Sat.May 22, 2021 - Fri.May 28, 2021

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9 Steps to Make a Case for a New AMS

Membersuite

In this year of tight budgets, it might seem like a bad time to lobby for a new AMS. Your leadership probably thinks the one you have is good enough, especially with all the other demands on your association’s limited budget. But you know better. You know how the existing AMS, CRM or database limits your association’s potential. You’re painfully aware of how much time is wasted because of its inefficiencies.

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Corporate Sponsorships 101: Everything You Need to Know

Wild Apricot

Individual giving makes up a large portion of funding for many nonprofits. While these donors are vital to your organization, many of these supporters may need to pause or shift their donations when difficult economic times hit. This is one reason.

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Improve the Online Learning Experience with a Train-the-Trainer Program

WBT Systems

Improve the Online Learning Experience with a Train-the-Trainer Program. Read more about Improve the Online Learning Experience with a Train-the-Trainer Program.

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What You Really Need When Changing Your AMS

Association Analytics

When moving homes, you get rid of things you no longer need. When changing your AMS, you should also take time to determine what you really need to bring or else you could find yourself drowning in an unnecessary pile of (data) boxes. In an attempt to provide a seamless member experience and aggregate all member data in one place, associations have been working with technology partners to perform system integrations through single sign-on, pushing all of their transaction data back into the AMS.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Your Search for an Alternative to Facebook Groups Ends Here

Higher Logic

The post Your Search for an Alternative to Facebook Groups Ends Here appeared first on Higher Logic. Looking for an alternative to Facebook Groups? Search no longer. Learn why a branded online community platform is better for engagement, security, and more. The post Your Search for an Alternative to Facebook Groups Ends Here appeared first on Higher Logic.

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Coaching Questions Guaranteed to Get Your Team Talking

Aaron Wolowiec

The Event Garde team has come to rely on well-researched models to support its internal work and collaboration among fellow team members, as well as its external work, relationships and deliverables with clients and other key stakeholders. In this post, Aaron Wolowiec shares three of these models and the associated coaching questions used to elicit productive discussion.

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The Ultimate Guide to Creating a Membership Engagement Strategy

Wild Apricot

Member engagement can mean different things to different folks. For-profit marketers and social media managers, for instance, often use the term “engagement” when referring to how an individual is engaging online – in terms of website.

Strategy 230
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Preview: The No BS Guide to Digital Transformation

Spark Consulting

I’m so excited to announce that the next Spark collaborative whitepaper will be dropping ONE week from today. In it, Maddie Grant (Digital Strategist, PROPEL ) and I discuss digital transformation for associations, seeking to address what makes the process of digital transformation different for associations. Spoiler alert: it’s culture.

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Maximize the Marriage of Marketing and Technology by Understanding Trends

.orgSource

When marketing got hitched to technology and changed its name to MarTech, their relationship caught fire. That marriage is making an indelible impact on the way associations operate and their ability to engage with members. The MarTech stack, or the digital platforms that professionals use to understand and reach their audiences, is changing so fast […].

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Podcast: How to Keep a Member Magazine Thriving for 118 Years

Association Adviser

We talk with William Jones, editor-in-chief of IIABA's Independent Agent magazine, and how he keeps IA going strong in an era when print is in decline. The post Podcast: How to Keep a Member Magazine Thriving for 118 Years appeared first on Association Adviser.

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May Update: Upcoming Webinar and New Resource Page

Wild Apricot

This month, we've added a Resource Library on our website where you can find e-books, checklists and more with tips on how to grow your organization. You can also anticipate the version 7.21 release early next month, featuring an email template to.

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Vantaca Partner Spotlight

AvidXchange: Association Management

AvidXchange, the leading provider of accounts payable (AP) and payment automation solutions for the middle market, today announced a renewed partnership with Vantaca , a leading accounting system designed specifically to meet the complex needs of community association managers, accounting teams, board members and homeowners. Initially formed in 2019 , AvidXchange and Vantaca’s strategic partnership serves customers and homeowner associations (HOAs) looking to transform the way they pay bills by

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A Publishing Strategy Makes Content Magic

.orgSource

What magic will– Define your association as the go-to source for education and career development? Engage members to click, like, share, download, purchase, and participate? Generate revenue, increase recognition, and build reputation? It’s a tall order, but no wands or capes are involved. A publishing strategy that unifies mission and messaging to deliver the information […].

Content 159
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Events in the New World

Virtual

In this episode of Five Minutes with Andy, Andy Freed is joined by Margot Rodger, Virtual's VP of Events and Meetings, as well as Jennifer Tombaugh, President of Tauck. During the COVID - 19 Pandemic, name badges and cocktail receptions have been replaced by ring lights and Zoom. Andy, Marogt, and Jennifer will discuss what will events look like in the future and take questions such as can face-to-face events be conducted safely?

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Calling the shots: Addressing rollouts of COVID-19 vaccines in your community

Ungrated

As the U.S. reopens, many community associations are continuing to navigate conversations with residents about COVID-19 vaccines. Since there is so much information surrounding them, navigating the myths and truths has been an ongoing challenge for board members and community managers. When the vaccine rollout started in December, some community associations took initiative by partnering with health care providers to organize clinics where vaccines were administered on-site to residents as they

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On the Beach Using His Smartphone, HOA Board Member Approves Invoices

AvidXchange: Association Management

Jason King, a board member for the condominium community Trellis Fifth Avenue in San Diego, California, recently took a vacation. While on break in Mexico, three vendor invoices arrived. For all three, he simply clicked “approve” from his smartphone. On the beach. Sound like a cool way to do business? We agree. But there’s more to it. The vendors for this homeowners association (HOA) got paid faster because they didn’t have to wait for Jason to return from vacation.

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How has it been 13 years? Plus TMI update on me and where I’ve been

Mizz Information

Holy roly–where to even start after getting totally out of the habit of blogging when it was so much a part of your life and routine for 13 years. Yep, Mizz Information turned 13 back in February– here’s the first post , and damned if my original goals for starting this blog didn’t come true and then some. This blog literally launched a new career for me and basically opened up a whole new world of friends and business opportunities that to this day still drive much of my

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Events in the New World

Virtual

In this episode of Five Minutes with Andy, Andy Freed is joined by Margot Rodger, Virtual's VP of Events and Meetings, as well as Jennifer Tombaugh, President of Tauck. During the COVID - 19 Pandemic, name badges and cocktail receptions have been replaced by ring lights and Zoom. Andy, Marogt, and Jennifer will discuss what will events look like in the future and take questions such as can face-to-face events be conducted safely?

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In a Post-Pandemic World, Your Association Budget Needs to Walk Before It Runs

SBI

Imagine running the same race, year after year. As far back as you can remember, every April you lace up your shoes and run a half-marathon. Or a full marathon. Or even a 10k. The distance doesn’t matter. What matters is that you have a pretty good idea of how to prepare for your race. You know what to expect while you’re running. You know you’ll be sore for a few days after your feet leave the pavement.

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Election Options is the New Normal

Yes Elections

The phrase “new normal” has become commonplace over the last year because a lot has changed for people personally and in their professional lives. The same can be said for member elections, which many organizations had to adjust for public health reasons.

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5 Competencies to Seek When Hiring for Remote Work

Achurch

It’s time to retire the phrase “soft skills.” So-called “soft” skills are essential for all professionals, especially those who work remotely. Remote employees can’t succeed without these competencies. In a remote work environment, miscommunication easily arises when someone lacks the skills to understand the tone of a message or ask for necessary clarification.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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5 Essential CME LMS Features for Your Healthcare Association

Forj

Administering continuing medical education (CME) is no simple task— from the advanced accreditation reporting to the ongoing evolution of medical best practices, it can be a huge administrative task for your team. This task is made even harder if your CME learning management system ( CME LMS ), the platform that delivers eLearning to your association’s members, fails to support you in the effort.

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Using a Membership Marketing Campaign Template

Association Adviser

Use this 8-part membership marketing campaign template from Mighty Citizen to help your association plan, execute and evaluate your next membership drive. The post Using a Membership Marketing Campaign Template appeared first on Association Adviser.

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How to Win Back Lapsed Members: Tips + Letter Templates

MemberClicks

If your membership organization is like most, you likely have one simple goal in mind: grow your membership. You do this by attracting new members and getting your existing members to renew for another term.

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Your Attendees Might Not Even Know There Was A Mistake

Smooth The Path

I remember walking off stage and thinking I had delivered the worst presentation ever, and was surprised to see a fan line just as long as ever. Somehow I forgot a super important story and key learning, so it felt like the audience received 25% less of the good stuff I had to share. Later on, I was talking about this experience with another professional speaker, and he said, “they don’t know what you are going to say, so if you miss a bit, no one knows but you.” This is not ju

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Partnering with Salesforce and our customers for a better experience

Nimble AMS

My Nimble AMS colleague recently wrote an article on this blog about what it’s like for associations to work with the Nimble AMS team. She wrote it from the perspective of how our consultant team partners with customers during the implementation process. It’s a good read. As a member of the product team at Nimble AMS, it got me thinking about what our team does to work with customers after the implementation of the product.

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4 Best Practices to Increase Member Engagement

Aptify

Where would your association be without member engagement? Active, engaged members renew their memberships and help to bring even more members into the fold. But getting members more involved isn’t always simple to achieve. It’s all too easy to get wrapped up in the daily operations of your association. The next thing you know, your role as a champion for members might move to the back burner.

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11 incredible business benefits of having a forum community

Disciple Media

If you want to know the advantages of having a forum, posting in a forum, or whether forums are dying – you’re in the right place. In this article, we’re going to cover everything you need to know about forums. We’ll talk about what a forum is, share some examples of forums, and discuss the 11 benefits of having one. Let’s get started.