Sat.Jun 22, 2019 - Fri.Jun 28, 2019

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How to Communicate Member Benefits Effectively

Association Adviser

Associations have the ongoing job of retaining existing members and attracting new ones. Do this by showcasing the member benefits available to them. The post How to Communicate Member Benefits Effectively appeared first on Association Adviser.

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Don’t Fear the G-word: Understanding Your Organization through Colorful Maps

Association Success

Mapping data can show you an aspect of your association that graphs, charts, and tables can’t. The words “geospatial analysis” sound intimidating. But let’s be honest: the ability to look at an organization’s work across the country or around the world is pretty powerful. Despite its pretensions, “geospatial analysis” simply means using maps, graphs and statistics to visualize and understand member and customer behavior across geographic locations and make better business decisions.

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40 Free Nonprofit Webinars for July 2019

Wild Apricot

Here are all the free nonprofit webinars happening in July 2019 that the internet has to offer.

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Is Succession Planning Important for Volunteer Leaders?

Association Leaders

One often heard piece of advice is when a person steps into a leadership role in business, the first thing they should do is find their successor. That’s very true for most companies. Is it true for associations? The short answer – YES. Think about the various leadership opportunities within an association. The Board of Directors, the Officers, the Committee Chairs, the Chapters (if there are any).

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Education for Supplier Members: Help Members Do Business with Members

WBT Systems

Education for Supplier Members: Help Members Do Business with Members. Read more about Education for Supplier Members: Help Members Do Business with Members.

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More Trending

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The Ultimate Guide To Picking a Nonprofit CRM + 5 Amazing Options

Wild Apricot

A nonprofit CRM is an essential tool for running a successful nonprofit in this day and age. Browse this list to make sure you choose the right one!

Tools 333
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2019 State of Community Management: What Now? 5 Stats with Action Items for Executive Stakeholders + Community Leaders

Higher Logic

The data published in The Community Roundtable’s 10th Annual State of Community Management report was collected from 325 community programs between January and March 2019. ICYMI: We shared a collection of 39 nitty-gritty stats from the report in our first blog recap. Communities are change agents, there’s no doubt about it. The 2019 State of Community Management report reveals that communities are transforming organizations in fascinating (and profitable) ways.

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Tight Cultures versus Loose Cultures

Jamie Notter

Earlier this month I spoke to a small group of COOs as part of an event put on by CEO Update. The session included me and another speaker on culture, Michele Gelfand, who is a professor at the University of Maryland and released a book last year called Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World. The concept is that all groups (families, organizations, nations, etc.) have cultures that can be identified along a continuum from very tight to very loose.

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Customer Service Not Worth Emulating

Eric Lanke

A bit of a rant this week. On my most recent business trip, a staff member of mine rented a car for us. She is not a "preferred" member of the rental car company she worked with, so she had to stand in line and wait to be served. It was awful. There was only one agent working the desk and I counted nine people in front of my staff member. I timed how long the first person took at the counter.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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June Update: Here's What You Can Do With Version 7.0

Wild Apricot

This month's newsletter introduces you to 3 of the new features in version 7.0, plus we start a new segment to help you get to know our team.

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Addressing the Freelance Wave

Association Success

How can you better accommodate the growing number of freelancers in your association? We are seeing an increasing number of freelancers in the United States and more change than ever in the freelance job market, as shown in this Upwork study. We have a dramatic shift in the labor markets where at one end of the spectrum we have millennials who demand a very clear work-life balance and at the other end, we have highly skilled baby boomers who are retiring but still want to stay intellectually cha

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Gender Balance Your Conference’s Speaker Line Up

Smooth The Path

Not often, but every once in a while, I find that I am the only woman in the program. More often, I see female session speakers and all male keynoters. Gender imbalance at the podium is present in most industries and professions. Is it tougher to find qualified female speakers? Very possibility. But thought leaders and organizations are making strides to ensure speaker line ups represent both genders.

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X Matrix by Darrell Casey

Eric Lanke

There’s a long subtitle here: “Strategy Deployment and Execution Process for Breakthrough Business Performance.” The book was given to be by the Board chair of the association I work for and, although clearly written for a manufacturing environment, there are some transferable ideas that could benefit those non-profit organizations. X Matrix is the name of the system the author describes in what is obviously a self-published and, unfortunately, typo-riddled treatise.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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10 Amazing Gym Management Software Solutions That Save Time and Money

Wild Apricot

Gym management software can help eliminate and streamline administrative tasks from your workload to save you time and money. Here are 5 example gym websites to get you pumped, and 10 additional software providers!

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Working with Your Consultant to Get the Best Results

Association Success

How can associations work with their consultants more effectively? If you’ve never worked with a consultant before, or rarely worked with one, you may be wondering why you might want to do so when you may have the ability to complete a project on your own. The reason you would work with a consultant comes down to the best use of your resources, which are time and money.

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Easy Ways to Turn Members into Ambassadors

Association Adviser

Your members have the connections and credibility to advance your mission by giving their networks a clear picture of how they have succeeded thanks to your association. Here's how to turn members into association ambassadors. The post Easy Ways to Turn Members into Ambassadors appeared first on Association Adviser.

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The Many Roles of Meeting Planners

Associations Now

Since today’s attendees expect a more immersive and memorable event experience, the role of a meeting planner has evolved. A look at three new roles that planners must master. Earlier this month, IACC released its annual “ Meeting Room of the Future ” report. While there was a ton of great information in there about everything from cybersecurity becoming more of concern to venues making sustainability practices a priority, what struck me is how the role of a meeting planner continues to evolve.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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What’s an SEO Keyword? Why it Matters and How to Use It.

GrowthZone

According to Techopedia , a keyword (in the context of search engine optimization), is a particular word or phrase that describes the contents of a Web page. It helps search engines match a page with a search query. Think of keywords as a short summary of a web page. To determine the most relevant keywords for your organization’s site, create a list of topics, products, or services related to your organization, and put them in a spreadsheet.

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Secretly Counting On a Happily Ever After

Smooth The Path

I’m not a fan of romance novels, but I’ve read enough to know the formula. Girl secretly loves the object of her affection from afar and is surprised one day to find out the love is reciprocated. The couple has a joyous few days/weeks, but then there is a misunderstanding, which is no one’s fault but, divides the couple. Many pages go by as misunderstanding compounds misunderstanding, and tearful/angry conversations are had with sympathetic friends.

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Exercising First Amendment Rights through Advocacy

Association Adviser

Having an advocacy plan for your membership ensures that their voices are heard when policy proposals are considered on both state & federal levels. The post Exercising First Amendment Rights through Advocacy appeared first on Association Adviser.

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How Mindfulness Can Improve the Modern Workplace

Associations Now

As staff become increasingly busy and juggle numerous tasks, experts contend mindfulness is a skill that can boost workplace productivity and encourage better staff relations. As workplace tasks and technology have increased in recent years, employees have been forced to split their attention on multiple priorities. To improve productivity and reduce conflict among staff, organizations are starting to offer mindfulness training to employees.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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“Just because it’s not optimal, doesn’t mean it’s not beneficial.”

Effective Database

I’m a big fan of the author James Clear ( [link] ) who writes about the formation of habits. I believe (good!) habits are an important element of success ( I’ve written about it before. ) In a recent blog post, Clear wrote: “Just because it’s not optimal, doesn’t mean it’s not beneficial.” Read another way, this is the old adage of don’t let the perfect become the enemy of the good.

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Extend Your Conference Content

CommPartners

For associations, our annual conference is our flagship education product. Naturally we want to maximize our investment and extend the reach of this great content.

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Keys to Successful Advocacy: Boots on the Ground

Association Adviser

Associations have promising potential to influence public policy. The most successful advocacy campaigns are customized to an association’s unique needs, but certain strategies are integrated into nearly every successful advocacy campaign. The post Keys to Successful Advocacy: Boots on the Ground appeared first on Association Adviser.

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Add a Spirit of Partnership to Membership

Associations Now

A new report indicates that partnership development is critical for rapid business growth. That’s the main reason why the Distilled Spirits Council of the United States recently created a partner membership category. Craft distilling, much like the craft beer industry , is experiencing incredible growth right now. According to Barron ’s , more than 2,000 distilleries are currently operating across the United States, up from just a few dozen a decade ago, and the multibillion-dollar industry is f

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Education Committee: More Advising and Curating, Less Slotting

Velvet Chainsaw

Most meeting organizers invest a significant amount of time creating the educational programming for their annual conference. Models vary, but most include a 15- to 20-person conference committee (slotters) and army of reviewers (graders). Progressive organizers are shifting to a blended model, where conference committees act more like content curators and advisors and less like graders and slotters.

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4 Tactics for Boosting Email Engagement

Membersuite

Having trouble engaging your email recipients? Get members and others in your audience to slow down, settle in, and read what you have to say by formatting and writing emails that capture their interest and boost email engagement.

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What is the Customer Journey?

HighRoad Solution

Whenever you make a purchase – whether it’s something as small as a pack of gum or as big as a new house – you go on a customer journey.

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