The #1 Driver of Member Retention, Revealed
Forj
NOVEMBER 13, 2023
Each year, Forj conducts research to explore member expectations and uncover what professionals really want from the associations they belong to. The resulting State of Member Experience (MX) Report offers association leaders critical insights to understand, improve, and master MX. This year’s report revealed key findings about the number one driver of member retention: community.
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