Sat.Feb 18, 2023 - Fri.Feb 24, 2023

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How to Increase Your Association’s Membership Renewal Rate

Membersuite

Membership renewals are now an automatic process, thanks to your AMS. Renewal invoices go out and dues payments come in. However, that’s a best-case scenario. The harsh reality is that sometimes renewals and payments don’t come in. What can you proactively do to create the conditions for more renewals? I’ve been nosing around and gathering ideas for improving the membership renewal strategy and process.

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Three tips to transform your association event into a top member experience

Nimble AMS

Do y our members value in – person events ? If so, g ive them something to talk about when you improve the member experience by adopting innovative technology ! Associations Now reports that young professionals value in-person events. Regardless of age or professional background, all m embers value the p ersonalization of events and there is still a distinct desire for hybrid options.

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What Your Association Peers Say About Non-Dues Revenue

GrowthZone

It’s no surprise that when GrowthZone surveyed 388 association professionals across the U.S. and Canada at the end of 2022, the top non-dues revenue source listed was events. Successful Revenue-Generating Events How can you ensure success for your important revenue-generating events? When you spend a lot of time and money preparing for an in-person event for education, fundraising, networking, or membership building, the last thing you want is an empty room.

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Learn Strategies to Engage Members and Help Your Association Thrive at Super Forum 2023

Higher Logic

The post Learn Strategies to Engage Members and Help Your Association Thrive at Super Forum 2023 appeared first on Higher Logic. Higher Logic’s annual Super Forum is back in-person for association professionals April 10-12, 2023. Here is a sneak peek of what to expect when you join us at the Gaylord National Resort & Convention Center. The post Learn Strategies to Engage Members and Help Your Association Thrive at Super Forum 2023 appeared first on Higher Logic.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Member Feedback is Essential for Associations

Multiview

If you want your organization to grow and thrive over time, you need members who are passionate about what your organization does for them. Think about it. Every member is a brand ambassador for your association. The positive experiences of members can help bring in new members and support the work that you do as an organization. Feedback is a fundamental part of any association's organizational process, as it helps you understand what works well and what doesn’t.

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The Top Ten List: Data Challenges

Association Analytics

The post The Top Ten List: Data Challenges appeared first on Association Analytics.

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What to Expect at Super Forum 2023

Higher Logic

The post What to Expect at Super Forum 2023 appeared first on Higher Logic. Higher Logic’s annual Super Forum is back in-person for association professionals April 10-12, 2023. Here is a sneak peek of what to expect when you join us at the Gaylord National Resort & Convention Center. The post What to Expect at Super Forum 2023 appeared first on Higher Logic.

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Three event survey strategies to gain actionable insights at your association

Nimble AMS

Are you looking for proven methods to improve your events ? Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. You’ll also learn how you can enhance the attendee and member experience.

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Gardian of the Month: Michael Williams

Aaron Wolowiec

Michael Williams is our Gardian of the Month! Find out what he'd like to learn more about, his favorite personal network, how he thinks mentorship aids in knowledge transfer and which season represents him best!

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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The Top Ten List: Data Challenges – 3/15/23

Association Analytics

The post The Top Ten List: Data Challenges – 3/15/23 appeared first on Association Analytics.

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February’s Association Chat Open Forum

AssociationChat

February’s Association Chat Open Forum will focus on the association value proposition and why people are chatting lately about the need for business model change We’ll have an open chat on Zoom discussing your favorite hot topics shaking things up in the association industry and whatever else we can get to in an hour! Join in the group discussion at 1 pm ET on Tuesday, February 28th if it sounds like a good time!

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Use Mindfulness Techniques to Support Stressed-Out Middle Managers

Associations Now

Pulled by expectations from upper management and their employees, middle managers face major stress in the workplace. One leadership coach and mindfulness expert shares how organizations that lead with mindfulness can more effectively support their middle managers. Although stress and burnout affect everyone from entry-level employees to C-suite executives , organizations should pay attention to the pressure middle managers are facing.

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It’s Not Survey Fatigue. It’s Lack of Action Fatigue

PROPEL

When you consistently take meaningful action based on your surveys, and share that with your people, they will never get tired of answering future surveys. Survey fatigue is when your people lack the motivation to complete a survey you send to them. They’ll either skip it, or answer it incorrectly (e.g., marking 3 for every answer). That’s obviously not good.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Organizations Providing Positive Experiences Lead the Market

Elevating Engagement

My Aunt was dismayed when she couldn’t find her favorite salad dressing at Trader Joe’s. A staff member was nearby arranging broccoli, so she asked them if, by chance, there was any in the back. “Unfortunately, no,” said the staff member, “they discontinued it due to low sales. I really liked it too, but I switched to this flavor, and I think I like this new one better.

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The Psychology of Membership Engagement

Membership Marketing

The MGI Membership Marketing Benchmarking Report highlights year after year the importance of a defined engagement program supporting a more favorable outcome in member retention. The data statistically shows this positive outcome but does not explain why putting an engagement program in place is so effective. Understanding why it works offers the opportunity to develop an even more effective effort.

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Three Ways to Upgrade Your Meeting Icebreakers

Associations Now

Gulp! Not another icebreaker. While plenty of people dread icebreakers, you can use these tech-supported strategies to make your meeting icebreakers more fun and less awkward, helping them live up to their promise. Icebreakers can be the spark that makes a meeting thrive—or the lead balloon that everyone dreads. That’s true for meetings of all types, whether in-person, hybrid, or virtual.

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How Culture Design Can Take You from Good to Great

PROPEL

This is the second post in a new series of case studies that showcase several different ways in which we have worked with a client to solve a particular presenting culture issue. This organization was in good shape—they had an employee Net Promoter Score (eNPS) of +40 (trust us, that shows high engagement). But they knew they could do better, so they did a culture assessment plus a culture change.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Modernizing Your Tech Stack: Powering a Seamless MX

Forj

Professional associations promise members access to knowledge, resources, and community to help them learn, grow, and connect—and technology empowers them to fulfill that commitment.

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Be the Voice of Relevance—Make Mission, Vision, and Values Fit the Moment

.orgSource

Imagine you’re teed up for a jackpot question on Jeopardy. Mike Richards gives you this clue—“It revolves around mission, vision, and values.” An ear-to-ear grin lights your face and you answer, “What is an association?”—That win would be a no-brainer for anyone reading this post. Mission, vision, and values are a fundamental trio in the association playbook.

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Association Launches CPR Training Program for Black and Hispanic Communities

Associations Now

The American Heart Association’s Be the Beat initiative is designed to bring training to churches, colleges, and other spaces where CPR knowledge can be easily shared. A leading medical association has launched a grassroots initiative to address troubling trends concerning cardiac health among Black and Hispanic Americans. Be the Beat, an initiative of the American Heart Association, is designed to educate members of those communities on life-saving CPR techniques.

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How to Cultivate Compassion in the Workplace

PROPEL

In this episode of Empowering Workplaces, we are joined by Andrea Hollingsworth, PhD, a Psychotherapist and former university Professor who works with organizational leaders to help build cultures of compassion in the workplace. With only 30% of workers responding with self-kindness versus self-criticism when they make a mistake a work, and just a half saying their manager supports them when they.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Golden State collaboration: CAI California chapters discuss year ahead

Ungrated

CAI leaders at the international, national, and local levels are constantly meeting to discuss ways to help community associations solve the new and recurring challenges homeowner leaders, community managers, and business partners face. Earlier this month, teams from CAI’s eight California chapters and the leaders from the California Legislative Action Committee met in person to collaboratively problem solve.

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Increasing Member Engagement Through Content: Part II

Association Adviser

In this two-part series, we’re discussing how any association can utilize the power of content to increase member engagement. As discussed in the previous post, content is an important driver of member engagement and can help your association engage, attract and retain members. In part two, we’ll continue our discussion on ways your association can […] The post Increasing Member Engagement Through Content: Part II appeared first on Association Adviser.

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We Asked, You Answered: Team-Building Tips for the Hybrid Workplace

Associations Now

Many organizations are still struggling with how to get staff to effectively interact and connect when some people are in the office and others are working remotely. A few association pros shared what’s worked for them when it comes to team building. With some employees in the office and others working remotely on most days, it can be more difficult to build camaraderie, especially among newer staff members.

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6 data security and privacy tips for associations and unions

Aptify

Email PDF How to protect your organization’s member data Protecting your member data is in everyone’s best interest. For your organization, it reduces data security and privacy issues. For your members, it improves their trust in your organization, which ultimately results in greater member loyalty. Keeping your organization’s data safe involves six fundamental approaches: Know the regulations regarding Personal Identifiable Information and Business Identifiable Information Put software in

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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[New Guide] How-to: Increase Event App Adoption & Usage

AssociationChat

Guide Increase Event App Adoption & Usage So you've invested in an event app and are now in the design phase. It's all coming together but one thing still needs to be addressed.how will attendees know to download your event app (and use it)? With a solid marketing and promotional strategy in place, you can be sure that attendee adoption and usage rates of your event app will be maximized.

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How to Maximize Your Association’s LinkedIn Presence

MemberClicks

Having a LinkedIn page for your association or chamber is not the same thing as making the most of it. Building one is one thing, but getting people to follow your page, and then from there, engage with the content you’re posting is another. Not always the easiest, is it? Well we’re here to help! We’ve put together a few tips for maximizing your association’s LinkedIn presence, from acquiring new followers to then engaging those followers.

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Making Global DEI Work for Everybody

Associations Now

Pursuing diversity, equity, and inclusion goals can become more complex when you’re moving beyond your familiar communities. Two experts recommend first meeting groups where they are. Associations have done so much to expand their efforts around DEI in recent years that it can be easy to forget that it’s still a relatively new thing. So there are bound to be hiccups along the way.

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