Eplys

JANUARY 13, 2021

It can be hard to come by reliable event volunteers. They can be challenging to find and sometimes even harder to keep around. The struggle is real!

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Tips Event Planning 84

MemberClicks

JANUARY 13, 2021

So you’ve decided that your professional or trade association needs new association management software. But what exactly should you be looking for when evaluating potential solutions? Every organization is different, so every organization’s needs will vary.

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Software Association Management Organization Association Software 52

Smooth The Path

JANUARY 12, 2021

Meredith Low and I recently created a series of discussions titled Associations of the Future. The idea was that we know folks in the association sector might not have the bandwidth or the energy to look ahead right now, given all the demands on everyone’s time and resources. But we also know how important it is to think beyond the current circumstances, even – and especially – at times of tumult and change.

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Video Innovation Resources Industry 103

WBT Systems

JANUARY 12, 2021

Let Go of “Getting Back to Normal” and Cultivate a New Mindset Instead. Read more about Let Go of “Getting Back to Normal” and Cultivate a New Mindset Instead.

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

Association Analytics

JANUARY 11, 2021

The North Carolina Association of CPAs (NCACPA) is focused on providing superior service to its 13,000+ members in the accounting profession and community. They’re dedicated to monitoring changes within the profession and ensuring members receive necessary resources and updates. As part of their mission to serve their members, NCACPA has been focused on analyzing their member data to influence decisions that impact the member experience.

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North Carolina Member Experience Resources 319

Higher Logic

JANUARY 12, 2021

The post Cheers to Our Super Forum 2020 Award-Winning Customers! appeared first on Higher Logic. Every year at Super Forum, we award customers who excelled at member & customer engagement. 2020’s challenges make their successes even more impressive. The post Cheers to Our Super Forum 2020 Award-Winning Customers! appeared first on Higher Logic.

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Aaron Wolowiec

JANUARY 15, 2021

When you think of meal planning, the old saying really rings true here. “If you fail to plan, you plan to fail.” And that statement couldn’t be more true when it comes to making good choices with your food intake.

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Smooth The Path

JANUARY 14, 2021

Earlier in my career, I worked for a company that was the leader in the marketplace. Often when big questions or problems came up, there were no experts we could turn to. We were the industry experts. So, where did we go to get answers? There was an internal go-to process. The team leader would spend time defining the problem and goal. They would gather a team of the most curious minds.

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Process Team Innovation Review 113

Wild Apricot

JANUARY 14, 2021

Are you a Rabbi or community leader, looking to make a difference in the lives of your congregation members? Do you find yourself overwhelmed by administrative tasks and left with little time to engage with your community and advance your mission?

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Software Technology 224

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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

Higher Logic

JANUARY 14, 2021

The post Get New Community Members Engaged with an Onboarding Email Series appeared first on Higher Logic. Instead of sending just one welcome email, onboard your new community members with an email series. This online community engagement tactic will help you get your new members involved successfully. The post Get New Community Members Engaged with an Onboarding Email Series appeared first on Higher Logic.

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Member Engagement Strategy 156

Aaron Wolowiec

JANUARY 12, 2021

?Kate Pojeta, Event Garde's Director of Meetings & Technology, is our Gardian of the Month.

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Technology 246

InternetAssociation

JANUARY 11, 2021

Washington, DC – Internet Association (IA) today announced that K. Dane Snowden has been named as President & CEO effective February 1, 2021. Snowden brings to IA extensive policy advocacy, trade association management, and strategic planning expertise. He is currently serving as Chief Operating Officer of NCTA – The Internet & Television Association.

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DC Washington Social Media Industry 123

Association Adviser

JANUARY 14, 2021

Looking for a way to customize your association communications better? Check out Association Adviser's list of important member topics. The post All Eyes on Industry: The Most Important Member Topics of the Pandemic appeared first on Association Adviser.

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Industry Communications Report Marketing 103

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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

MemberClicks

JANUARY 11, 2021

As a marketer, I’m always on the hunt for new ideas. And I have my go-to sources to stay inspired — marketing blogs, LinkedIn, Pinterest, etc. But every once in a while, the well runs dry, and I’m fresh out of ideas. Surely, that’s happened to you too. Frustrating, isn’t it? Well rather than just waiting for inspiration to strike (who knows how long that could take?

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Marketing 105

AssociationChat

JANUARY 12, 2021

Was last week’s insurrection a line in the sand? Some associations spoke out strongly. Some, not as much. When rioters stormed the U.S. Capitol last week, there was a swift response from many organizations – both domestic and international. But for one association, the response did not seem quick enough for its members. On Monday, the Spark Consulting blog posted a co-signed open letter to the American Society of Association Executives (ASAE).

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Certificate Leadership Organization 100

AMG

JANUARY 9, 2021

Definition time! Today’s lexicon is “HOA Fee.” HOA Fee stands for Homeowners Association Fee and it’s an obligatory monthly fee paid by homeowners in certain types of residential properties. You may see this at closing as part of your buyer’s expenses and or a proration. Your cloning agent or Title Company will order an “Estoppel Letter” from the HOA management company.

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Course Cost 98

Velvet Chainsaw

JANUARY 11, 2021

Ring in the New Year with advice from two renowned experts on speaker coaching and panel improvement, Kristin Arnold and Sarah Michel. The shift to virtual events has magnified the need to add spice and spunk to your conference’s panel discussions so that you leave the audience begging for more. You’ll get more than a few nuggets from Kristin’s just-published book, “123 Ways to Add Pizazz to a Panel Discussion.”.

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Strategy How To 98

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

Association Success

JANUARY 11, 2021

If there is a file saved in your association’s drive titled something along the lines of “Member Satisfaction Survey,” it is time we sit down for a chat. While it’s a great idea to get feedback, there is more benefit in quality than quantity. Consider this question: How are your members being served if the only data you collect is a vague idea of what could be done differently?

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Survey Member Engagement Tools Resources 78

Protech

JANUARY 12, 2021

By The Protech Team . In addition to being a w ell-rounded person , Lynn Dubit is also an essential member of the Protech team – and has been for quite a while. . “Some of you were just toddlers when I started working here ,” Lynn joke d. . It’s not hyperbole. While working in Finance & Administration, Lynn has been with the team for many of the company’s major milestones, including the introduc tion of Microsoft Dynamics CRM to the association market

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Florida Team System Process 75

Beth Kanter

JANUARY 12, 2021

A photo of me on my fake commute. We are living in traumatic times, and we need to prioritize building resilience. As the COVID-19 vaccines begin to roll out (although not as fast as we’d like), we know there will be an end to the pandemic. But work from home (if we are lucky enough to have a job) will probably continue well into 2021. If we learned anything during 2020, work-life balance is much harder when working from home.

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Tips Survey Cost 72

Ungrated

JANUARY 12, 2021

2020 will be remembered for its social unrest, political conflict, and a pandemic, all of which significantly impacted our lives. Weddings were rescheduled, schools went virtual, and our contact with one another was limited by 6 feet of social distance. It certainly was a challenging year, but I believe there were some positive aspects too. Communities worked together to support their residents in unprecedented ways.

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Sample Guidelines Class System 64

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Conference

HighRoad Solution

JANUARY 13, 2021

In the era of Big Data, there’s a tendency to think that more data equals more value. Organizations hang onto every scrap of information in case it holds the key to some future success. Actually, Big Data isn’t about size but about detail. Accurate detail helps you understand your members and can anticipate their needs. Low-quality data doesn’t offer this kind of insight, and in some cases, it can even make things harder.

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Organization 60

Membersuite

JANUARY 11, 2021

When reviewing our most popular posts of 2020, we had a pretty good idea that virtual events would dominate the top spots. However, the topic of our #1 post initially took us by surprise. Here are our takeaways from our most popular 2020 posts.

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Review 60

InternetAssociation

JANUARY 14, 2021

Washington, DC – Internet Association Director, Trade Policy Jordan Haas issued the following statement on the Office of The United States Trade Representative’s (USTR) actions in response to Digital Services Taxes (DST) adopted by Austria, Spain, and the United Kingdom: “The internet industry applauds USTR’s action in response to digital service taxes adopted by Austria, Spain, and the United Kingdom, which specifically target the U.S. digital sector.

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United States DC Washington Leadership 59

Effective Database

JANUARY 13, 2021

Always ask "Why?" Little kids ask "Why?" all the time, because they are sponges for learning. They don't know what they don't know, and so they ask "Why?" to get a better understanding. As we get older, we tend to lose this natural curiosity, either because we assume "Why?" has already been asked and answered … Always ask “Why?

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Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

eBook

Association TRENDS

JANUARY 15, 2021

How to Make Sure Your Business Strategy Drives Your Technology Investments. ASI Chairman & CEO Bob Alves and President & CTO Don Robertson update their popular guide for association executives to address today’s essential need for Cloud-based systems designed specifically for associations. This book provides case studies and valuable insights learned from working with nearly 4,000 association clients from across the world.

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Case Study Technology System Strategy 52

MemberClicks

JANUARY 12, 2021

Do you have a new year’s goal to. Make more connections in your field? Become invaluable to your organization? Get the most out of the tools you use? If so, consider joining one (or more) of our user groups this year! Each group meets on a regular basis over Zoom to discuss software best practices, hear what’s new and (what’s coming) in MemberClicks products, and share ideas with like-minded professionals.

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Software Tools Products Organization 52

InternetAssociation

JANUARY 14, 2021

Washington, DC – Internet Association Director, Trade Policy Jordan Haas issued the following statement in response to the Office of The United States Trade Representative’s (USTR) release of the 2020 Review of Notorious Markets for Counterfeiting and Piracy report: “Online marketplaces continue to serve as a vital lifeline for small businesses and consumers during the pandemic.

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Report Marketing United States DC 59