Sat.Apr 03, 2021 - Fri.Apr 09, 2021

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20+ Stand-Out Association Management Software Options

MemberClicks

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Formality Is Not Always Good

Spark Consulting

Associations tend to default to a formal tone in communications. It feels safe. It can be hard to nail being appropriately funny, and no one ever got in trouble for being excessively formal, right? Well, no. A colleague recently shared some “tips” that had been sent to presenters for an association virtual event by the virtual event provider.

Tips 221
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What does digital transformation even mean?

Nimble AMS

Like many much-used terms, “digital transformation” is in danger of becoming a buzzword. But the truth is that digital transformation actually means something that’s important to the future of associations. Let’s break this down. What is digital transformation? We looked to our friends at Salesforce for a definition of digital transformation. Here’s how they define it: “Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, cu

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How to Host a Rewarding Ideation Session for Members and Volunteer Leaders

WBT Systems

How to Host a Rewarding Ideation Session for Members and Volunteer Leaders. Read more about How to Host a Rewarding Ideation Session for Members and Volunteer Leaders.

How To 487
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Volunteer Orientation and Training for Nonprofits: The Ultimate Guide

Wild Apricot

Volunteers are the lifeblood of nonprofit organizations. With shoestring budgets and big missions, many nonprofits rely heavily on committed volunteers to help carry out their work. Luckily, people are ready and willing to help. Around 30 per cent.

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Challenges with Non-Dues Revenue Continue in 2021: Time to “Up your Digital Game”

Aaron Wolowiec

In 2020 many associations were forced to react quickly and either cancel events or pivot to virtual. In many cases shifting to virtual also allowed them to retain sponsorship and exhibit revenue versus refunding dollars. Luckily, our sponsors and advertisers also found themselves in unchartered waters and were likely more flexible and understanding with regards to ROI.

Revenue 244
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Four Steps to Align Data with Your Mission and Goals

Association Analytics

Data provides actionable insights and can give associations a navigable path to make better informed business decisions. But you want to make sure those decisions deliver outcomes that support your goals. “Business Intelligence” can be a vague and intimidating term depending on your interpretation. And yet, the ability to use data to serve your association’s mission has never been more important and timely.

Analysis 192
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Strategy and Preparation Boost Your E-Learning IQ

.orgSource

Investing in a learning management system is no longer a choice. An LMS is much more than an enhancement to your website. It is essential equipment in a business environment that is challenging organizations to provide smarter, faster, and more engaging solutions for their customers than ever before. People look to the web as their […]. The post Strategy and Preparation Boost Your E-Learning IQ appeared first on.orgSource.

Strategy 188
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We’re Saying Goodbye to One-Size-Fits-All Community Solutions

Higher Logic

The post We’re Saying Goodbye to One-Size-Fits-All Community Solutions appeared first on Higher Logic. Meet our three new customer community products, purpose-built for your company’s unique needs. The post We’re Saying Goodbye to One-Size-Fits-All Community Solutions appeared first on Higher Logic.

Products 177
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Let’s Talk Discounting

Aaron Wolowiec

Discounting is something that we love to talk about in the hopes that we will drive additional sales, but will it drive additional profitability? In this article, we're going to discuss why discounts are not necessarily bad and the proper way you should use them.

Discount 243
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Association Success: Effective Responses to COVID-19

GrowthZone

The GrowthZone AMS 2021 Association Industry Survey Report includes comments by association professionals, sharing some of their organization’s successes during COVID-19. Watch short videos featuring association and. chamber executives discussing their successes. >> We asked: “Related to your organization’s response to COVID, are there any success stories you’d like to share?

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Associations North Pays It Forward to Help Hospitality and Tourism Members Rebound

Association Adviser

Associations North's Pay It Forward initiative helps hospitality and tourism members impacted by the pandemic's economic fallout continue to be members. The post Associations North Pays It Forward to Help Hospitality and Tourism Members Rebound appeared first on Association Adviser.

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Hearing Every Member’s Voice

Smooth The Path

I was speaking to a group of chapter leaders who are often the MCs of each chapter meeting. We were talking about how some member’s voices never get heard. In frustration, someone shouted out, “If I want to say something, I just say it! I never feel shy! No one else should either.” There was a long silence, and a few people timidly raised their hands.

Cost 125
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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10 Strategies for Managing an Extremely Heavy Workload

Membersuite

When meeting with association professionals, we see the same challenge coming up again and again: overwhelming workloads. This past year, your workload has probably grown even more because of the layoff of colleagues, new program responsibilities, and new projects, like virtual conferences. Some of you also had more household responsibilities with your kids at home. .

Strategy 110
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The Concept of Open Communities & Growing Non-Dues Revenue

ReviewMyAMS

Within the past year, there has been a heightened need for community management and a shift in strategy because of increased virtual engagement. Online community platforms were ready when associations and organizations needed a virtual space to connect, network, and conduct business as usual. When you think about “online communities”, you often think of an enclosed community only accessible to your members.

Revenue 120
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Breaking Down Data Silos with a Member Data Platform

Association Adviser

6 takeaways about how to use a member data platform to measure and strengthen member engagement, and create more personalized marketing campaigns. The post Breaking Down Data Silos with a Member Data Platform appeared first on Association Adviser.

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Don’t Wait Until You’re Swamped in Negative Numbers to Call a Consultant

.orgSource

The conference ROI slowly rose like a gator lifting its head from the swamp of negative numbers. But membership dues, product sales, and web analytics are sinking deeper into quicksand. Even facing a dismal scenario like this, the decision to call for outside expertise can be difficult. I understand why leaders hesitate to hire a […]. The post Don’t Wait Until You’re Swamped in Negative Numbers to Call a Consultant appeared first on.orgSource.

Products 100
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Is Your Association Your Members’ Professional Family?

Smooth The Path

The Freakonomics podcast is one of my favorites. Using data and research to reveal why people do what they do and why things are broken or misunderstood – it’s like smooth, dark chocolate for my brain. At the end of each podcast host, Stephen Dubner says, “until next time, take care of yourself, and if you can, someone else too.” Every time I hear him say these words, I think of all the ways we take care of each other.

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What Is An Online Community?

MemberClicks

What is an Online Community, Really? “Sometimes you want to go…where everybody knows your name.”. A vibrant digital space. A branded, online destination. A digital collaboration tool. You may have heard these descriptions before to describe an online community. But what is an online community, really? And why do you need one?

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What We’ve Learned from a Year of Virtual Conferences

Association Adviser

Kip and Jenn share how they approach to online events and operations to level up their virtual conference game and make logging on something you WANT to do. The post What We’ve Learned from a Year of Virtual Conferences appeared first on Association Adviser.

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In-person, virtual, hybrid? How do you choose?

Mariner Management

That question is an ongoing conversation between associations and their chapters that is often complicated by differing state restrictions and the comfort levels of members regarding in-person events, leaving associations with no clear answers. To go fully in-person could alienate those that still feel uncomfortable while staying fully virtual risks further diminishing those vital personal connections that only face-to-face encounters can provide.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Recruit and retain: 6 ways to create long-term volunteer partnerships

Ungrated

Community associations simply can’t function without volunteers. Board members and committee members play a critical role in making community associations vibrant and attractive places to live. Finding, motivating, directing, and creating long-term volunteer partnerships, however, can be challenging. Yolanda M. Wilson, manager of neighborhood vitality in the City of Mesquite, Texas, creates engagement opportunities and drives participation to improve the city’s neighborhoods.

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The Top 12 Trade Association Websites in 2021

MemberClicks

As a trade association, you have more tasks to accomplish with your website than simply informing your audience. Trade or business association websites are responsible for educating their members, as well as finding new members to help their cause. Considering the multiple purposes your site serves, designing the perfect website experience can be a bit more tricky than it is for other businesses or organizations.

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10 Free Behavioral Science Secrets to Increase Engagement

Association Adviser

By understanding why people respond to certain marketing tactics, you can leverage these 10 member engagement decision-making shortcuts to your advantage. The post 10 Free Behavioral Science Secrets to Increase Engagement appeared first on Association Adviser.

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Call for Papers in a Pandemic: Virtual and Hybrid Event Planning

Eplys

For a few short weeks in 2020, the world seemed to slow. As we’ve progressed to nearly the end of the pandemic, it looks like it has begun to speed up even faster than our pre-COVID lives once again. We have all adjusted, from the way we shop to the way we work, much of it “just in time” or with greater flexibility. Who would have thought that airlines would drop their $200 change fees?

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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The 2021 Guide to Mobile Engagement

Association TRENDS

Clowder, the #1 mobile engagement solution for communities, presents their 2021 Guide to Mobile Engagement! After a year that brought on many unforeseen challenges for associations including their ability to reach members, increase revenue and provide new value during the pandemic, this timely guide is aimed to help restore and strengthen that important community connectivity.

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The Complete Guide to Membership Dues

MemberClicks

Deciding what to charge for your membership is one of the most important decisions your organization can make.

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The challenge the AMS providers see

Effective Database

The challenge the AMS providers see Over the years I've asked AMS providers what they see as the biggest challenges their customers face when it comes to successful data management. Two issues always rise to the top: Not knowing all of the features available in the system. I see this a lot with my clients.

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