Sat.Apr 01, 2023 - Fri.Apr 07, 2023

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Why Association Leaders Need a Vision

Associations Now

Associations face an increasingly competitive market for members, attendees, and education. Experts recommend finding a “superpower”—and building a culture that supports it. Time was, the association value proposition was pretty simple: “We’re the only ones who care about you.” If you were a member of a profession, the association serving it was often the sole option when it came to training you, credentialing you, connecting you with your peers, and advocating on your behalf when le

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The Power of Convincing

.orgSource

Have you ever visited a psychic? Just for fun, of course. I wouldn’t suggest that association executives take their cues from tea leaves or the Tarot deck. A little mystery is exciting, right? And, it wouldn’t be nearly as entertaining if those predictions didn’t occasionally ring true. Far be it from me to “dis” anyone’s favorite guilty pleasure, but those soothsayers aren’t necessarily channeling mystical powers to access the future.

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Strategies to Increase Value For Your Association’s Members

The Journal by EXEC

With the current economic climate, everyone’s looking to be more efficient with their spending. But in this time of belt-tightening, leaders face new challenges that must be consistently addressed to ensure member retention. Finding new strategies to increase value and engage members is vital within any organization. A strong association provides benefits that continue to attract and retain member households.

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Build A Marketing Plan to Achieve Your Mission

Association Adviser

Building a marketing plan can feel overwhelming. But like any other large scale project, beginning with an outline can help you get started. From here, you begin to build a strategy and align the marketing goals to achieve your mission. Without clear definition, you can find yourself and your team focused on tactics that may not align […] The post Build A Marketing Plan to Achieve Your Mission appeared first on Association Adviser.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Culture Matters 10 Times More than Compensation

PROPEL

That’s according to a 2021 study published in MIT’s Sloan Management Review: The researchers dug deep into why people were leaving organizations during the great resignation, and their findings were fascinating. Some industries had higher turnover than others, as you would expect (it’s higher in retail than in airlines, for example), but within each industry there were organizations that were well.

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Anti-Discrimination Resources for Associations

Velvet Chainsaw

IStock Photo by Bulat Silvia Last year’s Supreme Court ruling that repealed Roe v. Wade, leading to some states legislating restrictive access to reproductive rights, are considered discriminatory practices to a growing number of professional associations. Some associations and meeting organizers are reevaluating their site-selection requirements for future meetings as well as how to mitigate fall-out from members as they move forward with meetings at destinations previously contracted.

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The Beauty of Failure: Turning Mistakes Into Opportunities

Multiview

No matter what level you are within your association, it is easy to get overwhelmed with the idea of making mistakes. After all, mistakes can be costly and embarrassing. But here's the thing: no one is perfect, we’re all human, and mistakes are inevitable! The good news? Mistakes can also offer us valuable opportunities for growth and development, so let’s turn every negative into a positive!

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Two Ways to Attract Generation Z Into Your Member Ranks

Associations Now

Gen Z is looking to engage and make a meaningful impact. But with research showing they have little trust in institutions, getting them to join associations is a tough challenge. To make some headway, associations must understand what benefits they’re looking for and even turn to nonmembers for insights. As Generation Z continues to enter the workforce, it’s no surprise that associations are looking to attract these young professionals into their ranks.

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Virtual Communities: What Are They?

Disciple Media

A virtual community – also referred to as an “online community” – is a group of people who come together through a digital “space” to share common interests, passions or beliefs. That space may be a website, or it may be an app that each person has downloaded and installed on their phone, tablet or laptop. The online community is often (not always) led by a single individual who had the idea of bringing people together who share their interests.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How To Write Effective Meeting Minutes (with Templates and Samples)

Wild Apricot

The post How To Write Effective Meeting Minutes (with Templates and Samples) appeared first on WildApricot.

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Add Coaching Sessions to Online Learning Programs for a Market Advantage

WBT Systems

Until recently, executives or aspiring leaders were usually the only people you knew who worked with coaches, but that’s changing.

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My Secret Time + Communication Work Hack

Aaron Wolowiec

I’ve been secretly cheating at work for over two decades. I finally shared my secret with colleagues at our recent team retreat and their minds were blown.

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Catch Nimble AMS at the Salesforce World Tour in DC!

Nimble AMS

The Nimble AMS team is excited to attend the 2023 Salesforce World Tour in Washington DC ! On April 19, our team will join thousand s o f trailblaz ing peers and association professionals , as attendees discover the many ways Salesforce can drive success at thei r organizations. Nimble AMS and Salesforce can ignite innovation at your association.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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The Complete Guide to Setting Up a Robust Membership Model

Wild Apricot

The post The Complete Guide to Setting Up a Robust Membership Model appeared first on WildApricot.

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HOA assessments: What they cover, why you need to pay, and what happens when you don’t

Ungrated

Much like local, state, and federal governments collect taxes to fund public services and programs, assessments are part of living in a community association. Homeowners have a responsibility to pay their assessments on time. Unfortunately, some owners refuse to pay or can’t pay assessments. What does that mean for the community? And how should board members respond?

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Why Your Conference Marketing Strategy Should Include Speakers and Exhibitors

Associations Now

Searching for new avenues to promote an upcoming conference? Consider looking to exhibitors and speakers. Asking them to promote an event will not only help bring in new attendees but also allows them to build brand awareness and draw people to their session or booth. With a big conference on the horizon, associations do everything they can to promote it and get the word out to their members and other potential attendees.

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You Had Me at Thank You

Elevating Engagement

He spent so much time, money, and social and emotional capital, but the reward was a big fat… meh. ? I enjoyed chatting with a fundraising and donor relations podcaster this morning. As I shared some of the most common stories from my research, he dove in with a supporting story of his own. Last year a non-profit that my new podcast friend had just gotten involved with hosted its annual gala, so he threw himself into bringing in the donations.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Conflicts of Interest and The Boards Power to Interpret the Governing Documents

Association Alert

What you need to know: Where the governing documents or the statute place the authority to interpret the governing documents with the board, the board’s interpretation will be binding unless unreasonable. However, if a director has a conflict of interest, the director can’t be part of the decision making process or the vote and must recuse herself/himself.

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Compassion, empathy, and responsibility: Resolving conflict involving mental illness

Ungrated

Contributed by Leah K. Burton, Esq., and Noelle G. Hicks, Esq. At first blush, it may seem harmless—and not a community association’s responsibility—when a resident suffers from a mental illness, but there occasionally can be dangerous situations. Board members and community managers need to have a plan in place. Community associations are designed to maintain common areas, preserve and protect property values, provide services for members, and develop a sense of community.

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Developer hoping to replace SouthPark condominiums with apartments, retail

AMG

When SouthPark residents attended a City Council zoning meeting, they showed their support in tearing down their current 1970 condos to replace them with more affordable and better-quality apartments. If you were a resident at SouthPark, would you support this?

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Why An AMC (Like Ngage) Is A Great Place to Work

Ngage Management

While not immediately recognizable to some, the concept of association management is familiar to the world of professional societies, trade groups, not-for-profits and philanthropic organizations. Association Management Companies (AMCs) allow services to be customized to meet specific client goals, supporting strategic planning, membership development, communications, marketing, finance, board governance, and more.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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The Pros and Cons of a Leaderless Association

MemberClicks

There are many associations out there who choose to go without a President, a CEO, or a head of the organization. The reasons are often unique to the association itself, but often an association doesn’t have the salary for a leadership position and therefore the decisions makers are volunteers who have full time jobs. When that’s the case it’s tough for one person to foot the responsibility his or her self, so the “President” role disperses and is shared among several people.

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Transforming Associations: Game Changer Podcast Episode

AssociationChat

This week on Association Chat, we welcome listeners to another mind-blowing episode with a true visionary in the world of technology and associations. His name is Amith Nagarajan and he’s the chairman of Blue Cypress. What is Blue Cypress? A group of purpose-driven companies that are changing the game when it comes to helping associations and non-profits achieve long-term success.

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Florida HOA president gets 2 years in prison for planting hidden cameras in condo

AMG

In Flager County, Florida, a former H.O.A president was arrested for planting hidden cameras in multiple condos. In September of 2022, he was charged for one case and posted bail, however, more victims came forward, resulting in 2 years in prison. What would you do?

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Associations Partner to Address Workplace Health

Associations Now

A group led by the American Heart Association and SHRM Foundation hopes to show improvement for 10 million American workers by 2025. Two leading associations have partnered to address health inequities in the workplace by providing tools and education for employees and organizational leaders. The Health Equity in the Workplace Initiative, announced March 13 , is a joint effort of the American Heart Association (AHA) and the SHRM Foundation, along with the Deloitte Health Equity Institute.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Personality Tests for Team Building

MemberClicks

Have you ever wondered why you are, well…the way you are? Personality tests certainly aren’t an all-encompassing answer to that question, but they can definitely open your eyes to the way you – and others – function. Value of personality tests for team building That’s why we think that taking a personality test as a group (whether that’s with your immediate department or entire staff) is a fun and effective team building activity.

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Back to basics

Effective Database

Back to basics Over the past couple of years I've noticed that some AMS vendors are adding in more sophisticated automated duplicate record checkers into their systems. These are not just "is this email already in the database" but much more.

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"Did We Get Rid Of The Pride Flag?": This Arizona Realtor's HOA Just Got Served A Big, Tall Glass Of Petty Revenge

AMG

When a couple in Arizona hung a Pride flag in their yard, they were faced with neighbor complaints. This led to the HOA sending them a notice for unapproved change to their property. However, many others had hung American flags with no complaints. Read the article for more information.

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