Sat.Mar 13, 2021 - Fri.Mar 19, 2021

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8 Powerful, CX-Transforming Ways to Use Customer Community Data

Higher Logic

The post 8 Powerful, CX-Transforming Ways to Use Customer Community Data appeared first on Higher Logic. Do you want to become more customer-centric? Develop better marketing content? Create stronger products? Online community data can help. The post 8 Powerful, CX-Transforming Ways to Use Customer Community Data appeared first on Higher Logic.

Content 156
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The Ability to Address Big Challenges: Christina Lewellen, MBA, CAE

Association Adviser

Christina Lewellen, MBA, CAE, talks about helping ATLIS navigate challenges that remote work and schooling present, plus expectations for our “next normal.”. The post The Ability to Address Big Challenges: Christina Lewellen, MBA, CAE appeared first on Association Adviser.

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Looking Back, Looking Ahead

Spark Consulting

Today marks one year since DC shut down for the pandemic. I wrote a Twitter thread to memorialize that fact, and realized I should probably have written a blog post, even though it’s not very association-y. So here it is. One year ago today, DC shut down for the pandemic. One year ago yesterday, I went to my last in-person boxing class at Nuboxx and had my last meal in a restaurant (brunch with friends at Coconut Club at Union Market).

DC 150
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How To Activate Your Board For Fundraising

Wild Apricot

This is a guest post from Candace Cody, Manager of Content + Education at CauseVox. Your nonprofit’s board is one of the most powerful fundraising assets you have. But often our board members go untapped: either because you don’t think.

How To 459
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A New Look At Running Grants & Programs: Why Use A System When You Have Excel?

Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business

For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.

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Your Website is (Likely) Non-Compliant

Aaron Wolowiec

Is your website ADA compliant? Can someone get from your main event page all the way through the registration process without barriers? How do you know? Run your website - either your association, organization or event site through a free online accessibility tool. Then work to correct areas of non-compliance with your web developer or designer.

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More Trending

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9 Signs You’re Ready for an Online Customer Community

Higher Logic

The post 9 Signs You’re Ready for an Online Customer Community appeared first on Higher Logic. How do you know if your company is ready for an online community? Use these common signs to self-evaluate your company and your customer base. The post 9 Signs You’re Ready for an Online Customer Community appeared first on Higher Logic.

Strategy 156
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How To Welcome New Members To An Organization

Wild Apricot

Do you remember the first conference you attended? What about your first association networking event? Did you feel welcomed, or more like a wallflower waiting for a dance invitation? As a junior association staffer, I was excited to fly halfway across.

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Choosing the Best Association Management Software

GrowthZone

Editor’s note: This article was originally posted on September 23, 2019. It has been updated. Leveraging a robust AMS system engages members and helps you develop your association, while automating many mundane and repetitive tasks. Whether your membership organization is an association or chamber of commerce, feature-rich Association Management Software (AMS) is a must.

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Outernet London appoints Joe Russell as inaugural events director

Event Industry News

Outernet London, the immersive media, music and culture district opening in central London in Winter 2021 have appointed Joe Russell as events director. Joe will lead on activations across the various venues and spaces, with a particular focus in the coming months on launch client events. Outernet’s enormous main public atrium – The Now Building – will feature a 4-storey high, 360 degree, 16k interactive screen surface and will be fully rigged to accommodate high-impact staging and p

Maine 138
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Find New Non-Dues Revenue Streams for Your Organization with This Free Guide

Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a

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Getting buy-in from your association’s leaders for an online member community

Nimble AMS

For associations, attracting, engaging, and retaining members is a continuous effort. Add to that members’ preferences for convenient digital communications and virtual networking, plus your need to engage with members virtually at a time when you can’t rely on face-to-face activities. It’s a challenge. Offering an online member community is a great solution.

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What Are You Doing About Your Member’s Psychological Safety?

Smooth The Path

I spotted a really great question on an online community. I had recently conducted some research and felt like I had a few helpful answers. So I spent 30 minutes writing a thoughtful reply, citing stats from the research. The next day I was more than horrified to see that one of the community’s members, a sort of self-appointed-policemen, used my reply to make the case that affiliate members should not be allowed in the community because all affiliate member content/copy/answers are actual

Content 113
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The Top 3 AMS Pain Points in 2021

Membersuite

Membership Software, Association Management System, Association Management Software – regardless of how you refer to it, let’s face it – the pain is real. We feel for those of you who have to deal with it. Thanks to the association professionals who have taken our AMS change quiz , we’ve identified the three top AMS pain points—and provide solutions below.

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UK Government plans spring ‘test events’ at football stadiums and music venues in England

Event Industry News

Major events with large crowds at football stadiums and smaller scale functions at live music venues in England are set to be piloted in the spring ahead of the planned widespread relaxation of coronavirus restrictions in June. The Department for Digital, Culture, Media and Sport (DCMS) said about a dozen events, including the world snooker championships and the FA Cup final at Wembley Stadium, were being lined up as “test events”.

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Forecasting Failures Are Costly: Heres How To Fix Them

Speaker: Dave Sackett

Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.

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The High Cost of Hybrid

Velvet Chainsaw

Our clients and leading industry associations (for example, PCMA’s latest glimpse or our industry’s future, the business recovery dashboard ) are turning their attention to future hybrid and face-to-face (f2f) events. While everyone keeps saying that hybrid is here to stay, most association event pros have limited bandwidth and budget to plan and execute robust in-person and digital events simultaneously.

Cost 105
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Making Strategic Planning (Relatively) Painless

Blue Avocado

Strategic planning time! Do I hear groans or cheers? In my experience sitting on nonprofit boards and employed as a nonprofit staff member, I typically hear some grumbling when the topic of strategic planning comes up. Volunteers (or very minimally paid directors) are usually not so excited about adding several more hours to their meeting […].

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Mixed Links for Nonprofit Communicators – March 19, 2021

Nonprofit Marketing Guide

Time to wrap up another week with the most helpful articles, posts, tips, and more from around the world of nonprofit marketing and fundraising. This week we have video tips galore, the details on Clubhouse, why you should explore virtual training, and more. It’s time for Mixed Links… Find out What Marketers Need to Know About YouTube Shorts.

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Inaugural Women In Exhibitions Network North America kicks off with strong leadership session

Event Industry News

More than 165 attendees recently participated in the inaugural Women in Exhibitions Network (WIEN) North America chapter Zoom event March 8 in celebration of International Women’s Day. The virtual event featured three female leaders in the exhibitions industry: Nancy Walsh, President of North America, Informa Mary Larkin, President, Diversified Carrie Freeman Parsons, Chair, Freeman.

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

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Seriously Easy Blogging for Associations and Chambers

GrowthZone

Guest Blog by Kyle Sexton. “Our website isn’t where we want it to be.” I hear it all the time. Chambers and associations intuitively know their website should be doing more. But what does a website need? Let’s ask Google (where 86.86% of searches originate*). Home page? ?. About page? ?. Contact page? ?. Blog ?. “We don’t have time for a blog.” I hear that all the time, and I have super-good news for you in this department.

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Ask Rita: We Can Require Employees to Receive the Covid-19 Vaccine—But Should We?

Blue Avocado

Dear Rita, Our nonprofit has several employees who provide a variety of direct services personally to our clients, in our offices as well as other locations. We have taken great measures since the pandemic struck to protect both our clients and our employees and to keep them as safe as we possibly could. Now that […]. The post Ask Rita: We Can Require Employees to Receive the Covid-19 Vaccine—But Should We?

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10 Questions to Ask to Remove Your Marketing and Communications Bottlenecks

Nonprofit Marketing Guide

Much of the success in communications and marketing work is creating smooth workflows and eliminating bottlenecks in those flows. Marketing and communications bottlenecks can look like. People missing deadlines or otherwise not doing what they said they would do. Technology being too slow or cumbersome. Fear, worry, and uncertainty about moving forward.

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VenuIQ expands into Europe following a surge in overseas demand

Event Industry News

Award-winning UK event software provider, VenuIQ, has expanded into Europe following an increase in overseas demand for its virtual and hybrid event platform. As part of its expansion, the business has appointed a new representative, Frantzy Dorlean, to assist event organisers in France and neighbouring countries with the smooth running of their activations, both virtual and hybrid.

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2025 Association Survey Results Report

GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta

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As the Pandemic Ends—The Need to Reinvent Grows

.orgSource

I found a relic of my former life when I was organizing my files. It was a presentation I created back in January 2020. The title was Association 4.0—Creating Community in a Less Social World. I planned to use the deck to launch a new series of in-person Think Tanks. The topic was going to […]. The post As the Pandemic Ends—The Need to Reinvent Grows appeared first on.orgSource.

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Guiding communities: New resource for association governing documents

Ungated

Every community association requires a set of governing documents—often a declaration of covenants, conditions, and restrictions, articles of incorporation or organization, and bylaws—to provide its legal framework and operation. Governing documents define the rights and obligations of the association and its members. They also establish standards that protect the community and promote harmonious living.

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Trying Boldly and Trying Again

Nonprofit Marketing Guide

I used to serve on a nonprofit board whose mantra was “Be bold and mighty forces will come to your aid” ( Basil King ). One of my personal mantras is “Live your life in draft.” (I’m not sure where I got that one.) . But I’ve mashed up these two sentiments into another piece of advice for nonprofit communicators: “Try boldly and try again.” .

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The Showman’s Show 2021 set to go ahead this autumn

Event Industry News

Lance Show & Publications Limited, organiser of The Showman’s Show has confirmed that the event will be held at Newbury Showground from 20 th – 21 st October 2021. The government setting out a roadmap to steadily ease the current lockdown and a tentative date of 21 st June for all restrictions to be lifted has provided a much-needed boost to the outdoor event sector and prompted a string of exhibitor bookings.

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Turn Messy Data into a Strategic Asset with This Essential Guide

Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.

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Avoid pitfalls and optimize your marketing automation platform

HighRoad Solution

You buy a Yeti—a bicycle built specifically for mountain riding. The bike itself touts a light-weight body, trail-friendliness, precision-riding, nimble climbing, among a number of other features that make it ideal for trekking in the mountains. You have all of these grandiose ideas of riding with the wind against your face, conquering heavy mountainous terrain and immersing yourself in the outdoors.

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Working Remotely is Not All Bad

Smooth The Path

I recently gave a keynote from a temporary “studio” I created in a hotel room (it turns out that ice buckets make great computer stands). My studio away from the office set up allowed me to be in two very important places at once. For all the worries about remote working, there are many positives too! The post Working Remotely is Not All Bad appeared first on Smooth The Path.

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How SAE Multiplied Non-Dues Revenue 10 Times

Sequence Consulting

Reading Time: 3 minutes. Can An Association Multiply Non-Dues Revenue Ten Times In Three Years? Here's How We Helped SAE Do It. SAE International serves the automotive, aerospace, and off-road industries. Accordingly, they sought to make a much more significant impact on the industry than they did as a membership organization best-known for publications and technical standards, as well as generate a powerful stream of new non-dues revenue sources.

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