.orgSource
FEBRUARY 15, 2022
Smiley or sad—which describes your culture? Some people work on a dream team. Others are ready to be a statistic in the Great Resignation. What makes the difference? If your answer was people, go to the head of the class. When I want to explore interpersonal dynamics in the workplace, I look to.orgSource consultant […]. The post Good Culture Makes Good Sense appeared first on.orgSource.
Membersuite
FEBRUARY 17, 2022
The importance of revenue diversification was made painfully obvious during the pandemic. Associations that relied too heavily on one revenue source, like the annual meeting or membership dues, had a tough time. Without readily available funds to invest in new programs, they couldn’t meet new member needs. Instead, many of them had to lay off staff and suspend programs.
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Wild Apricot
FEBRUARY 18, 2022
You’ve worked hard to bring in those donations, but does the work stop there? Absolutely not. In fact, in a lot of ways it’s just starting. When a donor makes a gift to your organization — especially if it’s their first one.
WBT Systems
FEBRUARY 15, 2022
It doesn’t take long for anyone working in professional development to hear about ADDIE and SAM. Who are these uppercase people? You quickly learn they’re not people but acronyms for instructional design models.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Higher Logic
FEBRUARY 15, 2022
The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic. In SaaS, ISO 27001 certification (International Organization for Standardization) is paramount. Here at Higher Logic, security measures are a component of our day-to-day tasks and span everything we do. Our ISO 27001 Certification is something. The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Association Analytics
FEBRUARY 14, 2022
It’s a new year with a new start. You probably have a long list of great things you want to accomplish this year…including making analytics a priority. We can help you move analytics to the top of the list by giving you tips to build a business case and how to articulate it to others. This may seem like a daunting task, but it’s easier than you think.
AvidXchange: Association Management
FEBRUARY 15, 2022
For years, accounts payable (AP) automation wasn’t a consideration for Agynbyte LLC , a leading community association management company based in Bellevue, Washington. The AP department was happy with its in-house practices, and the company was enjoying steady growth. Then, Agynbyte acquired a local condominium management company with 25 associations leveraging AvidStrongroom from AvidXchange.
Higher Logic
FEBRUARY 16, 2022
The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic. Drip, drip, drip…this would be annoying if it was a faucet, but when it comes to email marketing, it’s a smart strategy. The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic.
Nimble AMS
FEBRUARY 14, 2022
The Nimble AMS Spring ‘22 release is packed full ways to help you grow revenue. Here’s what Nimble AMS customers will benefit from. . There may still be snow for many of us, but we’re celebrating upcoming warmer temps and sunshine with something fresh – a new release of Nimble AMS. And, not only a new release, but our 30th release – a decade of three seasonal releases each year.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Velvet Chainsaw
FEBRUARY 16, 2022
The Promenade, a hub experience at PCMA’s Convening Leaders 2022, in Las Vegas. High-tech user conferences like Dreamforce and Microsoft Ignite have been designing innovative hub spaces to engage and nurture their top customers for years. While some of the elements in these areas can be costly to implement, they don’t have to break the budget.
PROPEL
FEBRUARY 18, 2022
Yes, millions of people have been quitting their jobs, thus there is logic in calling in the “Great Resignation,” but it startles me that we’re not noticing how incredibly employer-centric that term is. All the employers notice are the resignations, that they “lost” some of their resources. Well, there’s another name for those resources, and it’s “human beings.” And you’re not “losing” them.
Higher Logic
FEBRUARY 17, 2022
The post Best Practices for Linking Your AMS and Community Platform appeared first on Higher Logic. Providing your members with a community platform is a great way to create more value for your membership, but there are some tips and tricks you should know before you get started. The post Best Practices for Linking Your AMS and Community Platform appeared first on Higher Logic.
Nimble AMS
FEBRUARY 16, 2022
Taking a strategic approach to driving non-dues revenue might seem challenging. But it doesn’t have to be. . Read on for proven techniques and technolog ies that will help you boost your non-dues revenue in no time. . Driving non-dues revenue is critically important to your association’s long-term success. It helps smooth out the bumps in the financial road. .
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Smooth The Path
FEBRUARY 17, 2022
Is climbing a telephone pole in a snowstorm a better job than being the United States President? There was once a time when I thought that the role of the President was a super exciting, rewarding, and maybe even fun job. No longer. It seems downright scary. Scarier than most of the jobs I can think of, but this probably wasn’t always the case.
PROPEL
FEBRUARY 15, 2022
There is one thing I talk about in almost every one of my keynotes on culture: I’ve always been frustrated by the way “culture” is characterized as something hard to define or understand, that it’s too squishy or too complex. Sure, there is some complexity and squishiness, but culture is, in fact, a piece of the work world that everyone can understand, observe, and change in order to improve.
Higher Logic
FEBRUARY 15, 2022
The post Deliverability Manners With Amanda – Don’t Neg Your Audience appeared first on Higher Logic. Negging is so 2000s. The post Deliverability Manners With Amanda – Don’t Neg Your Audience appeared first on Higher Logic.
Nimble AMS
FEBRUARY 17, 2022
The data model used by your association management software (AMS) matters. . As Nimble AMS celebrates its 10 th birthday (and 30 th product release!), take a look at these 10 reasons Nimble AMS clients love the Person Accounts data model. If you use (or you’re thinking about moving to) an association management software (AMS) system built on the Salesforce platform, there’s something you should know: You have a choice of data models, and the Person Accounts data model is ideal for associa
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Smooth The Path
FEBRUARY 15, 2022
By conducting experiments, an economist for Uber found that the company was losing millions of dollars needlessly. Professor John List says that Uber customers who had a bad ride tended to spend far less in the future than customers that have good rides. It is perhaps not all that surprising that unhappy customers might use the service less or switch to Lyft, but Uber now has quantitative proof.
Ungrated
FEBRUARY 17, 2022
Despite the economic downturn caused by the COVID-19 pandemic, community association management remains in high demand, with the Bureau of Labor Statistics projecting a 3% growth in the profession through 2030. Job stability, career progression , and tremendous earning potential are frequently cited as the main benefits offered by community management.
AMG
FEBRUARY 15, 2022
COVID-19 was a one-two punch for a lot of us, not only putting health at risk, but also homes. As an educator of community association volunteer boards*, it’s an important part of my job to share news that makes a difference to homeowners and associations. And I have good news that will have an enormous impact on our friends and neighbors. The State of North Carolina has recently won approval of its Homeowners Assistance Fund from the federal government, a part of President Biden’s 2021 American
Beth Kanter
FEBRUARY 14, 2022
AI and other smart tech can make work culture more human, but only if you know how the tech works and focus on using it to do what it does best (answer rote questions online) and allow people to do what we do best (e.g. strengthen relationships, tell stories, empathize with others.). Here is an article on the Candid blog that I wrote with the brilliant Allison Fine on how to use smart tech to create more work-life balance for all.
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The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.
Effective Database
FEBRUARY 16, 2022
Measuring customer service When I work with clients on AMS selection, one question that often comes up is: "How good is the software company's customer service?" "Customer service" means different things to different people. For example, here are the customer service complaints I most commonly hear: "They won't let me talk to a human.
Reid All About it
FEBRUARY 18, 2022
The weekly list of free educational events and resources for the association community…. Marketing maturity assessment. Mighty Citizen launched The Mighty GPS , a 10-minute self-assessment to measure your association’s marketing maturity. Your maturity score tells you the degree to which your organization is effectively using research, branding, marketing, UX design and content, technology, and your team to achieve business goals.
AMG
FEBRUARY 17, 2022
Property management companies can be a big help no matter what type of community you live in. Condominium associations, townhome HOAs, homeowner associations , life style communities , lake management, and office or retail spaces could all use property management. Property management companies work with your Board to manage the day-to-day running of the community.
Robert Skrob
FEBRUARY 14, 2022
What does an effective new member welcome phone call look like, and does it really improve retention? So, if you’d like to improve retention, and you’re open to experiencing the benefits of effective phone calls to new subscribers, they need as much thought, strategy and careful crafting as everything else in your business. When done well, these calls can turn.
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Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val
Beekeeper Group
FEBRUARY 18, 2022
The post How to Build a Winning Advocacy Strategy appeared first on Beekeeper Group.
AMG
FEBRUARY 17, 2022
If you are new to HOA management, you likely have a lot of questions. Let us help you get started. Below are the top five HOA management questions and their answers. Top 5 HOA Management Questions Answered 1) What is HOA Management? Perhaps the most important question of this entire post is this one. What is HOA management? It is essential to know what something is before you hire someone.
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