach their marketing goals across all areas of their business. They also serve as the revenue generating arm of an association for advertising, exhibits, sponsorship and partnership sales. Finally, they can help associations reach their audiences via phone.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Forj
JUNE 3, 2021
As a trade association, you’re balancing the needs of your corporate member organizations and their individual members, working to provide a valuable experience for both. Without an advanced enterprise LMS, it’s significantly more challenging to do so, let alone save time, increase membership, collect non-dues revenue, and more. If you’re reading this guide, it’s a good guess that you’re on the market for a new enterprise LMS solution.
Higher Logic
JUNE 3, 2021
The post 7 Tactics to Help Scale Your B2B Customer Engagement Program appeared first on Higher Logic. Create a customer engagement program with a wide range of tactics, so that you can scale to engage every customer, no matter their investment with you. The post 7 Tactics to Help Scale Your B2B Customer Engagement Program appeared first on Higher Logic.
Association Freak
JUNE 1, 2021
Reading Time: 5 minutes Many of the lessons associations were forced to learn during the pandemic have relevance enduring beyond this past year. The expectations of organization members across the board have changed forever.
Spark Consulting
JUNE 3, 2021
In our research for The No BS Guide to Digital Transformation: How Intentional Culture Change Can Propel Associations Forward , Maddie Grant and I learned that, while associations definitely still have work to do on the technology front, it’s not technology that’s holding our industry back: it’s culture, and more specifically, culture change.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Smooth The Path
JUNE 3, 2021
You can create a trail of logic to combat your biggest worries. Let’s say you’re putting on a new type of event for the first time. It’s a solve-event, and you plan to convene professionals to help solve a big industry problem. The trouble is sometimes your members don’t participate. They are busy, so they multi-task, miss big portions of your events, and tune out.
AssociationChat
JUNE 1, 2021
Association Forum CEO will Start on September 1, 2021 . WASHINGTON, DC— Michelle Mason, FASAE, CAE, current President and CEO of the Chicago-based Association Forum, will become ASAE’s next President and CEO effective September 1, 2021, Stephen J. Caldeira, ASAE Board Chair and Co-Chair of the Search Committee, and President & CEO, Household & Commercial Products Association, Washington, DC, announced.
Ungrated
JUNE 3, 2021
More community association pools are open this summer, welcome news as the season heats up, but the COVID-19 pandemic again is altering operations as board members and community managers prioritize the safety of residents and staff members. This spring, CAI surveyed roughly 1,000 members about their pool plans for 2021. Vaccine rollouts, easing capacity and distancing requirements, better liability protection, and more confidence in operations seem to be giving an increasing number of communitie
Spark Consulting
JUNE 1, 2021
…but were afraid to ask. Organizations of ALL types – for profit and tax exempt – have been talking about digital transformation for many years, and yet association efforts, both to digitize and to go digital, continue to lag. Why is that? In our new whitepaper, Maddie Grant, co-founder of PROPEL , and I posit that it’s all about culture.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
AMG
MAY 29, 2021
May 22, 2021 Subject: ANNOUNCING FOUR ASSOCIATION MANAGEMENT GROUP (AMG) COLLEGE / UNIVERSITY SCHOLARSHIPS Dear Community Members, As an association management company, AMG understands the importance of community and the value of education. Community is not just a set of buildings; it also includes closely held relationships. Throughout the last three decades, AMG has had the opportunity to work with dedicated community members, service providers and employees throughout the community whom we co
AssociationChat
JUNE 2, 2021
When close proximity isn’t possible, relationships of any kind can get dicey. . “Distance makes the heart grow fonder” is what we say when we try to make people feel better about the pain of separation. It’s also how we remind ourselves of how we can romanticize a person when we aren’t around them all the time. Our nearness allows us to bear witness to daily human imperfections.
Yes Elections
JUNE 1, 2021
The right ballot software system goes a long way to improving your overall election experience, while also generating increased turnout. That’s especially true for Homeowners Association (HOA) elections , which are legally required to meet a quorum before conducting official business.
Achieve
JUNE 2, 2021
While stereotypes and presumptions about millennials continue to persist, research has proven. that generational lines haven’t stopped millennials from being exceedingly active in movements for change. For nonprofits, this means millennials are a key demographic to craft fundraising campaigns around. . However, growing up with technology and the internet has also led millennials to have certain expectations about marketing, especially in online spaces.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Forj
JUNE 1, 2021
There are many technology consultants who know associations. DelCor has remained a leader in the association technology space for decades. What is remarkable is that this “band” of experts has stayed together just as long. In episode 4 of Managing eLearning, Tobin Conley , certified association executive, describes how DelCor aligns technology strategy to association mission and goals.
AssociationChat
JUNE 4, 2021
Ever come across an association that didn’t have a surplus of content? Me either. Lately, this content includes more and more valuable video content that doesn’t get as many views as the people responsible for collecting it (and paying for it) would like. But how do we make it easier to monetize, learn from, and otherwise use our videos efficiently?
MemberClicks
JUNE 1, 2021
I recently had the pleasure of interviewing two folks, one from an association and another from a nonprofit, about how they leverage an online community to connect with their members and achieve their organization’s goals. I met with Todd Laudino, Senior Program Manager of Strategy and EdTech Solutions at the National Association of Secondary School Principals (NASSP) , and Elle Lindley, Community Manager at the Climate Reality Project (CRP).
Nimble AMS
JUNE 3, 2021
If your organization has struggled with the costs and risks involved with upgrading your association management software (AMS), you’re not alone. Many associations have challenges with software upgrades, including: Paying as much as tens or hundreds of thousands of dollars for each upgrade. Waiting years between upgrades due to availability and costs, resulting in outdated software.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Smooth The Path
JUNE 1, 2021
When my son was two years old, we flew to Chicago. While slowly moving through security, a friendly TSA agent gave him a big junior agent sticker. He immediately wanted to display it on his shirt and told anyone who would listen that the “airport people” nominated him to their legions. That sticker went from shirt to shirt until the edges were so curled, it wouldn’t stick to anything.
AssociationChat
JUNE 2, 2021
The series hits Association Chat on June 4. Association Chat is serving up some informative wisdom on belonging with its new series “Why Community Matters.”. The show, which hits the Association Chat YouTube channel on June 4, features 10 episodes that each address a different lesson in a fast-paced and fun way. Each video runs two-to-three minutes long and packs in a whole lot of knowledge.
Aptify
JUNE 3, 2021
Every time you open your membership management software, you cringe. You’ve resigned yourself to the fact that it doesn’t perform the way you expect. Some crafty workarounds help you get work done, but the extra hours you spend because of the software’s shortcomings – it’s painful to even think about. And the pain isn’t limited to you: Your co-workers have reached their frustration boiling point with the database.
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