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When a member chooses not to renew their membership with your association or chamber, it’s of course disappointing. But it’s important to remember.it’s also not final. There’s always a chance you can bring that member back. All you need is the right offering combined with the right messaging. Here are three tactics to try if you’re hoping to re-engage (and win back!
This is a guest post written by Mallory Gott MA, CAE, founder + creative director of G+A | An Experiential Design Firm. Mallory has traveled the globe designing amazing experiences for people from all walks of life and across a breadth of industries and specialties. From product and brand repositioning to customer acquisition to organizational cultural […].
When it comes to growing your membership, it can help to see what tactics other organizations are using. In this post, we go over some key membership stats that came out of our own Membership Growth Report, as well as other research.
The weekly list of free educational events and resources for the association community… 86 “normal,” please. Joy S. Davis, CAE, who works at the American Association of Pharmaceutical Scientists, said: “I need to operate now and look forward, not try to claw may way back to ‘normal.’ The ‘normal’ we know is history. And I have to ask, do we really want to repeat it?
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
The post Online Communities of Practice: A How-to Guide with Pragmatic Institute appeared first on Higher Logic. Can’t-miss advice from Georgina (Cannie) Donahue, Director of Community at Pragmatic Institute! She’s sharing how she planned, designed, and launched their online community of practice, with takeaways for each stage. The post Online Communities of Practice: A How-to Guide with Pragmatic Institute appeared first on Higher Logic.
Gratitude is a powerful – yet often underappreciated and underutilized – leadership skill that can transform your organization. Studies have linked gratitude to happiness, improved health, resiliency, stronger relationships and heightened productivity – even better sleep. So when you cultivate a thankful culture within your organization, you’re creating an environment where your team can thrive.
Gratitude is a powerful – yet often underappreciated and underutilized – leadership skill that can transform your organization. Studies have linked gratitude to happiness, improved health, resiliency, stronger relationships and heightened productivity – even better sleep. So when you cultivate a thankful culture within your organization, you’re creating an environment where your team can thrive.
Creating a fundraising plan is one of the best things nonprofits can do to reach their goals. Here are the steps that go into creating the most effective one possible and a template to help you get started.
Launching a Certification in the Midst of a Crisis: A Brilliant or Berserk Idea? Read more about Launching a Certification in the Midst of a Crisis: A Brilliant or Berserk Idea?
The post Get Started with Automated Email Campaigns: The Nuts & Bolts appeared first on Higher Logic. Your association wants to make member and non-member communications more efficient – here’s how to build automated email campaigns that will help you do just that. The post Get Started with Automated Email Campaigns: The Nuts & Bolts appeared first on Higher Logic.
Do you know the message you're sending when you make your virtual events free? Avoid relaying the wrong message to your members and community - your virtual events have value, here's why you should stop making them free.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
One of your nonprofit’s most valuable resources is your donor data. Here are four ways to make the most of it to effectively understand and engage your supporters.
Boards and association executives will have to make the correct hard choices that create long-term benefit for their stakeholders and successors. The post The Reinvention Mandate: Part II appeared first on Association Adviser.
For association professionals and organizational leaders, innovation should always be top of mind. But in order to accomplish meaningful change, your organization has to have the right foundation to support the experimentation and expectations true innovation brings. Having an innovative culture allows your organization to focus on and support its teams during their attempts to create something new.
Brains go haywire in a crisis. Some people overreact, and some people underreact. Organizations can overreact and underreact too. Right now, some associations are overreacting. Income is not meeting plan or is way below prior years, and rather than dip into substantial reserves, they downsize. The trouble is, these leadership teams might cut and layoff so severely there may not be enough person-power to figure out how to add member value in this new environment.
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
As people are taking most of their shopping online because of COVID-19, it’s time to stock up your virtual store with meaningful gifts to support your cause. Here are the top five digital product formats for inspiration.
Here's how to market your online career center and explain to your members how an online career center can aid their professional and career development. The post What to Do When You Inherit a Career Center: How to Market It appeared first on Association Adviser.
How often does your association publish new content ? Many associations focus on big annual events, or reports that provide in-depth information several times each year. These signature offerings provide significant value to members, and may even be what your association is known for. . But these occasional offerings can no longer keep pace with the flood of content that’s published online each day.
A journalist asked me to imagine I was the CEO of a struggling association, and there was a board meeting next week. What would I want the board to know? Here is what I would say. If we keep doing what we are doing, we won’t be doing this for much longer. If we change what we are doing, there is a chance we will have a chance. Because where there are member needs, there probably is a business proposition.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
If you’re a nonprofit professional looking to improve your organization’s fundraising strategy and bring in new streams of revenue, the first step to ensuring success is to prepare a fundraising plan. This will create a solid foundation.
Associations' annual conferences can no longer operate on autopilot. Here are six activties essential to nearly all virtual event creation and planning. The post Six Phases of Virtual Event Creation appeared first on Association Adviser.
To be a top-performing organization, your company must squash the competition in every area. . To get there, business coach John Spence recommends focusing on the four Ps of success: passion, persistence, practice and pattern recognition. . MORE: How to attract top talent. Spence is a big fan of breaking daunting concepts like success into simple, bite-sized components.
Bauer Media UK’s B2B Events business is this week playing host to its first virtual exhibition. Fleet & Mobility Live, which usually takes place at the Birmingham NEC, will take place from today until19 November with a new interactive platform offering exhibitors an opportunity to connect and engage with some of the UK’s most senior fleet and mobility decision makers and influencers.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
As people are taking most of their shopping online because of COVID-19, it’s time to stock up your virtual store with meaningful gifts to support your cause. Even better, starting in December, you can offer your members and customers a variety.
Your association's messaging must strike the right tone and frequency. Here's how to keep members interested while avoiding member communication fatigue. The post Prevent Member Communication Fatigue appeared first on Association Adviser.
This is a guest post by Joy S. Davis, CAE, based on an email she sent to me after reading Lisa Block’s recent post, “I Am Sorry, But We Are Not All Fine.” Joy is Managing Director, Member Products, for the American Association of Pharmaceutical Scientists. Not too long ago, I gently asked my Executive Director to stop opening her weekly columns to members with a depressing reminder of COVID-19 and how weird things are right now.
As our members gear up to participate in our Strategic Foresight Sprint, association professionals around the world are also focusing on preparing for the future. In this week’s Friday Five, we see association professionals are ready to improve their practices for 2021. (Want to be part of the sprint, an AssociationSuccess.org member-exclusive in which we’ll all learn together about how to forecast trends before they happen?
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
The Grand National and other major events set to take place in Liverpool next year have been given fresh hope after the city took a crucial role at the centre of the UK’s first mass testing operation. On November 6, city-wide testing began in Liverpool, becoming the first UK location for the operation aimed at bringing infection levels down. The number of people who had come forward for tests stood at 90,000 on Thursday.
Show Me the People! What It Was Like to Attend an In-Person Event After 8 Months…. Attending an in-person event during a pandemic? Seems a little wild, but as event industry leaders, our events team wanted to experience what would be possible at Connect Marketplace 2020 in Orlando, Florida in October. Connect 2020 was a 3-day in-person event featuring a live exhibit hall, virtual and in-person supplier meetings, education, and networking events.
Make a Plan Get out a notebook, your calendar, and a pen and brainstorm Thanksgiving. Start thinking about a menu, figure out when you need to go shopping and contemplate what prep can be done on what days. Enlist Guests to Help By Bringing Something Everyone loves to taste new items. This will give a variety and more food to go around. Another option is to delegate an entire course to a guest, like appetizers, drinks, or dessert.
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